This location recently moved. The new building is nice the office is nice, the staff are nice. My…read moredoctor is very friendly. She takes time to listen to my concerns and make sure that i fully understand. The assistants are nice and always makes me laugh. What more can i say.... i would refer you to this office

The staff that checked me in and prepared me for my visit with Catherine were caring, efficient and…read moreprofessional. I never have a problem getting what I need when calling in or communicating via the portal. Catherine's knowledge, education and experience are evident. She is up on the latest research and I trust her completely; however, her most important attribute is her level of genuine caring about me, as a whole person. How one treats the least of us tells the story. Thank you, Catherine, I appreciate you so much.

I was cut off from my diabetic medication without warning for not making an appointment. I don't…read moreunderstand how Dr. Sera could knowingly do this and leave me without the proper equipment to treat myself, it feels spiteful and unprofessional. I was not given any sort of warning or sent any messages before being cut off, leaving me with very little options. I was told to schedule an appointment in order to continue receiving my diabetic supplies, when appointments can take weeks to book (but I would not know because I was told to make an appointment ONE HOUR before they closed for the entire weekend)!

This was my second visit with Dr. Lewiecki for follow up on labs. He was kind and thorough in…read morediscussing each of the results. Because of past DEXA scan results, he encouraged me to continue with bone treatment, but he did not pressure me. He was understanding when I said there was another of my health issues that I wanted to pursue first, and he scheduled me for a scan and evaluation in a year. I would also like to commend several of the office staff, although I don't have their names. When I drove up there was an older woman in the parking lot struggling to push her car up an incline into a parking space. Two of the office staff got up immediately, went outside, and helped the struggling woman push her car into the parking space. That was so kind and helpful!, and definitely above and beyond the call of duty!

Took time to thoroughly evaluate my issues. i felt reassured…read morethat the doctor was listening to my concerns.

Yesterday, I had an appointment with them for 9am. I checked in at 8:53 writing my name on clip…read moreboard. BTW, I could see everyone else who has signed in prior to me. Not very HIPPA protected. At 9:26, I asked why I had not been called. But since I had pre-registered, there was no need for them to call. I was told I would be called from a certain area, so I moved to that area. I heard my first name and walked back to the other side but they took another person worth the same first name. I returned back to waiting area. Then asked again, when will I be called. There's still one ahead of you. This was now 10, at 10:30 I asked again. I was told I was waiting for a Technician. About 11, I was finally called. 2 tests done, wait, then another Tech comes, takes me to another room for a couple more tests. I told him how long I was waiting. He informed me that, there was a confusion with my name and someone got my spot. This would mean that the other person with the same name was not asked their last name to confirm treating correct patient. When they realized they has wrong person they didn't correct it. This is really unprofessional when they could have treated each one of us inaccurately I don't know what they came for they don't know what I was there for. This is not how Medical Practice should be handled in any form. By the time I saw the doctor and left it was after 12:00 my appointment 9:00 that is ridiculous.

My review is from my visit of 4/28. The technician did a good job and was kind and thorough. When I…read morefinally saw Dr. Dunn she was also kind and although rushed, tried her best to explain things for me. My 3 stars is for the way doctors are being scheduled. I waited 1 hour and 45 minutes from the time the tech dropped me off in the waiting room to see the doctor and the only reason that happened is that I twice told them I had to leave to get to work. It feels like a factory line and it was like this last year when I saw a different doctor. Then I waited 1/1/2 hours to see the doctor who told me they " double book" patients which is why the doctors are always running late. Whoever has put profit over patient care should be fired.

Absolutely terrible experience. I had to wait more than 2 months to be seen. My appointment with…read moreNagel was a joke. He was rude and condescending, treating me like an idiot when I described my symptoms. My specialist doctor had referred me here for issues he was unable to treat, but Nagel was apparently unable to diagnose or treat my issues as a supposed expert in the ENT practice. He also made very inappropriate and discriminatory comments regarding my age and health issues. Unfortunately for me, I'm younger with a somewhat serious illness. One would think a professional doctor would realize that a younger age doesn't necessarily equate with great health. I'll definitely be looking for another opinion from a more talented, kind and less discriminatory ENT professional. I would advise other patients to look elsewhere as well.

Been trying to find a Ear Nose and Throat doctor for some pain I'm having. Calling this office…read moremakes you wonder if they want any business. We were told that to be seen they have to do a hearing test, well I had one recently. Six months ago is apparently too long ago, so they won't even see me without doing a new one. That really doesn't make sense to offer to schedule me for a procedure I don't need in a month to be seen in two months for the pain I'm having now. Do yourself a favor, call somewhere that will at lease treat you right.

Great clinic. We come here for cardiac care and follow up appointments. Employees are friendly…read more This is part of UNMH.

AMAZING care! Doctor's, Nurse's and staff are all very personal & professional... I'm no stranger…read moreto hospitals and everyone at UNMH is amazing for the tremendous workload they face everyday!

They refused to see me because they said medicaid wouldn't pay for my visit even though i was on a…read morecall with Medicaid and they advised them they would be paid and the office still told me unless I paid cash they couldn't see me even though my insurance was assuring them they would be paid they still said no! Very upsetting after having to see a kidney doctor in bad circumstances. Girls that handle the insurance are rude and heartless!!