These guys took good care of my friend's car that needed a quick fix. Got us in right away and…read moreremoved the offending part as soon as possible! We were out of there and on the road again before we knew it! Nice, accommodating, and speedy--what more could you want from an auto shop?? Visit them for your auto needs!

Never ever buy here sold my 86yr old dad a rebuilt piece of crap and didn't tell him…read more.subframe is all rusted out and another mechanic said it not safe to drive...have replaced wiring from rodent damage and on and on...a 6000 car has cost is 10000!!!! He won't return calls so we are filing elder financial abuse charges and getting an attorney now.. RUN

My Experience with Firestone…read more I hate complaining, especially because I'm in the customer-service business myself, but I feel like I need to say something. I took my car to Firestone multiple times for the same issue. After several visits, I was told the problem had been resolved. I was driving to work when my car suddenly died. I popped the hood and noticed that my battery cables were loose. That immediately concerned me. How does something that basic get missed after my vehicle has been serviced multiple times? It also made me question whether everything I was told I needed during those visits was actually necessary. I called the store to express my concerns. I wasn't looking for anything unreasonable--I simply wanted to know why the mechanic missed something that ultimately left me sitting on the side of the road. I was told they would have to ask the mechanic and get back to me. They never did. I then called the 1-800 number. I was told an area manager would contact me. A month went by, and I never heard from anyone. I called again and asked to speak with someone above the area manager. Again, nothing happened. Eventually, after several calls, the area manager finally contacted me. I called him back within 30 minutes, but then days went by. When I finally reached him, I was told he was busy and given a very specific time several days later when he could talk to me. At that point, I was simply exhausted from trying to get someone to address my concerns. So I told him, "This isn't worth my time anymore. I'm done." His response was essentially, "I'm sorry to hear that." And that was it. No real explanation. No attempt to make things right. No effort to understand why I was upset. Eventually, it felt like they simply wore me down until I gave up. I'm not writing this to attack anyone. I'm sharing it because if you use Firestone, be very specific about what you're asking for, keep your paperwork, and write things down. Make sure you understand exactly what work is being done to your vehicle and why. Hopefully, someone else can avoid the frustration I experienced.

I needed to replace a single tire on my wife's car. Gavin got me in right away and did the work…read morehimself. I was out the door in about 20 minutes. Gavin was polite, friendly, and professional. An asset to the Firestone team!

Kyle was great to work with, very knowledgeable and very flexible in adjusting his schedule to…read moreaccommodate the dealership availability. Highly recommend Koch's Mobile Auto Repair for vehicle inspections.

From the owner: Kochs Mobile Auto Repair is serving richland and surrounding counties in central Ohio. With 20…read moreyears of experience we are changing the auto repair and auto service industry by coming to you!

This business really showed the cared about me and my particular needs. I don't often leave…read morereviews or recommendations but I suggest you give Prosser's a try the next time you need service. I'm an old timer and it has been a long long time since I been this satisfied with an auto repair shop.

My sons drove to Mansfield from Massachusetts and their car broke down on Friday night so they were…read morestranded there. We had it towed to Prosser's on Monday morning and they immediately looked at it, diagnosed the problem, and ordered the part. They had it completed the next morning, as soon as the part came in. Throughout the process, Sharon and Sal at the front desk were so kind and understanding of us, parents whose kids were stranded 11 hours from home. They kept us informed every step of the way, and put our repair at the front of the queue to get our kids home to us. I cannot say enough good things about this shop. Thank you so much for helping my kids!

Been searching all over the immediate area of Mansfield and beyond, even Tuckers junkyard, which I…read morewill NEVER enter that hate again, the guy had an attitude and his used tires alone were way to expensive. So, I called these people up. Was treated with kindness and moreover, laughter. Their mechanics were very pleasant to speak with and very helpful, even as I left, another mechanic, who didn't place these good set of used Goodyear tires, waved and thanked me...WOW! I am thankful for their honesty, respect and their EXCELLENT prices. I usually do not right reviews, but have no problem doing this one. They definitely have my FIVE (5) STARS!!

Considerably better than some of the other area shops. Kay and Bo provided me with quality customer…read moreservice. I can tell you that I now have air conditioning. There's no question that I will return to KB in the future. cheap Is not the description when quality is the answer.

Dev and his team are great. They got me into a nice suv at an affordable price. It runs well and…read moreI have had no issues. They made the whole process very easy and straight forward.

I don't usually leave reviews, but after my experience here, I feel like people should at least be…read moreaware before doing business. I had a very frustrating experience. Communication was inconsistent, and when I tried to get clarity on things, I felt brushed off and not taken seriously. It didn't feel professional, and it definitely didn't feel respectful. What stood out to me the most is that this business presents itself as Christian owned. As someone who values that, I found it disappointing because the way this business is ran doesn't reflect those values at all. Faith should show in how people are treated - not just in what's advertised. I also didn't feel very comfortable during my interactions. The tone and attitude I experienced made the situation more stressful than it needed to be. I try not to leave negative reviews, but I think people should be cautious. Make sure everything is clearly documented, ask questions, and don't rely on verbal promises. I personally wouldn't come back or recommend anyone giving business here. This buy-here-pay-here seems to be a scam targeted at people who can't afford anything else and people who can't afford the proper legal representatives to fix the messes they may get into doing business here.

Charlie and Lacey and Matt all very honest and do great work. As well as they are fair in pricing…read more I would recommend them to anyone. Good people.

Traveling on Business from PA... I'm gonna be brief cause it was a long day…read more. Water pump belt, Pulleys went car shut down, Called AAA, waited for ever then looked up and found Tim's auto repair, Quickly got towed and with their hard work and persistence found the parts and got me rolling again. GREAT WORK TO ALL AT TIMS AUTO REPAIR!!! HATS OFF GENTLEMAEN FOR SUPERIOR SERVICE!! Thank you, Steve

I had several essential repairs at Pep Boys on my high mileage car before a trip. I was so pleased…read morewith the results. They were able to stay under estimate and my car drove wonderfully! I have been going to this Pep boys for years. I have never been pushed into something that is not needed, but potential future problems are pointed out. The staff is friendly and keeps me updated. Yes, Pep Boys is a chain, but this store has local business feel.

My 2003 Explorer needed many things repaired when I took it in to Pep Boys. I was impressed with…read morehow organized and streamlined Pep Boys is. They kept me informed and explained my options. A young lady named Ella was very professional and highly competent, she was very patient with me and so polite. My 03 truck feels like a new car now. I am very pleased with the work they did. I will be a return customer in the future and I recommend Pep Boys to others. Bravo Pep Boys.