1. Manrique Custom Vision Center

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San Antonio, TX

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Manrique Custom Vision Center

2.9 (54 reviews)
Closed • Closed

Services - Manrique Custom Vision Center

Laser vision correction

Eyewear fitting

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If I could put 0 stars I would... I've been attempting to work with the office since I had surgery last year. I was not a candidate for LASIK which I knew was a possibility due to a condition, so I was led towards the IOL, basically a cataract surgery with a corrective lens IMPLANT(meaning "permanent"). I agreed to the surgery and paid $7500 as that was my credit limit on one card and was told I could pay the remainder on a Care Credit card when the second eye would be done a month later. I had surgery on Oct 4th, I followed ALL the drops instructions and artificial tears. I knew something was off within a few days and later the weeks coming. I came in for my follow ups and voiced my concerns and expressed how my eyesight was not right, that it was still blurry and fuzzy. They scheduled me for a YAG procedure and even put plugs in my eyes claiming it has to be because my eyes are dry that my sight isn't "right". So I expressed that I do use my eye drops like instructed and that it wasn't making a difference. I continued to go to my follow ups and the follow up Dr.'s even noticed that my vision in the surgery eye was still off on my script and was told I could put a contact in that eye. The young lady told me that they would order me the contacts for my surgery eye and also some for the eye that was still waiting for surgery. Weeks went by and I had not heard anything. At one of my follow ups I had asked for my medical records and it took over a month to get them. I had let them know at the follow up that I had looked for a second and even third opinion and was told that I was OVERCORRECTED for an astigmatism that I didn't have, now I have astigmatism because a Toric multifocal lens was used. I even showed the implant card to these eye doctors and they were baffled as to why I was given a lens that wasn't good for my eye and that I need an IOL exchange. I have reached out to Richard on more than one occasion about seeing the doctor to get this resolved and I get the run around or no one contacts me back. At one appointment I was tag teamed by both the young lady and Richard about how seeking another opinion was not really an option, that Dr. Manrique is the "commander" and we all follow the 'commanders" orders. I am no longer in the military and find it extremely unprofessional to try to compare a doctor to a commander to a veteran. I let it slide but I am tired of asking them for a resolution that is not coming. I have asked to speak with Dr. Manrique multiple times and it has not happened yet. I am now seeking a malpractice lawsuit as I am unable to facilitate my business which is doing lash extension. How do I do lash extensions when I now have NO near sight vision because it is blurry. I cannot read clearly either. The ONLY feedback I would get is to do my other eye and "they'll begin to work together". I don't know about others, but if one eye is not correct, why would I let you mess up my only good eye now. I have let others who have asked me about my experience if I would recommend them and it is a HARD NO! Not only because of my poor results(which I was told is within their margin of error), but also because of the unprofessionalism, the condescending, the lack of empathy and respect for the patient, as well as the gaslighting that is done in this clinic. I cannot speak on how they are at LASIK, I can only speak on my Lens replacement. The healing and surgery itself is fine, its the fact that a lens that was NOT correct was ordered, implanted and now isn't working and they do not want to take ANY accountability. It's supposedly "my dry eyes" fault. If that's the case, then why am I having to wear contacts in BOTH eyes again and have such an off script that I cannot work. Several eye surgeons have recommended an IOL exchange, but anytime I ask about this I am ignored. I'm attaching my scripts I have got get done now. I need 3 different prescriptions after this less than desirable job from whoever placed the lens order. I've asked for an IOL exchange to a CORRECT lens but nope

JJ Z.

I definitely recommend Manrique Custom Vision if you are in prescription glasses and contacts. Dr. Manrique and his medical staff were able to not only correct me to a 20/20 right after the procedure but to a 20/15! It has been only 12 days since my z Lasik and I am doing phenomenal and I am beyond grateful they could fix my vision. I had been in glasses since I was in the 2nd grade suffering from far sightedness and severe astigmatism. My astigmatism had gotten so bad that I could no longer tolerate wearing even daily contacts because they would hurt and bother my eyes so bad and I could no longer enjoy the outdoors. At the age of 26 and living a fast and busy lifestyle I am always on the go and z Lasik has been the best decision I have made to improve my every daily quality of life and busy lifestyle! I am glad I chose Manrique Custom Vision to cure my vision. Thank you Dr. Manrique and Dr. MCclure and the entire medical staff for the amazing work you all do!!! -J.J.

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6 months ago

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9 months ago

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2 years ago

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5 years ago

Terrible after surgery care. Like Zero, once they have your money they could care less. Zero follow up!

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8 years ago

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5 years ago

The best doctor in town!!!! I would definitely recommend doctor Manrique and his staff all super nice and helpful !!

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6 years ago

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8 years ago

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7 years ago

My friend had their surgery done there snd they screwed up there eyes and refused to give there money back!!

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8 years ago

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Review Highlights - Manrique Custom Vision Center

“I went in for a consult in San Antonio from Austin after having had Lasix with Dr.”

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Vision Source Olmos Park

Vision Source Olmos Park

4.6(38 reviews)
11.0 mi

I HIGHLY RECOMMEND Vision Source and Dr. Devinney in Olmos Park! Their staff is kind and caring and…read morevery knowledgeable. A special shout out to Ariel at the desk for going above and beyond to help me with a broken pair of glasses. I left there so grateful for his extra time and creative solution. His kindness made all the difference ... thanks again Ariel. That brand of customer service is rare... but not at Vision Source Olmos Park.

Doctor Deviney & crew are awesome!…read more I first came here about ten years ago. My review back then was 5 Stars. A decade later, it remains the same. Out of curiosity, I read the negative reviews here for them and was, frankly, shocked. It seems that the few negative reviews are in regards to the office employees, even being careful to indicate that the doctor was fine. I fully support the rave reviews for Doctor Deviney. I do confess I am not the easiest patient, as I frequently have many questions and an interest in finding out what all my options are before I make a decision. Nevertheless, he is always very patient, open, and willing to engage in conversation and offer me his expertise. He is clearly a popular guy, which makes sense, but it does not prevent him from always seeing me promptly. I only remember once in the last decade when I wondered what was taking so long, but even that is negligible because it was not anything unreasonable, maybe twenty minutes. Maybe it is because he has spoiled me by always being ready to see me- once the preliminary tests are done by other members on the team- within ten minutes. Over the years there has only been one short period where there was another doctor sharing the office with him (Doctor Manasia), but she has since moved back to Houston. I did see her that one year, and she was nice enough, but I do remember being a little sad that I missed my annual or semi annual visit with Deviney. Other than the one time, it has always been him flying solo as the only optometrist running this location. Maybe a demanding task for anyone else, but Doctor Deviney has had no problems, as far as I can tell. Getting back to the other members on the team, Ariel, the office manager, is highly recommended with any inquiries or even issues you might have. Always friendly, understanding, welcoming, and even seems to remember a little about me, even though I am sure he has so many patients coming in and out that I can be but a tiny dot on his radar! Other reviewers have mentioned the ladies (Cecilia & Leticia, by my memory) not being nice to them or "curt". Anyone who reads my reviews on Google & here on Yelp knows I try to be honest- sometimes maybe brutally so. I will say that, maybe compared to Ariel, they are less outwardly initiating with their friendliness; more reserved and maybe quiet personalities. Sometimes they have also been short with me, but I am sure that is due to them being more business like rather than with any negative emotion. This should not be construed as faults. They have always been courteous when I have initiated conversation or questions. As for other complaints regarding pricing and such, this is a business; we are in a capitalist society. Only saying. I can personally vouch for them trying to give me better deals on things they can do that for, like frames, but I doubt they have much power over how much someone's insurance covers or how much to charge for standard procedures. Again, things that do have some leeway with to name things easier for the patients, such as payment plans, for example, they are also willing to offer. Anyone who reads my reviews likewise recognizes that I am relatively stingy with my stars, so it is rare that anyone receive five stars from me. As a last note, readers should acknowledge that pretty much every great business has a few negative reviews. It would actually be a little more suspicious if it were perfect. This is simple statistics. So if you have any doubts, I would recommend you read the details in the reviews for the reasons why. It is no shock to me that Doctor Deviney has taken the effort and the time to address the negative reviews, at least on Google. You can read his responses and draw your own conclusions.

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Vision Source Olmos Park
Vision Source Olmos Park
Vision Source Olmos Park

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Visionworks

Visionworks

3.6(29 reviews)
10.5 mi
•$$

Thank you Visionworks for my new eyeglasses!…read more Like probably many others I started off at RCP eye care next door, and then walked to Visionworks to find a new pair of eyeglasses. They are conveniently located across the Quarry shopping center, and next to the Quarry Village parking garage. Compared to other stores, I think they have a really nice selection of eyeglasses from different price points and brands. The staff was really nice and were very quick to help me. After looking at my insurance, they pointed out a couple brands that were fully covered and explained all my different options. After choosing my eye glasses, they just took some additional information and in probably 20 minutes I was already out the door. I think my glasses only took like a week or so to be ready (super fast!), and they were absolutely perfect!

The following statement was shared with the CEO and San Antonio Retail Leadership on our experience…read moreat Visionworks -- "We are reaching out as a Customer who has received unsatisfactory service on several occasions! Our experience was at the San Antonio Location on Quarry. I placed an order at your place of service 1-2 weeks ago. I went to pick my daughter's glasses up and just for a pick up, I had to wait. The Optician at this Clinic was rude, clearly did not know how to multitask, and still made me wait just for a pick up when she was standing right in front of the dispensary. Just that same day, my daughter went to put her glasses on, and one of the temples broke off. We got a phone call today that the Visionworks Lab broke my husband's POF. None of y'all frames fit the needs of my husband. They're all terrible. When my husband called the Office back, the Manager, Aaron, denied my Husband a refund and requested we reach out to the Corporate Team for further assistance and support. I see that the Visionworks' Mission Statement and Policy states: "Visionworks offers the Love What You See Guarantee: a complete pair of glasses may be returned within 100 days of purchase. No appointment necessary, just head to the Visionworks you purchased at, and we'll help find you the perfect pair or give you your money back." We would greatly appreciate it if we received our full refund. As a former Optician and Optical Manager I was expecting better service and quality, same that I would if I was still working as one, however I was wrong. We did not feel welcomed at this Office and the Team seemed and sounded unhappy to work for y'all. We'd appreciate it if Management contacted me back with a more positive approach and that your Team be retrained on how to be a better Team for their Community! I will be sure to also express my concerns on Social Media about our experience so future Patients do not get the same experience we did".

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Visionworks
Visionworks
Visionworks

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Jackson & Lujan Eye Care Center

Jackson & Lujan Eye Care Center

3.5(15 reviews)
8.2 mi
•$$

Great and well-educated staff. I am fairly new to the San Antonio area and didn't have a regular…read moreoptometrist, so I stopped in here when my prescription for contacts was almost up. Dr. Marques was very helpful and went through all of the damage I was doing to my eyes by wearing my contacts for prolonged periods. They were super affordable, I usually just get glasses or contacts every year because I don't want to purchase both, but I was able to do that here. They do have to order most everything, but I wasn't in a huge rush. I will be coming back here and using this as my primary eye doctor. Thanks

I have been going here for 4 years now (since 2017) and I never had a bad experience. The office…read morestaff is friendly and helpful. The doctors are top notch. I have slight astigmatism so it's hard for me to find good contacts. My eyes get dry quickly and I couldn't wear my usual brand for more than 4 hours without feeling pain. One of the doctors literally went above and beyond to get me the most comfortable contacts. I swear I ended trying like 10 different brands for free (week trials) before I found the brand that was best for me. Never was my doctor inpatient with me or annoyed. They answered all my questions and I had a lot! I always find cute frames here as well. They have such a great selection. I will continue going here as long as I live in San Antonio. Even when I moved across the city, I still chose to go here.

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Jackson & Lujan Eye Care Center
Jackson & Lujan Eye Care Center

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MyEyeDr

MyEyeDr

2.7(9 reviews)
10.3 mi
•$$

***UPDATE*** after posting this review, a public relations manager reached out to me and made good…read moreon this situation. She ordered a replacement pair of glasses at no cost to me!! I was able to exchange them over a week ago and I've b had no further problems. Thank you!! The service I received at first was great. I loved the doctor I saw. However, my experience after I ordered my glasses was HORRIBLE! I picked up my glasses on a Saturday morning. By that evening, one of the lenses had fallen out and was lost. I took them back that next Monday and was told the office manager was out. My contact info was taken, my half usable glasses handed back, and I was told she would call me back. She NEVER called so I called one week after I had picked up the glasses. The lab had offered to replace the lens at a cost of $308 (half the cost of the original lens???). I told her I was not happy with this as I don't see how it is my responsibility to replace this lens. Had the original been cut/installed correctly to begin with, it would have NEVER fallen out so quickly! She said she would call the lab back and try to get a better response. That was three weeks ago and she has not called my back. At that cost, I'd rather buy a whole new pair somewhere else. Save your money DO NOT BUY GLASSES FROM THE STONE OAK OFFICE!

Customer service is fantastic - staff seems focused on what is best for patient. Dr Diskin is…read morefriendly and listens. Myra is always super patient and helpful when assisting in choosing eyeglasses; gives good advice on appearance, wear, fit; and does a thorough job explaining costs/insurance coverage. She has mastered the lost art of exceptional customer service! The whole staff is terrific! Only drawback is that pricing for frames can be high compared to other places.

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MyEyeDr
MyEyeDr
MyEyeDr

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Manrique Custom Vision Center - laserlasikeyes - Updated November 2026

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