One of the easiest transactions with a dealership ever. They…read morewere fine communicating via email, made me an offer for my car, stuck by it after seeing it in person, absolutely no games. They were able to pay my car off and cut me a check very quickly. I look forward to doing business with them again!

Extremely frustrating experience. Started off well, but quickly went sour…read more Went to get a quote for my car and received one from the junior guy that day. Both the owner and the junior guy inspected my car. The junior guy showed me the comps. I asked if could go higher based on the data points. He said it was out of his control and he needed to ask the owner who was helping a couple at the time. The owner (think his name is Charles) proceeded to scream at me that the offer is the offer, essentially a take it or leave it. Very confusing and rude. The owner was very polite with the couple, but seemed to be triggered by something. Would not recommend

Terrible service. We purchased a brand new 2025 Honda HRV from this place, shelled out extra for an…read moreincreased warranty, and our car has had to have *two* repairs in the first six months of ownership. The first time, our engine wouldn't turn on and it was because rats had chewed through the wires. Apparently this is a known issue with Honda cars because they use soy-based plastic wiring. They quoted us over $6k to do the repair. Our insurance said that dealerships always overprice their repairs and they won't cover any repairs by dealerships for that reason. We went with a different auto repair shop, which quoted us over a thousand dollars less to do the repair. The second time, our rear windshield shattered for no reason. This is also a known issue with Honda HRV cars, but the dealership refused to cover it under warranty because they are only doing it for 2023 and 2024 cars. However, it's definitely a known issue because it's the same car and earlier models had the same issue. We have a six month old baby, which is why we bought the car. So thankful our baby was not in the car when the rear windshield shattered. We will never buy a Honda again.

Never able to actually do the thing you have scheduled with them. If you schedule an inspection…read moreyou'll show up to find their inspection guy "isn't here today". If they promise a detailing with service, suddenly they "can't do that today - we don't have enough guys". Do not trust anything they claim they can do for you. It won't happen.

The owner of the shop, Peter Sarris and his wife, Mr. and Mrs. Sarris are decent people. I had a…read moreprobelm with my AC along with some other issues with my car a 2016 Range Rover Sport. Other automobile shops sent me an estimated invoice of over $5,000 for the AC alone and could not promise the problem to be fixed. WIth Sarris, less than half of the budget and all the problems fixed beautifully. Mr. And Mr. Sarris are genuine people who actually care about others. From several in person visits, I built a personal friendship with them. The guys that work there, Johnson and Andy are also genuine and bright people. They truly give you this feeling that you are welcomed and accepted there and they always find solution for you. I wasted thousands of dollars on my car until I met Sarris. Take this as a good suggestion, bring your car to Sarris if you need any help!

Sarris has been servicing my car for a couple of years…read more Here "your Mercedes is out of warranty" is not as scary as in the TV commercials. They are super fair, reliable and have not forced any unnecessary services onto me. They even sent me to Herb Chambers (which I really dislike) when a catalytic converter was broken. They told me that Mercedes extended the warranty on many of them, but of course won't tell their customers until they bring in the car. So unless Peter (the boss I think) had told me, I would not have known and probably paid for a new catalytic converter my self into their pocket. WOW - A trustworthy car repair shop.

Superior service from the sales team. I was interested in the 2026 bZ and immediately was put in…read moretouch with Ignacio right from the start. Ignacio also drives his own bZ so getting real and honest answers about EV ownership and common scenarios was reassuring. Struck a deal within 2 hours and took home the car in a week. The entire ordeal could not be more enjoyable.

Every time I come in for an oil change, they find hundreds, sometimes thousands, of dollars worth…read moreof extra work to be done. I know my local mechanic wouldn't charge so much but they push the sense of urgency. I don't understand how a car can need so much work every time I come in. My Civic barely ever needed anything. The Toyota needs alleged work every single time. The one and only time they couldn't come up with anything extra to do, they tried to convince me to get a paint job. Definitely sticking to my own mechanic going forward and avoiding getting oil changes or other work done at the dealership. Edit/Update: After the $2,300 worth of repairs my car allegedly needed, it made noises and vibrations on my way home it was not making prior to this work. Do not recommend this service center at all! It came to my attention that it's likely this recent work and most likely all prior work should have been covered under my warranty. I'm not sure if it's all Toyota locations, or just this one, but it's been nothing but a hassle every time I've been there. Save yourself the trouble!

The car buying process was extremely stressful and overwhelming for me, so much so that at one…read morepoint I gave up entirely. I found myself googling "can you hire someone to buy a car for you?" And that's how I found Scott! He made the process positive, exciting, and absolutely stress free. I cannot imagine buying a car any other way. I was very overwhelmed by all of the car options and had no idea what I wanted. After a brief phone call, Scott was able to narrow down 2-3 cars that would be perfect for my needs. I literally did not have to leave my house one single time. As a nurse who works long hours, and primarily overnights, this was so helpful for me. Scott was very flexible with my schedule. The best part is that he is one of the nicest people, and you can immediately sense his passion for cars and for genuinely wanting to help people and make the car buying process as pleasant as possible. The price for Scott's services is extremely reasonable considering everything that he does for you. He will also make sure to get a very fair price for your car. I have told literally everybody I know about Scott's services, and will continue to recommend him for anybody buying a car. Thank you Scott!!!

This is a long overdue review of Scott. My wife and I have used Scott twice to replace her cars,…read moreand both times he delivered and surpassed our expectations. We were introduced to Scott by a colleague of mine who also used him and was happy with him. And we remain grateful for that introduction. Looking back, I can see that we continued using Scott for 4 primary reasons: 1- We trust him 2- We value his expertise 3- We enjoy working with him 4- We don't have time to handle getting new cars ourselves. We first used Scott in 2021. After reviewing what my wife wanted in her X5, he rightly advised that we go with a custom build. Scott handled everything from the negotiation of the deal to placing the order to finalizing the documents which we simply DocuSigned before the car was delivered to our home. Throughout the process, Scott tracked the progress of the car build and kept us updated, and my wife was extremely happy with the car she ended up with. Despite the car being a custom build, Scott was able to get it at 9K below MSRP at a time when car prices were already starting to get somewhat crazy. Scott's involvement didn't stop with the car delivery. The car had some tree sap on one of the mirrors, and he ensured the dealer took care of that as well. The second time we used Scott was toward the end of 2023. The last few months of 2023 were trying for us as a family with the loss of my father, then a close uncle, then our dog, and then my wife's stepfather. Those losses combined with our jobs made it difficult for us to work with Scott with much lead time. We ended up asking him to find my wife a 2024 X5 matching a specific build and he literally had days right before Christmas to do it. And he DID it. This time, the new car was again 8-9K below MSRP. And Scott again took care of handling everything from finding the car which he did in a weekend, to negotiating the deal, to finalizing the documents for us to DocuSign, and finally ensuring the car was delivered again to our home. With everything we had going on in our lives and our jobs, I can say without the shadow of a doubt that if it weren't for Scott, my wife would not have been able to get a new car by end of 2023. We highly recommend Scott, much like he was highly recommended to us. And we are grateful for his good nature and calm dealing with our constraints in 2023 because we know that couldn't have been easy for him. In a world where everything is inflated, Scott is one of the few exceptions where the value you receive far outweighs the fee you pay.

Amel was amazing! Very knowledgeable about all types of Mercedes, he took the time to explain every…read morefeature available, and was helpful throughout the entire process.

Purchased a C300. As it turned out it needed a new transmission, rotors and pads on all 4 wheels…read morewithi only minimum driving. These major issues don't just happen. I cannot understand how a dealership can advertise on line and sell a defective auto. They should absorb the cost of the repair. I cannot recommend the sales / management department. This was a sketchy deal.

George is super friendly and great with explaining the services provided. I haven't gone anywhere…read moreelse for my car services but haven't felt the need to. They were kind enough to install my plates for free with my state inspection and I've only had to wait an hour for my oil change and car inspection (36). There was a cash price available if you have cash. Call to make appointments! They're always very busy and did have to turn away a walk in.

Upon coming here for a state inspection, I was greeted by the mechanic, he was sooo friendly and…read morewelcoming! I was expecting some attitude or some level of displacement, but nothing! I felt very confident being in his shop. I'm confident his work is going to be worth the money.

If you are planning on having your VW serviced at this dealership stay clear and choose another…read moredealership. As long as Rusty Hogan is the service director don't trust him. He dismissed our service concerns with a noise discovered under warranty pushed it off three times until the warranty expired and then he was no longer with Minuteman VW in Bedford, Ma. It has cost us countless trips and unnecessary interactions with the dealership and VW America, this man left a mess behind. He is incapable of addressing issues and is not forth coming with solutions. He is a cautionary tale, do yourselves a favor and try not to deal with him.

Place sells broken vehicles, not broken in the lot ...broken in a month when you aren't even…read morethinking about a buying quality vehicle . These heaps are broken down more than running . Another class action for you VW? Turboclasssettlement.com Don't take my word for it, honestly do some research and it will lead you to a Honda or Toyota dealership

I will go here over Arlington any and every time…read more DOS: Dec 2025. I was greeted as soon as I came in. Didn't know where to park or enter -it's a temp location. Garage is off site. Just pull in, and use either the from door or the door on the left side. The big part in from, which looks like a showcase, is where you ultimately want to be. Friendly people, helpful, listened thoroughly and took time to try and diagnose the privilege. Texted /emailed suggested work to be done. Solid communication throughout. Also excellent follow up after the service to make sure everything was good. Would do this drive again. Everyone in the waiting area said the same thing -they came unhappy from another location but were happy there. Thank you Rick!

I used to come here regularly for repairs, as I trusted the dealership I purchased from. As time…read morewent on, service has gotten worse and more expensive. The last repair is the nail in the coffin. They messed up a side view window repair (it just fell out 50 miles later when the door was closed), and then wouldn't give a refund for their incompetent $300 repair or any kind of discount since their original quote was 3x less than the actual quote ($900!). In the clown show, the person was like oh, it's easy to pop back, after which the mirror immediately fell out and shattered. During later discussion, he then said we came in with a shattered mirror.

After being pissed off at central44.com 's pitiful excuse for a sales man Jamar D, I found a…read morechallenger of the same year I was looking for at N.A.S. Oleg and Zack are AWESOME to work with, no pressure, no lies and work with you to get you into the car you want and can afford and they keep in constant contact with you throughout and AFTER you buy a car from them. They make buying a car easy and with no stress and take care of the financing, registration and paperwork. Thanks again Oleg and Zack. I love the challenger!

Great experience. Shopping for a car, especially a used one isn't exactly something someone looks…read moreforward to, but the experience I had at Newton Auto Group made it an easy process and one that had great results. I found the exact type of Jeep Wrangler I was looking for on their website for the right price and then set up time with Jade to look at the car. The car was perfect and it checked out in tip-top shape when I took it to an independent Jeep specialist. The real star of this story was Jade. He worked with me even though I was actually the one with the baggage. My bank was being pretty difficult to work with when it came time to arrange the financing. To make matters worse, I was leaving for a nice tropical vacation in two days and didn't have time to deal with endless paperwork. Jade arranged for basically the same great financing I had gotten with my bank with his preferred bank. Not only did he do that, but Jade also made sure to take care of the car while I was away on vacation. I came back a week later and all the insurance, registration, and safety inspection work had already been taken care of, all I had to do was hop in the car and drive away. What a great place: a nice selection of vehicles, trustworthy sales people, and an overall smooth process all around.