One of the easiest transactions with a dealership ever. They…read morewere fine communicating via email, made me an offer for my car, stuck by it after seeing it in person, absolutely no games. They were able to pay my car off and cut me a check very quickly. I look forward to doing business with them again!

Extremely frustrating experience. Started off well, but quickly went sour…read more Went to get a quote for my car and received one from the junior guy that day. Both the owner and the junior guy inspected my car. The junior guy showed me the comps. I asked if could go higher based on the data points. He said it was out of his control and he needed to ask the owner who was helping a couple at the time. The owner (think his name is Charles) proceeded to scream at me that the offer is the offer, essentially a take it or leave it. Very confusing and rude. The owner was very polite with the couple, but seemed to be triggered by something. Would not recommend

I've had the pleasure of doing business with Cambridge Honda since 2019 including the purchase of…read moremy last two vehicles and NEVER LOOKED BACK!! This dealership is an exemplar of customer service from sales, to service, to the body shop! This outstanding team not only possesses the winning combination of friendliness and professionalism but they go out of their way to work within my budget no matter what the service. This includes everything from the purchase of my vehicles to the body work they recently completed as the finished product left my vehicles looking as good as it did when I had purchased it from their showroom floor two years ago! If you are wise enough to to business here ask for Joe in the service department, Jorge in the bodyshop, and Rubin who sold me my vehicles. They are totally top notch! This is one dealership that totally puts its money where their mouth is when they claim we are "family!

Terrible service. We purchased a brand new 2025 Honda HRV from this place, shelled out extra for an…read moreincreased warranty, and our car has had to have *two* repairs in the first six months of ownership. The first time, our engine wouldn't turn on and it was because rats had chewed through the wires. Apparently this is a known issue with Honda cars because they use soy-based plastic wiring. They quoted us over $6k to do the repair. Our insurance said that dealerships always overprice their repairs and they won't cover any repairs by dealerships for that reason. We went with a different auto repair shop, which quoted us over a thousand dollars less to do the repair. The second time, our rear windshield shattered for no reason. This is also a known issue with Honda HRV cars, but the dealership refused to cover it under warranty because they are only doing it for 2023 and 2024 cars. However, it's definitely a known issue because it's the same car and earlier models had the same issue. We have a six month old baby, which is why we bought the car. So thankful our baby was not in the car when the rear windshield shattered. We will never buy a Honda again.

The owner of the shop, Peter Sarris and his wife, Mr. and Mrs. Sarris are decent people. I had a…read moreprobelm with my AC along with some other issues with my car a 2016 Range Rover Sport. Other automobile shops sent me an estimated invoice of over $5,000 for the AC alone and could not promise the problem to be fixed. WIth Sarris, less than half of the budget and all the problems fixed beautifully. Mr. And Mr. Sarris are genuine people who actually care about others. From several in person visits, I built a personal friendship with them. The guys that work there, Johnson and Andy are also genuine and bright people. They truly give you this feeling that you are welcomed and accepted there and they always find solution for you. I wasted thousands of dollars on my car until I met Sarris. Take this as a good suggestion, bring your car to Sarris if you need any help!

Sarris has been servicing my car for a couple of years…read more Here "your Mercedes is out of warranty" is not as scary as in the TV commercials. They are super fair, reliable and have not forced any unnecessary services onto me. They even sent me to Herb Chambers (which I really dislike) when a catalytic converter was broken. They told me that Mercedes extended the warranty on many of them, but of course won't tell their customers until they bring in the car. So unless Peter (the boss I think) had told me, I would not have known and probably paid for a new catalytic converter my self into their pocket. WOW - A trustworthy car repair shop.

From the moment you arrive at the dealership, you feel welcomed and taken care of. Someone greets…read moreyou at your car, and the service advisors are friendly and attentive. They even offer manicures, which is such a wonderful touch! The waiting area is exceptionally thoughtful and comfortable. The restrooms are clean and even provide complimentary feminine products. There's plenty of water, a coffee machine, TVs, workstations for anyone who needs to get some work done, vending machines for snacks, and a kids' room filled with toys. The owner and staff have done an amazing job creating an environment that is pleasant, welcoming, and comfortable. Even if you have to stay while your car is being serviced, they make you feel right at home. Bravo to the owner and the entire staff for making this possible! I'll definitely be coming here more often to have my car serviced. Keep up the great work!

I moved up here from out of state a few years back and had fine experiences with this location for…read morecar service during my first 2 years in the area. The last 3 years have been a different story. Every time I bring my car in, prices are unreasonable, with added expenses we didn't discuss before service. I have to negotiate literally every time I bring my car in, and I leave feeling swindled consistently. To say this place has become a scam is an understatement. The prices are arbitrary, and they can never tell me what work was actually done on the car. I most recently dealt with Michael for car service. I dropped my car off at 9am and then reached out to Toyota to check in at 3:30pm because I hadn't heard anything. I got a receptionist, who said Michael had a line of customers at his desk and that he'd get back to me. I immediately received an automated text message to approve or deny a list of services (that were not the reason I needed service on that particular day), and they never even addressed my issue. I waited until 4pm to call back, nearing the end of the work day because I needed to pick up my car by close and I was nervous they now wouldn't have time to address my issue. They'd had the car already for 7 hours without actually addressing the issue, only for Michael to call me around 4:30pm to say they can't help me. More accurately, I was given two options, 1) Toyota cannot help me because I had work done with "aftermarket parts" (these parts were installed by Toyota when I purchased my car, mind you), so I'd have to bring my car elsewhere, or 2) They would charge me an indiscriminate amount to remove all the fully-functioning "aftermarket" parts because "maybe" it would get them one step closer to addressing my issue - no guarantee it would solve anything but I'd be charged a great deal more money, have functioning parts removed to potentially also cause more issues without necessarily solving the original issue. I asked if a third option was available, one that could have been a fairly simple fix - and one that was recommended by another Toyota Service Center as the first step in solving the problem, and he said he'd never heard of such a thing. I explained that I'd contacted this other Toyota, and they said to start with this third option. Michael said, "If that was an option, the service technician would've given it to [him]." I asked if he could check in with the technician, and he refused several times. When I brought this up upon collecting my unserviced vehicle, he claimed that "he's not racist, but the technician is Chinese and doesn't speak English," so it wouldn't have helped anyone even if he had asked about the third option as I requested. Michael then went on to charge me $149 for labor (not the full $199 he "should've" charged me, as he pointed out for me to be grateful), despite nothing being addressed or accurately diagnosed on my vehicle. When asked how long the vehicle was looked at and what exactly I was being charged for, Michael couldn't answer. After years of feeling disrespected at this location, this was my final straw. I would strongly advise anyone to look elsewhere.

This is a long overdue review of Scott. My wife and I have used Scott twice to replace her cars,…read moreand both times he delivered and surpassed our expectations. We were introduced to Scott by a colleague of mine who also used him and was happy with him. And we remain grateful for that introduction. Looking back, I can see that we continued using Scott for 4 primary reasons: 1- We trust him 2- We value his expertise 3- We enjoy working with him 4- We don't have time to handle getting new cars ourselves. We first used Scott in 2021. After reviewing what my wife wanted in her X5, he rightly advised that we go with a custom build. Scott handled everything from the negotiation of the deal to placing the order to finalizing the documents which we simply DocuSigned before the car was delivered to our home. Throughout the process, Scott tracked the progress of the car build and kept us updated, and my wife was extremely happy with the car she ended up with. Despite the car being a custom build, Scott was able to get it at 9K below MSRP at a time when car prices were already starting to get somewhat crazy. Scott's involvement didn't stop with the car delivery. The car had some tree sap on one of the mirrors, and he ensured the dealer took care of that as well. The second time we used Scott was toward the end of 2023. The last few months of 2023 were trying for us as a family with the loss of my father, then a close uncle, then our dog, and then my wife's stepfather. Those losses combined with our jobs made it difficult for us to work with Scott with much lead time. We ended up asking him to find my wife a 2024 X5 matching a specific build and he literally had days right before Christmas to do it. And he DID it. This time, the new car was again 8-9K below MSRP. And Scott again took care of handling everything from finding the car which he did in a weekend, to negotiating the deal, to finalizing the documents for us to DocuSign, and finally ensuring the car was delivered again to our home. With everything we had going on in our lives and our jobs, I can say without the shadow of a doubt that if it weren't for Scott, my wife would not have been able to get a new car by end of 2023. We highly recommend Scott, much like he was highly recommended to us. And we are grateful for his good nature and calm dealing with our constraints in 2023 because we know that couldn't have been easy for him. In a world where everything is inflated, Scott is one of the few exceptions where the value you receive far outweighs the fee you pay.

The car buying process was extremely stressful and overwhelming for me, so much so that at one…read morepoint I gave up entirely. I found myself googling "can you hire someone to buy a car for you?" And that's how I found Scott! He made the process positive, exciting, and absolutely stress free. I cannot imagine buying a car any other way. I was very overwhelmed by all of the car options and had no idea what I wanted. After a brief phone call, Scott was able to narrow down 2-3 cars that would be perfect for my needs. I literally did not have to leave my house one single time. As a nurse who works long hours, and primarily overnights, this was so helpful for me. Scott was very flexible with my schedule. The best part is that he is one of the nicest people, and you can immediately sense his passion for cars and for genuinely wanting to help people and make the car buying process as pleasant as possible. The price for Scott's services is extremely reasonable considering everything that he does for you. He will also make sure to get a very fair price for your car. I have told literally everybody I know about Scott's services, and will continue to recommend him for anybody buying a car. Thank you Scott!!!

Amel was amazing! Very knowledgeable about all types of Mercedes, he took the time to explain every…read morefeature available, and was helpful throughout the entire process.

A Five-Star Experience at Mercedes-Benz of Boston, MA…read more After visiting several MB dealerships in the Boston area Mercedes-Benz of Boston was definitely a five-star experience. The moment I arrived at MB of Boston, Andy Espinosa/Sales & Leasing Consultant at MBB greeted me with professionalism and warmth. Throughout the buying/leasing process Andy demonstrated his commitment to excellence in customer, appreciation and satisfaction. The staff went above and beyond to ensure my experience was seamless and enjoyable. Whether it was the attentiveness of Andy as the Sales focal, the transparency from the Business team throughout the process, or the meticulous care from the Service department, every interaction from the entire team reflected their dedication to customer satisfaction. When I arrive to actually pick up the car, a beautiful and huge red bow adorn the hood as I took a first glimpse of my new S580 sedan! Special thanks to Andy Espinosa and the standout staff, who exemplified what it means to deliver world class service. Their collective knowledge, patience and clear communication made me feel confident and valued throughout the entire experience. The dealership itself is immaculate, well-organized and welcoming. it's rare to find a car dealership team that truly treats you like family while maintaining such high standards of professionalism. I wholeheartedly recommend Andy Espinosa at Mercedes-Benz of Boston to anyone seeking not just a luxury vehicle, but a luxury experience. Andy earned my trust and my loyalty as a returning customer.

Very happy at this place for brake pads change. Very honest shop, never upsold me the rotors…read more Turned a 10,000$ dealership charge into a 1k small job on my Mercedes AMG. Definitely recommend. George and his team is very friendly, included free alignment and small maintenance work/brake fluid changes.

I don't know how to put into words how much I love this place and how great of people George and…read moreMike are! I have taken my clunker to them now twice thinking this is it they are going to either charge me a crazy amount or I'm going to have to junk it and some how they always find a way! I am happy every time I talk to them. They are kind and supportive and answer all of my questions! They have given more deals than I deserve and they truly just want to help you have a better day. Please please give them all of your business!!!

This is the fourth car I have leased from Colonial VW and their customer care and service continues…read moreto be exceptional, from the in-person and online sales staff to the service department. I just picked up my new 2026 Tiguan and couldn't be happier with it. While everyone at Colonial VW have always been most helpful, I want to acknowledge two staff members who were really great this time around. Kristine Marino was wonderful in ensuring the lease inspection was taken care of (as I was not able to be there). I was concerned that there would be a problem with my absence, but Kristine did everything and kept me up to date on the process. Without her help, I would have had to wait a week before getting my new car. When I got my new Tiguan, I wouldn't have gotten out of the dealership driveway without the help of Steven Tkacyk. There were so many differences between this Tiguan and the older model, I could never have figured it out without Steve. He spent over an hour showing me every screen and button (so many changes from my last Tiguan!). Here's what made Steve so special - he was exceptionally patient no matter how many times I asked him to repeat something. I have never experienced such kindness and patience in the after sale part of getting a new car. Thank you to Steve and Kristine for your exceptional kindness and help in getting me into my new Tiguan (and literally getting me out of your driveway!).

Place sells broken vehicles, not broken in the lot ...broken in a month when you aren't even…read morethinking about a buying quality vehicle . These heaps are broken down more than running . Another class action for you VW? Turboclasssettlement.com Don't take my word for it, honestly do some research and it will lead you to a Honda or Toyota dealership

Just had my latest service on our 2025 Honda. We have been buying…read more And servicing our Hondas at this dealer for years and they have always been completely helpful, friendly and competent in our experience. Much thanks today to our service advisor ,Matt, who handled our service and our concerns today. He was great as usual.

I went there today 9/21/26 to help my nephew purchase his first car. Which should have been a happy…read moretime. It's his first big purchase. He had his eye on a used Civic. The salesmans name is Anthony Ospina. He literally is thee worst salesman I've ever dealt with. We asked what he could do on the price, and of course his answer was it's already at the lowest price. So he didn't even ask if he could do anything with one of his managers, just a hard no. I told him we were going to look around and price comparison. He told us there were no other used Civics in a 200 mile radius. Which we all know that's a lie. And when we told him if he could hold the car for a little while he said he has someone coming in about a half hour after us that's interested in that car. Which was lie number 2. When Anthony knew we weren't going to buy the car, he stormed away from us like a 2 year old. No thank you for coming in, no goodbye, good luck. Nothing. Didn't offer a water, coffee while we were there. Very rude and childish person. We left and went to another dealership and guess what? Another used Civic! And I didn't drive over 200 miles to find one! Another lie. Well we were greated with a warm welcome, asked us what we wanted and sat us at his desk. Brought the car right up to the front door. Gave us the keys and said take it for a ride. We did, great car but my nephew didn't like the color of the inside. He wanted the one at Mcgovern. He called Anthony Ospina and said we'd like to come back and try to get him to give us a better price this time. Anthony Ospina told him they had sold the car. My nephew said okay thank you. Hung up, within two minutes Anthony Ospina called back and said the person just backed out of the deal. Lie number 3. I knew he was full of Sh*t from the get go but the car was for my nephew. And he was already approved for a loan from a credit union. With a really good APR. He told him he'd match it at Honda and take a $1,000 off the car he said he couldn't from the start. Lie number 4. He also said if he didn't use Honda finance he'd have to pay full price for the car. I've been buying cars for a long time and know how things work and what these dealerships can do. They just expect all people to be stupid and not question them. The reason he wanted my nephew to finance with Honda is because for every car they have financed through them they make a pretty good commission. And that $1,000 he offered would be made back 10 folds on the kick back they'd get from Honda's bank they used. Which now the $1,000 he thought he would have saved, he'd pay more than that in the higher finance charges. My nephew agreed and I told him what there trying to do. But he wanted the car. Now instead of Anthony Ospina saying congratulations to him he took us to the finance guy who's name was Ben. Very nice made us feel welcomed offered us something to drink. None of which Anthony Ospina did at all. As we we're leaving one of the managers called Anthony Ospina over to say goodbye to us. At that time I asked Anthony Ospina for a few oil changes for the first time young customer. Right away he said NO. Without hesitation. I said really? Yep. He said I already saved you a $1,000! Again lie number 5. So I said how about your manager, as I turned to the manager he yelled out NOPE. Didn't even have to ask him. He said we don't do that. Again, really? You can't give him a few oil changes? Nope. As we were walking away the other manager said "Don't tell anyone I did this but I'll give you the first one for free. I think he said his last name was Lopez. What a sport he was. But if I'm correct every dealership always gives the first oil change for free. Not everyone knows that and they don't tell you either. All complete losers in my book. I told my nephew don't even go back for it. You got the car now stay away from there. First off, I don't recommend going to Mcgovern Honda in Everett. Because they will do nothing but screw you and they don't treat you right. And they will tell you their not making any money on your deal! Which is a HUGE LIE. I'd give no stars if I could. Be warned. They all Su*k there. This is 100% the truth. Update...Update... Because I left a bad review on line about Mcgovern Honda in Everett Anthony Ospina called my nephew and told him they cancelled his contract. Talk about babies! Mcgovern Honda is mad because they got a bad review. Boo hoo hoo! My nephew is very upset but I know he can get a much better deal. Shop at your own risk. Hopefully this review will make you think twice about going there.

Great experience. Shopping for a car, especially a used one isn't exactly something someone looks…read moreforward to, but the experience I had at Newton Auto Group made it an easy process and one that had great results. I found the exact type of Jeep Wrangler I was looking for on their website for the right price and then set up time with Jade to look at the car. The car was perfect and it checked out in tip-top shape when I took it to an independent Jeep specialist. The real star of this story was Jade. He worked with me even though I was actually the one with the baggage. My bank was being pretty difficult to work with when it came time to arrange the financing. To make matters worse, I was leaving for a nice tropical vacation in two days and didn't have time to deal with endless paperwork. Jade arranged for basically the same great financing I had gotten with my bank with his preferred bank. Not only did he do that, but Jade also made sure to take care of the car while I was away on vacation. I came back a week later and all the insurance, registration, and safety inspection work had already been taken care of, all I had to do was hop in the car and drive away. What a great place: a nice selection of vehicles, trustworthy sales people, and an overall smooth process all around.

After being pissed off at central44.com 's pitiful excuse for a sales man Jamar D, I found a…read morechallenger of the same year I was looking for at N.A.S. Oleg and Zack are AWESOME to work with, no pressure, no lies and work with you to get you into the car you want and can afford and they keep in constant contact with you throughout and AFTER you buy a car from them. They make buying a car easy and with no stress and take care of the financing, registration and paperwork. Thanks again Oleg and Zack. I love the challenger!