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    Manny Flores

    3.5 (4 reviews)
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    Harold Washington Social Security Center - Harold Washington Social Security Center

    Harold Washington Social Security Center

    2.5(4 reviews)
    3.4 miWest Loop, Near West Side

    I live in Omaha, NE and received a letter (see attachment/picture) from this particular Chicago…read moreoffice in December, 2024 stating that I owe $2200 in overpayments due to me being incarcerated. Problem is I've never been incarcerated in my life. Immediately contacted Social Security and through an appointment met with a represenitive through my local Omaha field office. Provided them with all requested documents to prove that I was not incarcerated but as of 06/13/25 this matter has yet to be resolved. Not only has this matter not been resolved, but now the Chicago field office has authorized monthly deductions from my monthly social security payments "until the amount I owe is paid back" (see attachment/picture). Omaha field office has reached out several times to the Harold Washington Social Security Center for clarity on the delay and the deductions but according to the Omaha SS field office representative, none of the Omaha field offices inquiries to the Harold Washington Social Security Center have been responded to. Pretty sad that I have to resort to google review with this. This is a good example of how inconsiderate this particular Chicago field office is when it comes to these matters.

    This new location is nice looking and well maintained, but that's about it…read more It opens at 9am, and I went at about 9:15am. Of course, it was already crowded, and for at least ten minutes, not even ONE number was called. Nope, not one. I'd had my wallet stolen, and the DMV had issued me a temporary paper replacement. They couldn't say for sure if the Social Security office would accept it, but I figured they would. You can guess how this ends. After waiting for an hour (yay!), I went to the counter, where a surly younger woman pointedly asked me for my documents. I gave her the DMV-provided temporary license (NOT a photocopy!), and she said she can't accept it. I had no way of knowing this. It is not on their website. It was issued by the DMV itself that same day! I can see no reason why it shouldn't be accepted, but if not, then they need to be a lot clearer. It becomes very obvious that they don't value citizens' free time one bit, not really an attitude citizens deserve from their governments.

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    Harold Washington Social Security Center - Letter received from Harold Washington Social Security Office.

    Letter received from Harold Washington Social Security Office.

    Harold Washington Social Security Center - Letter received from Harold Washington Social Security Office.

    Letter received from Harold Washington Social Security Office.

    Harold Washington Social Security Center - It has an Washington address but you can take the no. 20 Madison CTA BUS PLUS #60 #124 & #157 ? Google maps is Such a Wonder !!!!

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    It has an Washington address but you can take the no. 20 Madison CTA BUS PLUS #60 #124 & #157 ? Google maps is Such a Wonder !!!!

    Social Security Administration

    Social Security Administration

    1.0(1 review)
    3.4 miWest Loop, Near West Side

    Very immoral and underhanded administration. I video recorded 39 pages of documentation, receipts,…read moreetc. before depositing this information into a drop box at 2127 W. Lawrence Avenue Chicago Illinois 60625. Addressed to Ms. Thomas 877-409-8426 ext. 15573. Security guard Mr. Scott as my witness. I received a phone call less than 30 minutes later Friday August 20, 2021 @ 10:09 a.m. Someone playing on the phone, holding the phone after me saying hello several times. 85 degree temperatures, hot, sweaty, and stressed out. I said a few choice words and hung up. Two minutes later Friday 20, 2021 @10:11 a.m. I get a call from the same number. I loudly said hello (livid) the caller responded by saying hello. I stated "Mam" did you just call here holding the phone.? She stated that she had said hello (liar) she also stated that she was from the social security office...."how may I help you"? I replied by asking "what is your name"? She stated "social security how may I help you"? I then stated "lady you are very unprofessional...you call me refusing to identify yourself and stating that you are from the social security office. She then stated that her name was Ms. Thomas from social security office how may I help you. I was exhausted and very upset. I told Ms. Thomas "please do not call here playing on my phone anymore" I hung up and called the social security nationwide number and explained everything to the call center. I was put on hold while the operator was checking to see if anyone had called me from the social security office. The operator came back to the phone about 3 minutes later and confirmed the worker as being Ms. Thomas. I don't drink, smoke, drug, or gamble. Lets break this down. First reflect the dates and times of the calls. My credibility and the transparency is epic. No one should be subject to harassment, humiliation, and bullying by anyone. Especially someone who has vital information concerning their life. We need a modified administration with a new set of policies and protocols. An etiquette training course referencing empathy and compassion for people who are struggling in their lives. A system that monitors employees, managers, etc. to make sure these people are not at work gossiping on the phones, talking about their baby daddy, looking at peoples social media accounts, playing video games and listening to music. When they are suppose to be working to help and service people in need. I provided you with enough information to investigate. Thank you for reading ...have a great day!!!

    Manny Flores - publicservicesgovt - Updated July 2026

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