Very immoral and underhanded administration. I video recorded 39 pages of documentation, receipts, etc. before depositing this information into a drop box at 2127 W. Lawrence Avenue Chicago Illinois 60625. Addressed to Ms. Thomas 877-409-8426 ext. 15573. Security guard Mr. Scott as my witness. I received a phone call less than 30 minutes later Friday August 20, 2021 @ 10:09 a.m. Someone playing on the phone, holding the phone after me saying hello several times. 85 degree temperatures, hot, sweaty, and stressed out. I said a few choice words and hung up. Two minutes later Friday 20, 2021 @10:11 a.m. I get a call from the same number. I loudly said hello (livid) the caller responded by saying hello. I stated "Mam" did you just call here holding the phone.? She stated that she had said hello (liar) she also stated that she was from the social security office...."how may I help you"? I replied by asking "what is your name"? She stated "social security how may I help you"? I then stated "lady you are very unprofessional...you call me refusing to identify yourself and stating that you are from the social security office. She then stated that her name was Ms. Thomas from social security office how may I help you. I was exhausted and very upset. I told Ms. Thomas "please do not call here playing on my phone anymore" I hung up and called the social security nationwide number and explained everything to the call center. I was put on hold while the operator was checking to see if anyone had called me from the social security office. The operator came back to the phone about 3 minutes later and confirmed the worker as being Ms. Thomas. I don't drink, smoke, drug, or gamble. Lets break this down. First reflect the dates and times of the calls. My credibility and the transparency is epic. No one should be subject to harassment, humiliation, and bullying by anyone. Especially someone who has vital information concerning their life. We need a modified administration with a new set of policies and protocols. An etiquette training course referencing empathy and compassion for people who are struggling in their lives. A system that monitors employees, managers, etc. to make sure these people are not at work gossiping on the phones, talking about their baby daddy, looking at peoples social media accounts, playing video games and listening to music. When they are suppose to be working to help and service people in need. I provided you with enough information to investigate. Thank you for reading ...have a great day!!! read more