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    27th Ward Office

    4.0 (1 review)

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    16 years ago

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    Harold Washington Social Security Center - Harold Washington Social Security Center

    Harold Washington Social Security Center

    (4 reviews)

    West Loop, Near West Side

    I live in Omaha, NE and received a letter (see attachment/picture) from this particular Chicago…read moreoffice in December, 2024 stating that I owe $2200 in overpayments due to me being incarcerated. Problem is I've never been incarcerated in my life. Immediately contacted Social Security and through an appointment met with a represenitive through my local Omaha field office. Provided them with all requested documents to prove that I was not incarcerated but as of 06/13/25 this matter has yet to be resolved. Not only has this matter not been resolved, but now the Chicago field office has authorized monthly deductions from my monthly social security payments "until the amount I owe is paid back" (see attachment/picture). Omaha field office has reached out several times to the Harold Washington Social Security Center for clarity on the delay and the deductions but according to the Omaha SS field office representative, none of the Omaha field offices inquiries to the Harold Washington Social Security Center have been responded to. Pretty sad that I have to resort to google review with this. This is a good example of how inconsiderate this particular Chicago field office is when it comes to these matters.

    This new location is nice looking and well maintained, but that's about it…read more It opens at 9am, and I went at about 9:15am. Of course, it was already crowded, and for at least ten minutes, not even ONE number was called. Nope, not one. I'd had my wallet stolen, and the DMV had issued me a temporary paper replacement. They couldn't say for sure if the Social Security office would accept it, but I figured they would. You can guess how this ends. After waiting for an hour (yay!), I went to the counter, where a surly younger woman pointedly asked me for my documents. I gave her the DMV-provided temporary license (NOT a photocopy!), and she said she can't accept it. I had no way of knowing this. It is not on their website. It was issued by the DMV itself that same day! I can see no reason why it shouldn't be accepted, but if not, then they need to be a lot clearer. It becomes very obvious that they don't value citizens' free time one bit, not really an attitude citizens deserve from their governments.

    27th Ward Office - publicservicesgovt - Updated May 2026

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