Muy buen servicio. El carro que rentamos estuvo a buen precio. Y el dueño fue muy amable. Si están…read moreconsiderando rentar carro, vegan aquí ! 5 estrellas !

I am so happy I came to Centinela car rental. We were treated very well and Daniel was extremely…read morecourteous and full of cheer. The prices are reasonable and the service is efficient and convenient. Daniel even helped my girlfriend find her phone and gave us a ride back to the border without having too!!! They take very good care of their customers :)

They don't accept American Express, and they make u buy they own ensurance even when u bought the…read moreinsurance on line.

GOOD RENTAL CAR, AFFORDABLE RATES…read more But first and foremost, nobody speaks English. This would have been good to know in advance. My previous visits to Mexico never required a rental car. This trip was an experiment. When people say "it's easier to just walk across the border and rent a car". I'm not sure what level of "easy" are they talking about?! Everything is easy until the lines of communication is broke. 1) Chose this place because it had more affordable pricing than many of the other rental cars at the border. Everything was prequoted and arranged online. Car, gps, insurance, etc etc. total came out to $43.97... make sure to bring a credit card or check your credit card to see what insurances are covered before paying extra insurances you don't need. Uhm, oh yah, this place has a high deposit of 10,000 pesos ($509 dollars). 2) Uber'ed to the address on the email notification sent. WRONG ADDRESS. Uber destination was a small lot infront of residential homes and businesses. The Uber even looked confused because he knew the destination was suppose to be a rental car shop. Had to search yelp and google maps to gauge true distance. About 0.5 miles notth was the correct location. 3) NOBODY SPEAKS ENGLISH. Although conversation was challenging, everything went pretty smooth. This may not be a good place for someone who doesn't speak an inklet of Spanish (hence, ME). We couldn't understand each other, however I've rented cars in many occasions and know the process, and with the help of google translate we were able to get by with head nods, thumbs up, and many laughs. Through the language barrier, the guy at the front desk in the morning had exceptional customer service. Received the documents and EVERYTHING was in Spanish - not a word in English. 4) Pick-up. My reservation time pick up is for 08:30, got there 20 minutes early, no other customers, and didn't leave the lot until 09:15/9:20. The order included an extra accessory, GPS. I asked the guy at the counter if the GPS can be in English and he said yes. LIES. Little too late, after leaving TJ and turning on the GPS it was in Spanish. GPS was useless!!! Anyways, the car they gave me was a good reliable car. 5) Drop-off. Different guys at the counter in the late afternoon. Again, they don't understand English. Friendly but not as friendly as the morning guy. We figured we barely understand each other so we barely talked. Prior to drop off, topping off gas is required. That was another challenge. Nobody at the gas stations spoke English. Drop-off was easy. Checked the car and then took the key. The counter guy asked me (using google translate) if the deposit and fee was on the same card and then showed me on a calculate the dollar (not pesos) amount that was going to be charged to my account. I have a receipt so I wasn't ripped off. and that's it. Likely, won't be back. Service was good - it's just we can't understand each other.

Worst Rental car experience ever. Took out basic liability and another insurance policy for full…read morecoverage just to be safe. Three days later they charge me 647.00 to clean the car because they claimed it smelled like smoke. I told them I don't smoke and was reading there rental agreement witch states nothing about smoking in there car. They do not provide you with a check sheet when you return it. They are making up false claims to get money and now I have to take this to small claims court to get this money back. No matter how good there prices look for rental cars it's not worth the headaches. Read other reviews as well. Wish I would have known that prior to dealing with this company

I love everything about these guys. Their whole business model is geared towards real people,…read moreliving real lives. Their hours of operation are excellent and the fact that they have a 24 hour drop off is amazing. I tried to rent a car from both Hertz and enterprise, but they both close before 2 PM on a Saturday and they aren't open on Sundays so that means you have to keep it for an extra day, even if you don't need it. Total scam. These guys are open seven days a week with normal business hours and you can drop it off anytime. Super friendly and easy to work with. My car was definitely used and it wasn't the newest model of anything but you know what? It worked just fine.

I want to compliment Diego #1 and his great help in securing a car rental for my daughter in the…read moremiddle of her stressful finals at SDSU. She arrived, the staff was VERY helpful and made the process easy. The price with everything included was cheaper than AVIS even with a corporate discount and airport fees. Diego you were terrific and we really appreciate it. Thank you for your help.

We made a reservation on Alamo website we get there and they had no cars available. Make sure you…read morecall ahead of time to check if they have cars. We had to call multiple places to see if they had a car available. We went with enterprise they were very helpful.

Wouldnt rent a car from this place again the lady told me they cars are equipped with GPS and are…read morewatching you.. felt like they are invading my privacy.. and they charge 500 dollars if you take the vehicle across the border rip off... wouldn't recommend it the car I drove had tape holding the front windshield with cigarette burns all over the seat it was just disgusting. ..

International Car Rental want to hold a total of $400 deposit on top of you rental price. And if…read moreyou want to go to Mexico they automatically add a whole protection plan, but in fact, Mexican liability is the only coverage you need. Don't rent with them scammers.

From the owner: Renta de autos, vans y camionetas , estamos a 3 minutos del aeropuerto de tijuanaread more

RIP OFF ALERT!! You…read morecan book on Expedia, and all goes well until you see that they have charged you for gasoline, yet it was returned with a full tank, and "mileage," yet the contract was for unlimited miles. They will bill you out of MEXICO, and when you dispute the transaction they will convince your card that YOU were wrong, and THEY were right. MAJOR RIP OFF - DO NOT RENT FROM THEM AT CBX. Take an Uber to ANY OTHER rental outfit. My $85 rental turned into a $265 upcharge.

Deberían explicar su forma de cobrar antes de rentar el carro. Nunca me explicaron de los cargos…read moreextras que me hicieron.