GOOD RENTAL CAR, AFFORDABLE RATES But first and foremost, nobody speaks English. This would have been good to know in advance. My previous visits to Mexico never required a rental car. This trip was an experiment. When people say "it's easier to just walk across the border and rent a car". I'm not sure what level of "easy" are they talking about?! Everything is easy until the lines of communication is broke. 1) Chose this place because it had more affordable pricing than many of the other rental cars at the border. Everything was prequoted and arranged online. Car, gps, insurance, etc etc. total came out to $43.97... make sure to bring a credit card or check your credit card to see what insurances are covered before paying extra insurances you don't need. Uhm, oh yah, this place has a high deposit of 10,000 pesos ($509 dollars). 2) Uber'ed to the address on the email notification sent. WRONG ADDRESS. Uber destination was a small lot infront of residential homes and businesses. The Uber even looked confused because he knew the destination was suppose to be a rental car shop. Had to search yelp and google maps to gauge true distance. About 0.5 miles notth was the correct location. 3) NOBODY SPEAKS ENGLISH. Although conversation was challenging, everything went pretty smooth. This may not be a good place for someone who doesn't speak an inklet of Spanish (hence, ME). We couldn't understand each other, however I've rented cars in many occasions and know the process, and with the help of google translate we were able to get by with head nods, thumbs up, and many laughs. Through the language barrier, the guy at the front desk in the morning had exceptional customer service. Received the documents and EVERYTHING was in Spanish - not a word in English. 4) Pick-up. My reservation time pick up is for 08:30, got there 20 minutes early, no other customers, and didn't leave the lot until 09:15/9:20. The order included an extra accessory, GPS. I asked the guy at the counter if the GPS can be in English and he said yes. LIES. Little too late, after leaving TJ and turning on the GPS it was in Spanish. GPS was useless!!! Anyways, the car they gave me was a good reliable car. 5) Drop-off. Different guys at the counter in the late afternoon. Again, they don't understand English. Friendly but not as friendly as the morning guy. We figured we barely understand each other so we barely talked. Prior to drop off, topping off gas is required. That was another challenge. Nobody at the gas stations spoke English. Drop-off was easy. Checked the car and then took the key. The counter guy asked me (using google translate) if the deposit and fee was on the same card and then showed me on a calculate the dollar (not pesos) amount that was going to be charged to my account. I have a receipt so I wasn't ripped off. and that's it. Likely, won't be back. Service was good - it's just we can't understand each other. read more

Sixt - The correct location and address: Boulevard Padre Kino Zona Urbana Rio Tijuana 22010 Tijuana, BC Mexico - Car Rental Near Me - Tijuana, BCN

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Worst Rental car experience ever. Took out basic liability and another insurance policy for full coverage just to be safe. Three days later they charge me 647.00 to clean the car because they claimed it smelled like smoke. I told them I don't smoke and was reading there rental agreement witch states nothing about smoking in there car. They do not provide you with a check sheet when you return it. They are making up false claims to get money and now I have to take this to small claims court to get this money back. No matter how good there prices look for rental cars it's not worth the headaches. Read other reviews as well. Wish I would have known that prior to dealing with this company read more

Good service, friendly, easy to use, spoke English, not pushy, would use again! They weren't the cheapest option since they lumped basic insurance into the price, but we got four door sedan for about $25/day and they weren't pushy about trying to make us get the expensive additional insurance. We walked across the border and took a taxi to Sixt (Uber's were cheaper but seemed to be super backed up). When we returned the car, they offered us a ride to the border which we happily accepted. read more

My partner & I rented a car in Tijuana for a 2.5 week road trip in Baja. However, due to the coronavirus and the closure of the US/MEXICO land border, we had to return to Australia immediately. We returned the car to the nearest SIXT location we could (not the one previously arranged) and have been charged $780 USD in drop-off fees. I have not been successful in all my attempts to contact SIXT. read more

Wow, if you are looking for a hassle free place to rent a car in Tijuana, look no further. My wife, a friend and I were on our way to Puerto Nuevo for the day and we walked across the border from San Diego. We walked into a couple of rental places that I won't name. Wow what a rip off. They tried over selling me a car and pushing me to get insurance I didn't need. The rental was going to cost me way more than I KNOW it should cost. Anyway after some quick internet searching I stumbled up on SIXT. Glad I did Not only was the price fair and what I expected it was less than half of what the other places down the street were going to charge. Also the agent Martin, honored the price quoted online when I advised him. Hassle free and worry free. If you aren't aware all the overselling and what you really need to rent a car in Mexico, SIXT is a good place to rent worry free. My rental ended up being 33.00 dollars for the day. read more

Made reservations same day and they wouldn't honor they true to get me to pay for a more expensive vehicle and charge double the price. Very sketchy place try hertz or Alamo nearby read more

I made a reservation for a basic car rental 2 weeks in advance. I show up on the reserved pick up date only to be told they don't have any cars available. Do not rent from this company. You are way better off with Enterprise, National etc. Totally unprofessional and they couldn't care less. read more