This review reflects my personal experience with Ally Property Inspections and the inspector they…read moresent, John Harms.
Ally Property Inspections conducted our home inspection on August 19th. John Harms provided a detailed-looking report, and at the time I trusted that it covered any major issues. I was satisfied enough that I even left a five-star review--something I regret now.
Fast forward to closing day, October 17th. The very next day I visited the home and immediately discovered a major issue that should never have been missed: a bedroom window with severe water-damage and completely rotten trim. The damage was obvious and in plain sight--my finger literally went straight through the wood. After further inspection, the entire center section of the trim was rotten due to a leaking window. This was not hidden, subtle, or difficult to spot. Yet the inspector failed to note any of it in the report.
This oversight is now costing us over $7,000 to fix--an issue that absolutely could have influenced our decision to buy the home.
When I contacted Ally, they sent someone out to look, and from there it became a long, frustrating cycle of delays, miscommunication, and empty assurances. I was passed between multiple people--Mike, Lawson, Allen Warren, and finally Bobby McLemore. Each time I was told someone else would follow up. Weeks went by with no clear resolution.
Eventually, Bobby informed me that they would not be repairing the damage, insisted their inspector made no mistake, and offered only to refund my $500 inspection fee--but only if I signed a release agreement.
This agreement demanded that I:
Never post a negative review anywhere
Never make a critical comment on social media
Never speak negatively to any potential customer
Remove any existing reviews
And if I violated this even once, I would owe the company $10,000 for each "disparaging statement", plus attorney fees.
In other words, Ally Property Inspections tried to buy my silence. Instead of taking responsibility, they tried to intimidate me into signing away my right to warn other homeowners. This behavior is outrageous, unethical, and absolutely unacceptable from any company--especially one that deals with something as serious as home inspections.
Based on my experience, I cannot recommend Ally Property Inspections. The inspection missed a serious and obvious issue, the company refused to take responsibility, and their solution was to try to silence me in exchange for a refund. At this point, you're better off hiring a truly independent inspector--or doing the inspection yourself.
I trusted them, and that trust cost me thousands of dollars. I hope this review helps others avoid the same situation.
