A great shuttle service to the airport.We booked on line and received a prompt price and…read moreconfirmation. The van was in pristine condition and arrived at pick up 5 minutes early. The owner driver was polite,personable and engaging.The route taken was clever and missed all the traffic build ups.Can be highly recommended.We will be using this company to and from the airport when in Sydney.

I was searching online for reasonably priced transport from Circular Quay to the airport for a…read moregroup of friends when I spotted this company's catchy name and sleek-looking van. I arranged everything online and quickly got a personal note back from the owner (who turned out to be our driver) to confirm the pickup details. Nigel showed up at our arranged spot at our arranged time and proved to be more tour guide than shuttle service. After he packed our group and loads of luggage into his roomy van, he headed for the airport. pointing out interesting sites and landmarks along the way.When we mentioned that we had hours to kill at the airport before our international flight, he suggested taking a leisurely route through Sydney's interesting neighborhoods, and along the coast to well-known beaches and hidden coves. By the time we arrived at the airport, Nigel had given us a not-in-the-guidebooks (complimentary) sightseeing tour that convinced me I must visit Australia again. Auztranz will be my first choice for all transportation and sightseeing; hopefully Nigel will be available for a multi-day tour of New South Wales.

Grest service. I have found uber pre books to be unreliable so opted for Northside shuttle for…read moremyself and five year old son. Reliable service, prompt communication, friendly and professional. Thank you for a seamless transfer.

Excellent service. Driver Dave was very friendly. He called an hour before to let us know his exact…read morearrival time. Handled our baggage gently. Got us to the airport early despite rain and heavy traffic. I'll definitely use Northside Shuttle again if I return to Manly (Sydney suburb).

I like saving time. I like saving money. Until now, I had to make a decision on which was more…read moreimportant when getting to the airport from my flat, but never again. Living in North Bondi, my frugal heart skipped a beat when I learned that I could get to the airport by van for $20 (YES, TWENTY DOLLARS). Just to make things crystal clear, the bus+train route costs the same amount of money, but takes 1.5 hours. A taxi takes the same amount of time, but costs $65+. And this? Just call the mobile number, give them your address, and be outside 5 minutes before your scheduled pick up. Pay $20. Life = changed. A few things to note: they only leave once an hour. Cash only. They are always 5 minutes early. Sometimes there are a few pick-ups. The more people you have, the more money you save. All Eastern suburbs are serviced - some do cost a bit more. Just check out their website or give a call for a quote. Thank me later.

I booked a seat on the bus to catch a 10am flight. I was sent a confirmation letter that the ES…read moreShuttle bus would pick me up at 7.45am. I was on the footpath waiting. They did a no show. I rang to find out where they were and I was told that the bus had arrived at 6.45am to collect me. I was told they were unable to pick me up. I was not impressed.

Credit Card Scam - do not use!! I used their services only…read moreonce in July 2018, but they have deducted a second amount from my credit card in september 2018. They do not respond to my writings!

I found this to be an extremely easy way to get from the airport to the hotel I was staying in…read more Despite some problem beyond their control, the shuttle service did a great job of getting everyone to their destination quickly and efficiently. The van was packed with about 10 people and I was the 5th one to be dropped off and it happened in about 30 minutes. I received friendly customer service. This is a great option for those who don't want to deal with bus/train schedules or don't want to pay expensive cab rides.

Be careful with these people…read more Had a very bad experience with Sydney Airport Shuttle. I bought the ticket online then called a couple of days later to book the shuttle but they said that they would not honour the eticket (I had to print a copy which was impossible as i was travelling). I complained about it by phone and email and got a very sarcastic reply, no help whatsoever. I paid on Paypal and have now raised a dispute against them - Paypal are dealing with it as a very serious matter. Very poor customer service indeed from Sydney Airport Shuttle plus I discovered that the train is very much easier and quicker with the added bonus you don't have to deal with the sarcasm. Recommend to avoid like the plague - take the train instead.

I booked an airport Shuttle service and my wife was quoted over the phone $110.00. Upon completion…read moreof shuttle service the driver asked for $150 cash. I stated that we were quoted $110 and he argued the extra charges of child seats and early pick up time. I was unhappy with the unexpected additional charges, we came to an agreement of $130. He wrote the manual Credit card receipt for $134.00. To which I reluctantly signed. 2 weeks later I had a charge to my credit card of $148.74 from GM Cabs Mascot. I have requested Direct Airport Shuttle for a receipt for this transaction as there is a discrepancy in the receipt I signed and the actual charge. They then gave me the run around stating they have already sent it and they will send it again, yet not willing to clarify the spelling of the email address. After several days of contacting them, getting excuses they are now no longer answering my calls. I have notified my bank of the credit card discrepancy. I have also filed a complaint with the ACCC. Please avoid this company.