We enjoyed our stay at the New Sheridan Hotel overall. The location is fantastic--right in the…read moreheart of downtown Telluride and within walking distance of shops, restaurants, and the gondola. The hotel itself is charming, the room was very clean, and the staff was friendly and welcoming throughout our stay. The hotel is also pet friendly, which was a big plus for us traveling with our dog. The room was a little on the small side, but our biggest complaint was the lack of air conditioning. We understand it's a historic building, but the room did get warm. The hotel recommends opening the windows, but we were surprised they didn't have screens, so that wasn't an ideal solution. Parking is free, but there isn't a dedicated hotel parking lot. You'll need to park on a designated nearby block. The hotel does have a convenient unloading area in front, which made getting our luggage in and out much easier. One thing that was a little confusing when we arrived is that there are three separate entrances--one for the restaurant, one for the hotel, and one for the rooftop bar. We also found it a bit unusual that you walk through the restaurant to reach the hotel hostess/check-in area, but everyone was very friendly and happy to help. We also appreciated the complimentary coffee in the morning, which was a nice touch before heading out for the day. Overall, it's a charming historic hotel with an unbeatable location, friendly staff, and a pet-friendly atmosphere. If you don't mind the lack of air conditioning and a few quirks that come with an older building, it's a great place to stay in Telluride.

I can only speak for the service at the bar. I joined some friends there who were already seated. I…read morewent to the bar to get myself a drink and was ignored by the bartender for 20 minutes. He was busy but not that kind of busy. I had never been there before so no idea what the problem was. My guess is that I was wearing a shirt with my favorite out of state college football logo but who knows.

Great location for this timeshare / hotel to be in the middle of the village next to the gondola…read more Felt a little disoriented when I compared the reality to the brochure. The property is right next to other buildings. Friendly staff. Relatively small rooms. Great water pressure in the shower. Excellent quality linens and towels. Make sure to ask for a good room. A/C was rattling in mine. Moved to different room where a "pulsating" central HVAC system woke me up repeatedly. The building needs some soundproofing perhaps. Valet parking only.

Before thinking about booking somewhere else in Telluride, CO, read this. They have the nicest…read morestaff you could ever want, it's right next to the ski and snowboard rental place, and they have regular parties with wine, hot cocoa, and charcuterie boards. Not to mention the delicious cookies fresh out of the oven which are next to the door. Been staying here 4 years and I've never had a problem.

Came with my family to this super cute hotel for a long weekend in Telluride. The location is…read moreamazing because it's along the shuttle route but still an easy walk into the main drag of town and to the gondola to the resort side of town. The rooms were very spacious with good amenities like a coffee maker, kitchenette, and mini fridge. I recommend the mini steam room too in the gym if you have the time. Bonus that they had cookies every afternoon and lots of water, coffee, and tea in the lobby. Thank you to the great staff here and cannot wait to return.

Terrible experience with this Hotel last week. We booked after being told that they had secure…read moreparking which was necessary as we were traveling with a full SUV. When we arrived, we were told that the parking lot was full but we could park on the street if we could find a spot. With a no cancellation policy, we were forced to make do and find parking on the street. The following day, we discovered that a coffee table that my wife had set her travel bag on had left some kind of sticky material or leeching on the bottom of the expensive leather bag. We notified the manager and he agreed to have someone take a look at the coffee table. They acknowledged that there was a sticky substance on the table but blamed us for it leaking out of the bag despite, my wife completely emptying the bag to show that there was no evidence of leakage from inside the bag. At the end, they agreed to pay for cleaning of the bag up to $250 but no restitution for several hours of wasted time and still insisted it was our fault. I have never experienced this type of rude behavior from a supposed luxury accommodation. I highly suggest anyone interested in paying an exorbitant price for a room to consider other options besides this one.

Had an absolutely wonderful stay at Camels Garden recently. The location literally CANNOT BE BEAT!…read moreRight at the base of the gondola is so prime. Also their underground parking lot makes getting from the car to your room a breeze. The room was massive and as was the bathroom. My favorite part though was the balcony. So delightful to sit out there and be right at the base of the mountain. The continental breakfast had super fresh fruit, yogurt parfaits and homemade cinnamon rolls. Would be spending $30+ per person for breakfast anywhere else so it's a winner. I can't wait to be back and try one of their condos with some friends :)

We had an excellent stay at the Camel's Garden Hotel…read more While it is an older hotel, you can't beat the location. It is located right next to the gondola. It does appear they may have renovated the downstairs common area. There is plenty of lounge seating, a fireplace and light oks like you can host a small gathering. We walked in and the front desk clerk who worked Wednesday was very friendly and even walked the luggage cart down to the garage for us. There is an underground garage that has shared space with the hotel condos. But it is $20 a day to park. I'm not sure if there is an alternative space outside to park overnight. The king room was very spacious and has a fireplace. Our friends stayed in the queen size room which was much smaller and no fireplace. There is plenty of seating in the room and has a large bathroom, wardrobe closet, 2 dressers and dining table. There is a large tv but unfortunately the WiFi is a bit sketchy so we could watch much tv. We even had a small balcony. The bed was very comfortable. Pillows not so much. Plenty of linens. There is a ski valet which is open from 8:30am to 4:30pm which is so nice to have available. We came down the hill late one afternoon and left our equipment outside the valet room. They were safe and sound inside the valet the next day. We had the nicest ski valets taking care of us, Jake and Miller. The hotel provides a free continental breakfast from 7:30am to 9:30am. Bagels & salmon, toast, fruit, yogurt, juice and coffee. The breakfast staff were very friendly. There is a nice pool and jacuzzi with views. A bar/restaurant is attached to the hotel which is convenient. Clearly a locals favorite. We will definitely stay here again on our next visit to Telluride.

I visited here in March 2025. The location alone could earn this hotel five stars. It's a true…read moreski-in/ski-out property with excellent ski valet service. The room was just okay -- not particularly fancy. Before the trip, I called the concierge multiple times to ask about ski rentals but was never able to reach anyone. I even left a voicemail and sent a message through their website, but they never got back to me, which was quite disappointing.

I stayed at the Madeline Hotel & Residences for five days...and it was absolutely amazing...The…read moreservice was top-notch...from valet and parking to housekeeping...everyone was incredibly kind and attentive...Our room was stunning...and since I was struggling a bit with the altitude...the oxygen-infused feature was a lifesaver. The resort itself is outstanding...with great shops...restaurants...and live bands that made every evening enjoyable...I also loved the free gondola rides into the town of Telluride...such a unique and scenic experience...The entire area is breathtaking...surrounded by beautiful million-dollar log cabins and the unforgettable sight of dozens of elk grazing in the fields. I can only imagine how magical this place must be in the winter...It is a little pricey...but the experience is worth every penny...Highly recommended!!!

Beautiful place to stay Great service , love the little…read moretown and atmosphere Love all the views and mountains are amazing

It was a good experience, even though we did not purchase anything the store was full of a lot of…read morebeautiful items. The lady that greeted us was very welcoming.

Tough one. We've been coming here for years (7 times now? 8?) and love the location. For the most…read morepart we love the service. We generally love the amenities (though we miss the lip balm that used to greet us). The WiFi is now flawless. We have only stayed in rooms 35 and 37 (better views out of 35 but we liked the quiet of the larger 37 this trip). Rooms have been mostly refurbished (our rooms fridge looked battered but worked great; yes, they have robes) and are generally very clean but on this trip we experienced an issue (discussed below). Not in love with the pricing, which has only gotten higher. Hey, I guess if you can get away with it, go for it. Not at all in love with the money-grab of the parking situation. When we started coming, it was $10/day. Now it's $35. Not in love with the dog-friendly nature of the place (I'm allergic). Supposedly (according to the website and front desk staff) the third floor is off-limits to pets, which should make it a place I can sleep without problems. Well, this time we found the carpet of our third floor suite of rooms was heavily coated with long, white dog hair. I took a Benadryl and mentioned it when we headed down to breakfast the next day and the (thoroughly wonderful) woman staffing the front desk was clearly alarmed and _immediately_ had Housekeeping go vacuum and clean the room; they did a good job which got most (not all) of the hair, so I didn't mention it again. (I do love the responsiveness of the staff, and generally the cleanliness of the room - it's just a problem when there are dogs shedding on carpet). The included breakfast buffet is not what it was: less selection with no more cold meats and cheeses, but still pastries, yogurt, a warm egg dish and warm meats, toasts and hard boiled eggs. Great service by staff in the breakfast room (which moonlights as Cosmopolitan restaurant). Good coffee. So. The unexpected and not entirely removed dog hair - not good. The service was great and generally really welcoming and friendly. Rooms are nice. The location is fantastic. Breakfast is nice, but no longer cartwheel-inspiring. Pricing is high - but look where you are. However, parking is - no other way to say it - a ripoff and kind of an insult. Overall, I guess it's a 4 out of 5 . . . but it's sure not the hip-hip-hooray five stars that I always gave it before I delete my last Yelp account.

My wife and I were in town for a few days of skiing and stayed at the Hotel Columbia. It was our…read morefirst time there. We chose it because it is right across the street from a lift and the gondola and has suites with large outdoor decks and hot tubs. Our experience could not have been better. Every single employee we interacted with, from the front desk to the restaurant to the cleaning and maintenance staff were friendly and professional. Our room (25 & 26) was large and exactly as advertised. They combined two rooms to make a really nice suite, with a fireplace in the living room. The deck was spacious and looked out over the area by the lift and gondola. The view was so-so as there are buildings on every side, but it worked well for us. We enjoyed the hot tub each evening. It was very clean and held a steady 103 while we were using it, despite the outside temperature being in the low teens. Their ski locker room is clean and well organized, with a separate entrance/exit that let's you avoid walking through the lobby in your gear. The complementary breakfast each morning was fairly basic, but was more than enough to get us going for the day. The waitstaff kept the coffee flowing, which we really appreciated. We had a small mechanical problem with our room when we arrived, and they handled it immediately. The room price is what you should expect for a large suite in a boutique hotel in a ski town that is literally steps from the lifts and gondola. Although pricey, I believe if offered great value for what we got from the experience. Highly recommend.

This place was incredible! The staff the accommodations everything was above and beyond what we…read moreexcepted. We arrived and we're upgraded to penthouse and it was perfect for the six of us. Four adults and two children . There was a basket with local ground coffee and breakfast so we would not have to leave if we wanted to have something first thing in the morning. We had scheduled in room massages in am which they had setup and they were one of the best we all have had and agreed on that and they setup a trip to bridal falls for us in afternoon. I would stay and recommend Lumiere to anyone go to Telluride!

Lumiere is the only place we will stay in Telluride. We have stayed at the other resorts in…read moreMountain Village and they are good in the summer but a hike with ski boots on in the winter. They also lack the personal attention we get at Lumiere. The location is perfect, one of the only truly ski-in ski-out condos in Mountain Village. The staff is lovely, the included breakfast is outstanding. The Dutton granola is addictive. I highly recommend.

This place is unbelievable. If you are gonna stay in Telluride then you should try and book this…read moregem. Heart of Telluride is right in the middle of Colorado Ave. walking distance to everything. Shopping? It's all around. Food? Everything is right there. Grocery? liquor? Right here. Gondola and ski lifts? Quick 2 block walk. If you ski, they also provide lockers right at the base of the mountain. And if you like to partake in the 420 action, they have it. This place is three stories with a condo at the bottom that can be separate or can be rented along with the top 2 floors if you have a lot of folks. We rented the entire place so that means 2 kitchens, 2 washer dryers, 2 living areas, etc. The downtsfairs condo itself is gorgeous and would be awesome if you just have 2 people. King bed, steam shower, living area, fully appointed kitchen. Come up the stairs to the second floor where you find a huge master bedroom with king bed, huge master bath with steam shower and a stand alone tub. There is a washer dryer on this floor. Another bedroom has king bed, full bath, and entrance to the back itself in case you want to sneak in late. Another bedroom also without a bathroom inside but there's one across the hall. Did I mention that bathrooms have robes and slippers? And that the floors are heated? And that the bedrooms have fireplaces? It's truueeee! Then we have the top floor with an awesome kitchen with top of the line appliances and everything you need. And a nice sized living/ dining area along with a bar too. The patio outside is a superstar! Lots of furniture. Hot tub!! Grill!! Views or the mountain and town. The guy that met us and showed us the House was a wealth of info. And we were greeted with a gift basket in the upstairs and downstairs kitchens with wine, bread, a box full of chocolate treats, cheese, coffee, etc. Basically, you feel like the queen (or king) of the mountain if you stay at Heart of Telluride. This is the only way to do it!!

We took the tour to Imogene Pass. Matthew was our driver and guide and he was awesome! Very good…read moreoff road driver and his knowledge of the history in the area was great. I would do it again.

Nice hotel near the gondolas in Telluride. Loved that we can walk to the gondola from the hotel…read more Room was nice, had a small kitchen and table. Balcony had nice views of the alpine trees and mountains. The walls were thin and I can hear the people laughing in the room next to us so I took off one star

This place only does valet, lost our key to the rental and the rental car. Missed our flight which…read morecost us even more. Insanely ridiculous for the price you pay for parking through forced valet. On top of everything they have no ac only heat and it gets extremely hot during summer. Food is terrible. All around terrible experience through my 5 days, truly would give them 0 stars if I could