After dealing with kitchen damage, I realized the actual repair part was only half the battle. The…read moreinsurance side of everything was honestly more overwhelming than the damage itself. Every phone call felt like I was speaking a different language and I had no idea what was actually covered versus what I was being told. Finding NYTDR completely changed that experience for me. What I appreciated most was that they approached the situation like people who actually understand how stressful it is to have your home disrupted, not just like another construction job. They caught things in the kitchen that I would've never thought to document for the claim and explained the process in a way that actually made sense. There were multiple moments where I probably would've accepted less from insurance if they hadn't stepped in. The kitchen now looks better than it did before the damage happened, but honestly the biggest value was having people who knew how to navigate both the restoration side and the insurance side at the same time. That combination is rare. Most companies either know construction or know claims. NYTDR seemed to understand both equally well, which made the entire process way smoother than I expected.

Top notch company. Had multiple positive experiences with them. Communications were excellent and…read morewould recommend them to anyone in search of their service.

We had a water leak from our upstairs bathroom, into our newly remodeled kitchen and down into the…read morebasement. Three floors of our home sustained significant and notable water damage. I was given Mike Butler's (at Rubin and Rosen), contact information from the contractor who remodeled our kitchen, and Mike was at my home within 1.5 hours of my initial contact. He met the insurance agent at our home and immediately led the entire process for us, including ensuring the proper abatement was completed by the restoration company Total Restoration Industries(excellent as well), and negotiating a fair and equitable claim with the insurance company. When the insurance company wanted to re-inspect the property prior to final adjudication of the claim, Mike made himself available and was in our home alongside the insurance representative, answering any questions that came up. Again, Mike led this entire process to perfection. Bottom line, Mike is the consummate professional, knows what he is doing, and it is clear he knows how to partner with the insurance company to ensure a fair resolution to our claim. The end result will ensure that we are able to repair the damage to the home from the leak, without worry. Highly recommend if your home or office has sustained damage, that you give Rubin and Rosen a call. EXCEPTIONAL service. Thank you Mike Butler for all that you did for us.

My husband and I feel so fortunate to have worked with David Poggioli at Rubin and Rosen. I will…read moretry to keep the review concise - but this experience has taught me the value of reaching out and trusting a public adjuster when dealing with a substantial insurance claim. Our 2 family in Park Slope suffered substantial water damage after freezing temperatures caused an uninsulated water pipe along an external wall to freeze and burst. We documented the damage with videos and photos and various receipts. Our insurance company first tried to dissuade me from filing the claim. They later did make an offer after inspections etc. However, after consulting with David we trusted him to manage the communications and negotiations. I sent him all my photos and receipts and was able to limit the time, worry, stress and interaction with our insurance company. And we ended up with approximately triple the amount that they initially offered us. The fee that we paid Rubin & Rosen was money well spent. Also, the renovation work took much longer than expected. We had a delay of 7 months waiting for DOB approval for the work in our home. The water damage led us to discover the home's wooden beam foundation needed to be removed and replaced with poured concrete foundation, etc. The insurance claim is usually paid out and liquidated within a 12 month period but with the DOB permit delay, the delay in construction because of stop work orders during Covid 19 in NY in 2020, and issues during construction, it took us over 12 months. David helped us throughout! He made sure we were able to claim the full amount. Also, his calm and rational approach to the property damage and managing the insurance claim turned a nightmare into something manageable. I had also received help and support from his colleague Beth -- I highly recommend their firm and these specific professionals!

Accela Public Adjusters seemed pleasant, respectful but are mediocre mediator adjusters who say…read morethey assist with property damage claims, including creating detailed damage estimates - especially if your insurance is good, they claim to manage contents inventories, as well as negotiating with insurance companies - to get every copper penny they can get - no doubt. Don't be swayed by them, who talk a good game because the dollars are pocketed to their advantage. I'm not a complainer but how many times do you have to state issues/concerns especially when everything was so blatant and spoken of at least once. It should've been recorded and corrected without further discussions, however not in my case, so I was aggravated that issues were not taken care of in a manner which I felt comfortable with by Accela Public Adjuster. Look, I get it that they (contractors etc.) all work together to get paid. No way ever would I recommend Accela Pubic Adjusting to anyone who may be in a situation where they really need help.

Accela Adjusting is a great company! Noel Olmo was a great person to work with, he went out of his…read moreway to make sure that everything went smoothly and quickly! I recommend him and his company if you ever need a public adjuster you will not regret it.

5 star consultation!!!…read more Direct. Highly knowledgeable. Articulates complex information in a way that is understandable for someone with little/no insurance claims experience. Organize yourself. State high level the facts of what happened. Then just listen and answer questions. Keep listening and take notes if this is all new to you (it was for me). I was able to ask questions and learned a lot more, which helped me make a decision the following day on how to move forward.

We were so devastated when our restaurant burned down last year and we find it hard to understand…read morewhat losses our insurance company will pay. However, one of our customers, referred us to a public adjuster, Brian Evans, of Eastern Public Property claim and Risk Management. Brian walked us through our policy and explained to us in details what is covered and how to approach the insurance company. We discovered that we were under insured and to rebuild our restaurant, we need double what our policy would pay out. Fortunately, with Brian's help, we managed to squeeze an additional 50% more from insurance; which reduces the amount by thousands of dollars to rebuild! Brian also offered to help analyze the insurance coverage for our other stores so we will not be caught under insured again - for Free. What great service!! We will use Brian and Eastern Public if something unfortunate happened to us again and we whole heartedly will recommend this company.

They say you meet good people at bad times…read more That's when I met Greg, my entire home flooded thru 2 floors because of a faulty washing machine while we were not home for 6 hours.. I never went thru anything like this before where I had to file a insurance claim. I called a friend who I know that went thru a similar situation and he referred me to Greg. From the phone call he was ringing my doorbell 1 hour later. 8 hours after that I had a cleanup crew From there he did the claim and within a few weeks my house was already back to normal. He was on top of the insurance company with rules and laws I never even heard of.. I can't thank him enough Outstanding service from first phone to thru rehab of both the floors of my house Thank you Greg

Working with Greg was an outstanding experience. His professionalism, attention to detail, and…read moreconsistent communication provided reassurance throughout the entire process. He demonstrated exceptional knowledge and commitment, ensuring that every step was handled with care and precision. He made sure to battle with the insurance company to get me all I deserved and then some. I would confidently recommend Greg Walsh to anyone seeking a public adjuster, as his dedication and expertise surpassed expectation .

Susan was absolutely wonderful to work with! We had our Feng Shui consultation with Susan over Zoom…read moreand were genuinely thrilled with the experience. We learned so much about our home and how the energy and placement of things can influence different areas of our lives. What has been especially exciting is seeing some positive movement already. My husband has started seeing potential new job opportunities, and we're really feeling the benefits of the changes Susan recommended. Thank you so much Susan!

I highly recommend Susan Chan. Besides her knowledge of Feng Shui, she is honest, she invests the…read moretime to offer the best advice, she is responsive, she welcomed follow up questions, and she took the time to explain why she made her choices. My needs were not for the interior of my home. Instead, it was to seek help choosing a burial site for my wife. She was open with me about this as being something she did not specialize in, but that the main principles of Feng Shui would still apply to this discipline. I was on a tight deadline, given the burial date, and she made time in her busy schedule to meet my needs. She was able to work from videos I made of the choices the cemetery offered, and began studying them right away. She discerned much from what I sent, but if there was something she was uncertain about she asked, rather than just assuming. And then when we had the consultation over the choices she picked the best one, which was not the one I expected. I greatly appreciated that she explained the pros and cons of each one, and why she made the recommendation. I went back to visit there and it led to follow up questions, and she was very responsive at answering them fully for me. She made me feel comfortable the entire time; she's a genuinely nice and caring person. I can't recommend her more highly.

A fire broke out on my building confined to the 3F but causing extensive smoke and soot damage,…read morethank the gods my smoke alarms worked and no one was hurt! The first immediate call was from my 1st f tenants screaming at me. I live long distance. The second call, within the hour was from Chris Persky who was on the pavement talking to my tenants and calming them down: he explained to me who he was and what he could do for me. I had no idea what an adjuster did, I somehow trusted him over the phone mostly because of how he was dealing w. the tenants in real time there. On the 3rd day after he began working for me, I signed a contract with him. I am truly glad he was there, I feel very lucky he was! The ensuing ordeal to bring my place back to livable condition (3 apartments +store) took about a year and a half. The insurance company was horrid but Chris stuck with it every step of the way to get my max. I am going to outline here the entire process for the benefit of anyone who might end up having a fire like mine, steep learning curve and how could a single building owner like me know all these things? it's my only property and at the time I was living long distance. My 1st F tenants were always extremely difficult, asking for give backs and improvements, mean and nasty, abusive to workers I sent it. Nightmare! Their floor, was untouched by the fire but from the get go, I could see their brains working on trying to get the most $ they could from me and making trouble which they did big time. For them, I would need a lawyer and 8 months loss of rent and misery to evict them. Chris, bless his soul, "got them" from the word go, was a perfect gentlemen with them, explaining what their rights were and giving them help and advice. They tried their hardest extort things from us. Chris became my emotional support during my dealings while they tried every devious trick in the book to make things hard for me: I had sympathy for them, but they wore it totally out! Chris had the place cleaned for them top to bottom but they complained it was not a good job and so we had it cleaned again, yet they were difficult allowing access. Red Cross dealt with anyone with housing issues; my 2F tenant had apartment insurance and therefore got housing. They had to leave all the personal effects which were under lock down in my place. Chris helped them with all their concerns and I felt so relieved to have him do this. He dealt with ALL their concerns. These tenant issues alone? were worth his fee. Chris called in a demo company. This was a bit confusing for me, I somehow thought that this group was sent by the insurance company to keep the cost down. That was not the case: it was a company known to Chris that then, I hired to do the work. The only bad thing about this company was that they should have tested for asbestos because it later showed up in the hallway plaster but they got the job within 2 weeks. My 1f tenants decided they did not want to re-occupy the space which they had put major $ into (store and apartment combo) and sought to cause chaos with me, lobbing 5 different Violations against me, some absurd (mailbox not attached to wall). They were also very very nasty to me and to Chris but he never "cracked" and always reported to me the dialogues he had with them. Then, asbestos was found in the hallway: this is something no building owner wants to hear; this set back my renovation by about 3 months. The city steps in and drives the process. Chris got the insurance company to pay out money for the remediation; did not fully cover it btw, but honestly? I did not expect I would get anything for that. (PS Big Apple remediation were fantastic! see my review of them) During this entire process, Chris was ALWAYS responsive! most often answering me within minutes. I can't tell you how important this was to me and kept me calm and like there was really someone there to help. There was some tension over the fact that the insurance company wanted only to pay to "put things back as they were" and not, for instance, pay for updating the electrical which may have been damaged by the fire. They wanted me to simply "clean" the soot, prime and repaint. I ended up doing substantial upgrades to the space that made it safer. Chris understood this and we worked to get my max payout. The other thing was that the process dragged on forever for many reasons, Seneca Insurance (don't use them!) was the worst on getting me my money and this DELAYED my renovation by months and months! my contractor of course would not work without money so I lost more months of rent that was necessary. Chris did get me the max of rental loss which if I had fully understood my insurance company is not a full payout but a % on the total. (make sure you understand this part of your insurance policy). In closing? Chris and Anton where GREAT available 24/7 as stated by others and that was truly amazing! You would be lucky to have Chris on your job.

I am not writing about the experience I had had with Anton as a whole. My complaint is with the…read morePublic Adjuster Larry M. As an adjuster he gets you the money from the insurance company that will cover your losses. But as a person of relaying information to you from the insurance company, he is a disaster . Had a fit in the Kitchen in Jan. 1021. Has a lot of smoke damage in which most of the contents of the house were emptied into a pod in the driveway. The pod needed a permit in which it was Larry's job as a Public Adjuster to advise the home owner to apply for a permit with the town. Larry M. did not do this. Blamed everyone for not acquiring the permit. Subsaquintly I was issued a summons on the pod which I fortunately had dismissed. The real resulting problem came right after this. I had to start repairing and replacing damaged items from the fire. With most of my belongings in the pod, it would have been a simple task. Had to replace carpeting with hard wood floors and to paint the entire house. The Insurance company adjuster told Larry M. that, because there were no permits issued on the pod, that the contents either had to be removed and placed into storage, or removed and placed into two rooms of my house. That is not how this wend down. I was told by Larry M. I had to get permits for the work to be completed on the house, which is a big lie, because there was no structural damage, and no plumbing or electrical work. Larry M. also stated to me that the contents had to be placed back into the house. I had no choice with the information relayed to me by Larry M. but to put the contents back into the 2 rooms. NEVER let Larry M. relay information to you. Get it directly from the horses mouth. This cost me months in which I could not start repairs. Now the contents has to be taken out by a contracted mover and placed into storage. The insurance company knows the truth as to what transpired and is paying for the removal and storage while the repairs are being done. Pictures of wall to wall boxes and furniture should be visible. I DO NOT recommend Larry M. to anyone attempting to hire a public adjuster from Anton Adjusting.

We had a fire at a neighboring store which caused extensive damage to our store and products. Its…read morea very tough time and unfortunately there are a lot of companies who send out their "adjusters" to "help" you out. They have their badges and IDs around their neck to seem official and immediately ask for your info, as you are watching the FDNY break down your store front.. NY Adjustment, is quite different. Very professional, and they treat you with respect. After speaking with Louis, their onsite agent, Anthony came onsite to discuss our claim. They brought in the right companies to evaluate the damage and we were able to receive full asking from my Insurance Company. It was dragging along, and Anthony knew the right way to proceed to finish the claim. They have been in business long enough to know the network and fellow colleagues in the business. Acting and dressing professional goes along way too.. Highly recommended, i do not regret a thing.

We contacted NY Adjustment Bureau and worked with Anthony S. Luparello, SPPA the day after we had a…read morefire in our house. They came on a Sunday to assess the damage and by Monday, the team of inspectors and Insurance Representatives were at the house. It was very impressive to see how fast the wheels were turning to repair our home. Anthony took care of everything, he dealt with the insurance company and ensured that my husband and I had temporary housing. He retained the contractors, cleaners, Tech Company, movers etc. and was responsible for the entire restoration. The contractors, which Anthony hired, were very professional and they completed the project, working in unison with the insurance company. Soon after we moved back into our house, we had a flood in the basement. Once again, Anthony took charge of the situation and the restoration was completed with alacrity. We are very happy to be back in our beautiful home and we highly recommend Anthony Luparello, for his expertise and care.

Amazed, truly, at the prompt and easy resolution to my 2 claims. One was for ruined luggage that i…read moreno longer had the original receipt for but I was able to find it online still for sale. They reimbursed me for the current price! Other claim, same trip, was for gopro camera that stopped working 2nd day of a snorkeling trip. Had the original receipt for that b/c I had purhased it for this trip. Again, full payment promptly made. I've had Generali policies for a few trips, but this was the first time I needed to make a claim. I was dreading a drawn out process, so was completely surprised by the ease of it all. I'd checked reviews on sites other than Yelp prior to buying each policy, and generally those reviews were favorable.

I hope to never do business with Generali ever again, their company should be absolutely ashamed of…read moreitself and its denial policies. A family dog dying of heart failure over three days followed by emergency euthanasia, should absolutely be a covered event (the fact you only consider a service animal death a covered event is absur). Generali's greedy, ethic-less business model knows no bounds. We ended up not being able to take our first wedding anniversary trip and lost $1300 thanks to their insurance denial policies, all on top of unexpectedly losing our 12 year-old dog. I will be sure to warn everyone I know to never take out their coverage because it's an absolute scam. By the way, Generali's 44-page document of got-ya clauses for reasons to denial was a nice touch as we went to submit a claim. Airbnb really needs to find a better insurance company to align their business with for coverage. Wishing the Generali company and their greedy executives and lawyers the very worst, it's just unfortunate I can't give zero stars.