Awesome drive up, stay in car oil change. Over the top service, knowledge, and courtesy! I'm blown…read moreaway that I didn't go here many years ago. These guys are great! Felt like I was in a race car stopping for a pit stop!

Was in Albuquerque when the car said it needed an oil change. Pretty adamant it was. So we searched…read moreYelp for the nearest Valvoline. We go to Valvoline at home. Quick and efficient even without an appointment. Never even got out of my car. Just needed the oil change but they offer other fluid changes, windshield wiper replacement and air filter change. The synthetic oil is more expensive than standard oil but apparently it is recommended for newer cars and does last longer. A quick stop on vacation that didn't disrupt our plans. Good job!

I love this place!! The service is always 5 star. You are greeted with a cold water, impeccable…read morecustomer service both professional and super friendly! The manager is always so kind, as well as genuinely cares for all his customers, every time I go he always wants to get to know you and make sure you are having a better day then when you drove up. The oil change is done by at least 3 people shouting safety protocols and making sure everything they do is inspected by you before and after the service. The cool thing is they also show you the air filters and recommend but never push you into buying one. We all know how cheap some are and the profit margins but they also try to get you discounts so that you leave like you aren't getting scammed. This is now my 3rd oil change and I will continue too go back every time! Thanks guys, I will see you the next time!

Faster than I could have imagined. Excellent value and a great recommendation to flash my coolant…read moresystem. He offered me a deal to good to pass up and my car thanks them for it.

Very friendly staff. Came here for an oil change and they did an amazing job. Service was fast, and…read morethere are no lights or problems with my car after service.

Cody was able to get my car in relatively quickly. They had my car in the bay within 5 minutes of…read moreme arriving. The new brake pads took less than an hour, and were reasonably priced.

Amazing and quick service! My vehicle needed an alternator, we purchased the part from Autozone and…read morethey did the rest. Valerie at the front desk and the rest of the staff were so helpful and treated us like family! I will definitely be taking my vehicles there from now on. They had my vehicle within the next business day and I hardly had to wait! That's what I call service! Thank you Old Town Tire & Automotive! #supportlocal

Came back to update my review after having a nearly identical set of circumstances with totally…read moredifferent outcome. Went into a different shop when check engine came on - now at the end of our cross country trip I'm in CO - asked if the shop could quickly check the code for me. The mechanic kind of begrudgingly did, but he did it quickly and then honestly told me what the issue was, reset the code and sent me on my way. $0 dollars. Old town automotive should be avoided at all costs. Not trustworthy. I asked them if they could quickly check the code. She told me how much a full diagnostic was ($200) I should have left then. After the "full diagnostic" When I asked if they would charge me a "partial diagnostic" she said no. I asked for the Yelp check in discount $10 or $20 maybe? no. AAA discount ? No. After asking if the was anything she could do to help me out she finally caved and gave me the aaa discount because she "doesn't even subscribe to Yelp and can't understand them on the phone half the time." I don't know if it's worth noting... THE ONLY REASON I WAS THERE WAS BECAUSE OF YELP, It was 10 or $20 discount and they were already ripping me off... I regret letting my anxiety get the better of me at the start of the trip. This situation was easily avoidable. I should have just left. Still waiting for that full diagnosis btw. Boo this garage.

I've been coming to this Firestone for many years. Yesterday I had an appointment for a tire…read morerepair. They got me in right away, and I was out within 2 hours. It took longer because I needed a new tire and the one I needed was at a different location. A Firestone driver brought the tire so we had to wait. No problem. They were able to use my tire warranty to get a discount for the new tire. The customer waiting area does need to be updated. Chairs are kind of grungy.

I'm here to visit my Mom. And when I visit, I try to take care of whatever needs to be taken care…read moreof. One is a new headlight. She had been driving around with only one headlight for months. She relayed Firestone had quoted her a $500 estimate to replace her headlight. WTF?! I called around and found cheaper estimates. I also thought of simply purchasing the bulb and having my brother put it in, but I know that can be complicated (some headlights are very involved). Long story short, she wanted to go back to Firestone (Ugh!) after they quoted her a lower price. We get there, and the mechanic explains that it is indeed $600 (increased since her last estimate) due to the type of bulb that is being replaced. Again, I would rather go elsewhere, etc., but my time here is limited, and I want to get it done. So, just do it. They had to order the bulb we now know we needed. It was explained that it would arrive to the shop in 20 minutes. I have to say, I was pretty impressed with the manager's expertise (I believe he was the manager) who came out to the waiting room a few times to explain some issues to the customers. He seemed concerned, thoughtful, and professional. While we waited, several customers arrived and waited....... and waited....... and waited to be addressed. It got to the point that I would advise them to knock on the window to get the attention of the mechanics. Perhaps they were short staffed. The manager left at some point, and I saw only 2 employees (maybe they were on break). This was at about an hour into our wait. At 2 hours into our wait (it's a headlight, c'mon now), I started walking back to the garage to see what was going on. I saw Dominick (sp) working on it, so I assumed it wouldn't be long. But hey, I have nowhere to be. Both Mom & I used the bathroom. When I went it I saw, it left much to be desired. Yes, it's a tire shop, but that should be on the list of things to check. Now it's 3 hours into our wait. FOR A HEADLIGHT REPLACEMENT. What gives?! I will say that Dominic (when he would see me at the window watching their work) would come and explain the progress, always ending with...... and then you'll be done, but still waiting. Finally, almost 3.5 hours in we paid $600 for a new headlight. Waiting 3.5 hours to have Mom's headlight replaced - Aggravating, but time for us to talk. Replacing Mom's headlight after she's been driving around one-eyed, because she couldn't afford it - PRICELESS. She always brings her car here for service. If I lived here I'd find a real mechanic to service her car; perhaps use after-market headlights, etc. But, she's gonna do what she's comfortable with, so...... Firestone it is.

Good customer service the work was done correctly my repair was about8 months ago…read more I was given a discount because the part didn't arrive in time so very satisfied.

DONT BRING YOUR CAR HERE! They had my car for months after I said hey think it's the push button…read more...they replaced everything but the push button untill months later did they replace the push button... then left electrical devices hanging out !!! And they never called I had to call them to get an update where they just put me on hold until I hung up multiple times .....terrible service

Excellent. Chase and crew were awesome and attentive. They wrnt above and beyond. Great start to…read morea road trip.

*CONSUMER BEWARE!! The workers were wonderful. However, the 1 star is against shady consumer…read morepractices. I went back to have another $100+ oil change completed 7,000 miles early because they printed me off a sticker that said I needed an oil change in 3,000 miles. I realized the mistake and contacted customer service. They said their machine defaults to 3,000 miles and you have to ASK for it to be changed. This is very misleading for the consumer.

Left air filter in screw for two day my surgery running like a tractor took back and the look under…read morehood never attached back

Update my brakes are still squeaking TO THIS DAY. This place sucks! Never again will I go hereread more

Sam has an incredible background in BMW service. He's very knowledgeable, competent, and honest…read more I had taken my X3 to the dealer and two other shops that specialize in BMWs. Sam is the only one that got the diagnosis correct. Then he suggested ways to save money on the repair. I am so happy to have found German Precision!

This is my second review, and I feel like it's necessary because of how amazing Sam is at German…read morePrecision. Sam communicates effectively, is an expert in his field, and is truly out to help people, not just turn a profit. If you, or anyone you know, has a German vehicle, there's no place in New Mexico better than Sam and German Precision.