Uneven work and zero attempt to make it right. Have no idea how this location is staying open at…read morethe Independence Mall in ILM. Will never go back. Ever. Too embarrassed to post a picture.

I had a horrible experience, first time I went was great stephany helped me out did beyond great. I…read morecome and their in their doing nothing and I had asked for clean up around my eyebrows, the lady goes and literally reshaped my eye brows so thin, they look like the old lady eyebrows with the shape of the u with the rounded front. I told her I didn't like it and she gets mad. Still asked for a tip. If you go their beware because they also don't speak English so it's hard to comunícate and they do the opposite of what you ask. Won't let me put zero starts .

Have been trying to get in to see Rae since COVID (my schedule is all over the place, but she is…read moresuper accommodating). Finally got in to see her for a few services, and couldn't be happier. The location is convenient. The atmosphere is welcoming and comfortable. Rae takes time to explain services and helps make the right decision / choices for YOU! Prices are super reasonable. Look forward to my monthly visit!!!

Make sure you thoroughly read their cancellation policy. Horrible customer service. As a new…read morecustomer and new resident in the Myrtle Beach area I was trying to find someone to fill in my existing lashes before my birthday on Monday. I called and spoke with Rae who told me she is the only one at the salon and that she would work with me to do my fill. She told me to book for an hour and a half fill because she wanted time to "talk" about what to do with my lashes but she would only charge me for an hour fill. I was already worried about that because of the pricing difference but I booked it as directed. Then I had visitors who were staying with me that ended up having to leave later on Saturday than originally planned so I tried to cancel my appointment via Facebook when we found out Friday evening for an appointment Saturday at 10. I understand that I cancelled within 24 hours and that you should charge a fee of maybe $25-$30 for the inconvenience but to charge me $100 dollars is RIDICULOUS! I mean at least allow people to use it towards rescheduling an appointment!!! So if I did even want to reschedule I would've had to pay $200 to get a FILL! Also on the phone she basically told me I wasted her time because now she would have a gap in her schedule and wouldn't be able to fill it. I told her I'm sure she could probably contact her clients and they would be willing to come in early or to contact someone who was looking to get an appointment today. She scoffed at me. I ended up hanging up on her because I was just so frustrated. Honestly don't expect good customer service here, she is completely unwilling to work with customers and just keeps telling you that's the company policy. I've worked in customer service for years and can tell you that to just blow off a customer or potential customer with "company policy" when it's already a small business is not the way to build up your reputation.

Omg! Went here while I was visiting Fayetteville and I was so pleased with everything. Very simple…read moresalon, clean and tech savvy! You sign in on the iPad and get emailed receipts etc... They also send reminder text messages for future threading services. I'm so mad that I live in Maryland because I have yet to find an esthetician that can do my eyebrows as good as Riya did them! She was great!!! She didn't thin them down like most people do. They looked so good that I didn't even need to fill them in! Love, love, love!!! Rita, maybe you should start teaching other "threaders" how to do it! Next time I'm visiting down south, I will surely stop by for your services again! Thank you for making me look beautiful!

Prompt and professional when I arrived to get my eyebrows threaded. They make you feel welcome…read more I'm always very satisfied when I leave!

If I had to describe Pure Indulgence in one word, it would be "AWESOME". My husband and I were on…read morevacation and decided to have joint massages. The services were fantastic, professional, and very, very relaxing. Silke and Angela are the "best". I have had massages in the past but this was my husband's first time. He originally only wanted 60 minutes, but I opted for the 90-minute Therapeutic massage. After the 60-minutes were up, he enjoyed it so much that he opted to extend the massage to the 90-minutes too. Initially I wanted to make sure that we could arrange massages prior to our visit. I completed the online "contact us" screen and also sent an email which were unanswered. I then called and was able to find out that you need to make appointment at least 1 week in advance Best way to make appointments is by calling. Would definitely recommend massage or any of their other services.

Paid $55 for a lash lift for it to barely make a difference. And the tiny lift it gave my lashes…read morewas gone within 5 days. $55 for zero difference in my lashes.

Most of the women are polite or friendly. Easy in, quick out, but looking better than I walked in…read morelol!

I love going to the Hope Mills location. Donna is the BEST. She is very patient with me, I'm…read moretotally picky. I tell her how I want my brows, and it's achieved. I enjoy my time at the Hope Millls location with her. Donna is quick. We have great conversations and she provides superior customer service. I recommend her services to anyone.

hat in the store for everyone to see saying "make Gaza flat again". Services are like any other in…read moreMiami anyways, go somewhere else that actually cares about people.

Called and no answer. No answering machine nothing! Decided to take a drive to the mall…read moreTo see if maybe they were busy but the place was emptied out completely, no sign saying if they will be back nothing!! Shut down completely while Yelp and google said open!! Moved here from Miami and having the hardest time finding a good threading spot. I wasn't personally happy with this location, more of a convenience but they could have at least updated yelp and the phones should have been disconnected to save time and frustration IMO.

the ladies nice there. when i go there usually isn't a wait max 10min. eyebrows most of the time…read morecome out good!

My go-to salon to get my eyebrows threaded! Service is prompt & friendly & my eyebrows come out…read morelooking great.

Cita is always so nice and professional! She always asks about my daughter and how my family is…read moredoing. She makes the process flawless!!

Searching for a place to get threaded in Fayetteville. Found Eyebrow Threading by Sita. She was…read morefast, and did a great job shaping my eyebrows. Establishment was clean and well kept. Will be back.

This is absolutely my favorite place to get my eyebrows threaded. I have been a loyal customer for…read moreabout 4 years and have recommended my friends and family.

I highly recommend this business. I been going to Riya's since she opened and the service is…read moreexcellent, atmosphere is peaceful. Tinting, threading, microblading, she will not disappoint. Go to her Google, Instagram and Facebook pages and you can see pictures of all the wonderful work she does. She is also very nice and sweet and shows professionalism at all times.

Lily is amazing! I just moved to Wilmington in July, and Lily was referred to me by a new friend I…read moremet when I arrived here. The girl who did my hair previously sort of didn't hit the mark, especially around my roots, so I reached out to Lily to help fix. She did just that! Her pricing is also reasonable, and the salon was in a great location and very comfortable. Lily is also so sweet and friendly - as a blonde, it's super hard to find someone who can hit the mark the first time. Lily did just that, and I've already made my next appointment with her!!

Had Rosie as my stylist and she did a phenomenal job on taking my box dyed brown to a beautiful,…read morelived in blonde. Service was extremely friendly and the price was surprisingly fantastic for all the work she had to put in. Definitely recommend!