Do not rent from this place or any other first lake properties. Made myself very clear when I…read morelooked at apartments there that I did not want to hear any noise from the apartment above me because of my medical conditions (PTSD and extreme migraine headaches) and was told that I would not. The first night in the apartment I heard every foot step, people talking and even going to the bathroom. After I refused to live there , I was kicked out but told that I still had to pay 90 days rent and other cost . Well I have filed a complaint with the state attorney general's office and trying to find a lawyer to file a federal law suit against them for fraud.

I only toured this apartment complex, never lived here. But the main reason I will not live here is…read morebecause every single unit we viewed had carpet along with a carpet smell in the apartments... it smelled like dirty musty towels in the units... I hate carpet bc it always stinks. Also, a big closet was a must for me and the apartments we saw did not have large enough closets. Each apartment comes with washer/dryer, fridge, dishwasher, and (some) came with microwaves. The ladies in the front office are sweethearts and we're very welcoming. They were very informative about everything. The gate to this complex is unlocked and open during office hours.. they do electricity through Cleco and internet through Charter or AT&T. Located on a service road right by the causeway entrance.. 3 red lights away from the causeway, so a good location to commute to NOLA.

Fake smiles and disrespect, loud environment, not safe for mail or anything left by the door.read more

I had a wonderful experience with Leslie in the front office. She was very helpful in getting me an…read moreapartment at short notice. The pool, gym, and surrounding area is very beautiful and well kept. There is also a gym and a room for cycling. There is a nice shopping area within walking distance of the apartments. I'm just very happy overall with the service and the staff at this place!

I love living at Chenier. The complex is well kept up by the staff here and very clean. They…read morereplaced the carpet and cabinets in my apartment before I moved in. The bathrooms here are HUGE compared to every other apartment complex we toured in Mandeville. The tub feels like a mini pool and I love it! AC works well 10/10 and you are able to replace the air filter monthly at no extra cost. I've only had one maintenance request and they were on my case very quick. Acadia floor plan is the perfect size for 2. I share the closet and surprisingly still have a lot of extra room. Not excessive storage for food in the cabinets, but there's definitely enough room. The washer and dryer (NOT stackable) are the perfect size. Convenient location as well. Neighborhood Walmart is basically across the street and the causeway is around the corner. It is definitely worth the extra $ per month if you can afford it. I am loving Chenier and 100% recommend!

I stopped by while apartment shopping and was told they have a lengthy waiting list. Weeks later I…read moresaw an ad that there was an availability and called hoping there was just nobody interested in that particular unit for some reason. I was told again that there is a waiting list. So frustrating because it looks like a great place.

I needed to extend my lease 2 months while waiting to close on my house. Tonti Property Corporate…read moreoffice management had no compassion and raised my rent approx. $400 more for those 2 months. This was a 50% increase from what I was paying monthly for my one bedroom apartment. Absurd!!! My friend who lived in Botanica apartments across the highway was only charged $100 more a month to go month to month. That's reasonable. I would have never moved here if I would have known this prior to signing my lease. When I reached out to corporate office, their reply was that's why we gave you options for a lease renewal 60 days out. I find it unreasonable. I suppose I could have lived in my car while waiting for the closing on my house. The office staff on site was nice and very compassionate. I could tell their hands were tied by corporate office. I moved out in September, and its December as I write this review. It still makes me tear up to relive the financial burden they put on me. Those 2 months soured anything positive I would have written on this complex. If you live in the back right of complex, there are apartments on both sides of street. Parking is not adequate. I often had to park by the back fence if I arrived home after 8pm .

Currently 90 degrees in my unit that is almost $1400 per month before utilities…read more Notified office and when I tried to call back at 3:30pm (close at 5) no one's was there and the office was locked and shut down(not the first time)

Great location. I read some of the reviews on here and I've never been in an apartment where they…read morechange the lightbulbs. They actually do some stuff that I wasn't used to like replace the air-condition filter. Great pool, community events, and pretty good people; I don't know why people are complaining so much.

Worse apartments ever, the only positive was the location. they don't replace any light bulbs that…read moreburn out except the kitchen, they won't call you back if you call maintenance for an emergency. we've also had 3 huge cockroaches even though pest control is supposed to be included (they don't spray past the entrance and living room.) When we moved in, the carpets were so dirty that it turned your feet black when you stepped on them, they were also matted down. They repainted within the last 6 months and yet it's full of termite webs and wasp nests, they don't do any cleaning in the apartment buildings even though they charge you a common area fee (and the common gym is always bare bones). They also never call you back if you call the office and leave a message. I truly would never sign a lease with them again.

I moved in on Feb 2024. I had looked at 3 apartment complexes in person and a bunch online. I…read morefell in love with the 2 bedroom, 2 bath model called the Live Oak At Brookstone Park Apartments. It has a walk in shower in the master bedroom, rooms are a nice size. The front bedroom is a little larger but has a bathroom with a tub. The kitchen is beautiful. It has an open area so it doesn't feel closed in. I loved the set up. Lots of counter space and there is room for a few counter highth bar stools. The pantry is small so I also use the linen closet(in hall area) as a pantry. There is a hall closet and a nice size laundry room. You can put a rack or small table in there. There are two large walk in closets in both bedrooms. It has a nice size patio with a small storage closet. The complex is very nice. There is a workout room, a room where you can sit and relax and enjoy a cup of coffee. There is a lobby that you can also sit and enjoy the fireplace during cold weather. There is a nice size pool. There is a barbecue area off of the pool. The residents are very nice. There are many senior and younger people living here. They have about 10 buildings with some having garages on the first floor. There are also garages throughout the property that you can rent. There are two sizes, large and regular with enough space for one vehicle and storage. It is located close to Hwy 21 and north of I-12. The office staff is wonderful and they have a great maintenance crew that takes care of all your needs. There are lots of restaurants, a Winn Dixie, Walgreens, CVS, gas stations, an Ochsner complex, and other businesses on Hwy 21. It is worth checking it out if you are looking for an apartment.

We were looking for an apartment in the Mandeville-Covington LA area. We toured several and were…read moremost impressed with Brookstone Park. It is a gated apartment complex with great amenities. We were given a brochure showing floor plans for each apartment and shown the layout of the complex. Amenities include a cyber cafe, 24 hour work out room and a beautiful pool with outdoor grills. We have been very pleased with our apartment. We have needed to contact maintenance one time. They were very responsive and took care of the problem.

Rhonda with Made in the Shade was wonderful to work with on my window shade project. She was very…read morefriendly and helpful during the process of looking through a very wide selection of samples to make sure I got exactly what I wanted. This is the second time I have used her and I would definitely recommend Made in the Shade if you have any window covering needs.

I have used Made in the Shade for several projects now - both commercial and residential. After my…read morefirst experience, I wouldn't consider using anyone else. Pricing, product selection and installation couldn't be beat. All appointments were kept and estimated timelines were met. I could not be any happier. Rhonda's knowledge and service are unparalleled. You definitely won't regret a thing!!

This is by far the worst apartment complex I have ever lived in. The level of service and…read moremaintenance is unacceptable. The property is poorly maintained, with trash frequently left around the premises and dog waste scattered throughout the community. After being a resident for seven years, I was unexpectedly charged $3,500 for carpet replacement, which I believe is excessive and unreasonable. To make matters worse, when I spoke with Felicia to discuss the matter, I was met with a rude and unprofessional attitude rather than assistance or understanding. Based on my experience, I would not recommend this apartment complex to anyone. If you are considering moving here, I strongly advise looking elsewhere for a community that values its residents and provides better customer service and property maintenance.

Renters Beware! You will be charged an outrageous amount for water. They base your water bill on…read morethe total bill for the entire complex. My water bill for a 2 bedroom apartment ranged from $200-$140 per month. We didn't even live in the apartment for the last month of our lease but still had to pay a ridiculous amount for water along with a whole bunch of bogus "move out fees", despite leaving the apartment completely clean. Also, they've never cleaned the ductwork in the apartments so there was black on the ceiling where all the registers are. When the motor on the furnace had to be replaced, the HVAC technician confirmed that the ducts were filthy and had never been cleaned. So my family and I were breathing in mold and filth for an entire year! There are much better places than this to live. The Manager will try to fool you by telling you that she has the best rental prices around but by the time you add in all the additional fees, along with the communal water bill, you could get a much nicer house or apartment for your money. If you do decide to rent here, make sure they show you your actual apartment because the model that they take everyone through is way nicer than any of the units for rent.