Do not rent from this place or any other first lake properties. Made myself very clear when I…read morelooked at apartments there that I did not want to hear any noise from the apartment above me because of my medical conditions (PTSD and extreme migraine headaches) and was told that I would not. The first night in the apartment I heard every foot step, people talking and even going to the bathroom. After I refused to live there , I was kicked out but told that I still had to pay 90 days rent and other cost . Well I have filed a complaint with the state attorney general's office and trying to find a lawyer to file a federal law suit against them for fraud.

I only toured this apartment complex, never lived here. But the main reason I will not live here is…read morebecause every single unit we viewed had carpet along with a carpet smell in the apartments... it smelled like dirty musty towels in the units... I hate carpet bc it always stinks. Also, a big closet was a must for me and the apartments we saw did not have large enough closets. Each apartment comes with washer/dryer, fridge, dishwasher, and (some) came with microwaves. The ladies in the front office are sweethearts and we're very welcoming. They were very informative about everything. The gate to this complex is unlocked and open during office hours.. they do electricity through Cleco and internet through Charter or AT&T. Located on a service road right by the causeway entrance.. 3 red lights away from the causeway, so a good location to commute to NOLA.

I had a wonderful experience with Leslie in the front office. She was very helpful in getting me an…read moreapartment at short notice. The pool, gym, and surrounding area is very beautiful and well kept. There is also a gym and a room for cycling. There is a nice shopping area within walking distance of the apartments. I'm just very happy overall with the service and the staff at this place!

I lived in Brewster Commons facility for 9 months and it was the best decision I've ever made…read more Everybody working at the office was very kind, professional, helpful at any time..... Clean, quiet,safe and comfortable place to live Shopping, dining, hospital right next door Highly recommended for anyone looking for apartment

I love living at Chenier. The complex is well kept up by the staff here and very clean. They…read morereplaced the carpet and cabinets in my apartment before I moved in. The bathrooms here are HUGE compared to every other apartment complex we toured in Mandeville. The tub feels like a mini pool and I love it! AC works well 10/10 and you are able to replace the air filter monthly at no extra cost. I've only had one maintenance request and they were on my case very quick. Acadia floor plan is the perfect size for 2. I share the closet and surprisingly still have a lot of extra room. Not excessive storage for food in the cabinets, but there's definitely enough room. The washer and dryer (NOT stackable) are the perfect size. Convenient location as well. Neighborhood Walmart is basically across the street and the causeway is around the corner. It is definitely worth the extra $ per month if you can afford it. I am loving Chenier and 100% recommend!

I stopped by while apartment shopping and was told they have a lengthy waiting list. Weeks later I…read moresaw an ad that there was an availability and called hoping there was just nobody interested in that particular unit for some reason. I was told again that there is a waiting list. So frustrating because it looks like a great place.

They scammed ppl!!!!! If you are a foreigner made sure you stay away from this apt complex or the…read moreManeger will completely ruin your credit score , they scammed ppl who don't speak English properly and made them pay more then $3000 just for canceling two bed two they waiting on they never even Sign anything or move in!!! The Maneger treat ppl like shiiii and their apartment caught on fire and rebuilt one whole unit and lied about it and SOME OF THE NORTH SHORE CHURCHES ARE FILLING LAWSUITS AGAINST THEM AS WE SPEAK! For fraud FYI: this is my second time reviewing because my review got deleted!!!!!

My mom lived at cypress lakes for about a year or two give or take. I rescued a dog and was trying…read moreto rent an apartment there. I was skeptical because i was told i need to put a deposit down to see if i would even be approved, Months go by haven't heard from anyone about the situation. I was not told if i was approved or denied, In the meantime i found another apartment. I asked for my deposit back and was told they could not give it back due to submitting an application even though i was not approved nor denied. When i told the leasing agent i was nervous as a first time renting an apartment she assured me i could get my deposit back if anything goes wrong. I ended up getting corporates number and called, when the leasing ladies found out they hurried to give me my deposit back. This place is horrible, run down and overpriced!!! They will try and take any and all of your money. Don't recommend!!

I have lived at Botanica for the past EIGHT (8) years. We must be under new management. This is…read moreonly the second time I have taken YELP in hand. I called the office last week after my sister went to get a new filter for our air conditioning unit. She was told to "come back tomorrow for a new filter. The woman in the office told her the filters are changed every month. Oura had not been changed this year. She told my SIL that we were not at home when they changed them. THERE IS ALWAYS SOMEONE IN THE APT. The next day I spoke to Stephanie and she said we could pick it up at the office. My brother we to the office and Stephanoe was not there. He was told the exterminator was coming on the 29th and we should wait. He said he would not wait. He came in with with new filter. When I spoke to Stephanie. I told her we had flies in the apt. She said it was summer but the pest control person would be here on the 29th. I told her this was the FIRST SUMMER we had flies. WELL, LONG STORY SHORT...NO PEST CONTROL GUY SHOWED UP ON THE 29TH AND WE WERE ALL HERE WAITING FOR HIM. they should be happy i gave them a 3 star rating. Chadetta Blankenship Apt 1613

If you are thinking of moving into Botanica apartments, let me stop you first and say, DO NOT DO…read moreIT!!!!!! I am 58 years old, and I have lived in A LOT of apartments in my time BUT Botanica takes the cake!!!!! I first moved in here 2 years ago as a necessity because the place I was living in prior, I needed to move out quickly and didn't have a lot of time to look around and I needed specifically a three bedroom. I moved into their 3-bedroom townhouse and started paying $2249 the following year it was $2272. I come to find out from my neighbor, who has the same townhouse, is paying $500 less than I am!!!! I know he moved in a year later but there is no way the market dropped that much in one year when they raised my rent! Also, when you rent a townhouse, you are only allowed to do a walk through one week before your move in date. There were so many issues when I did my walk through, paint on the floor that never got cleaned up even though I put it on my walk-through list and called them about it as well. Poorly painted rooms/walls. You could tell they did a crappy rush job. The ceiling on the outside porch has had holes since I first moved in. Put that in the walk-through notes as well. I was told their contractor would come out and take a look at it. It's been two years, still nothing (see pictures, the black is mold). Also, if you expect your residents to pay that amount of money, then you should have amenities that WORK!!!! The hot tub jets at the pool haven't worked in the 2 years I've been there, and they are aware of it. They call themselves a gated community, but the gate has been broken more times than it's worked in the 2 years I've been there. The pool is rarely cleaned and has tiles missing. The price does not equal what you get!!!! The area I live in shares 1, yes, 1 garbage bin for the community. The garbage truck comes once a week...you can do the math and assume what that area must look like! Plus, all the crap that people put in there, food all over the place, bug, mosquitoes in the summer...yummy!!!! All of this ghetto atmosphere at high upscale rental prices!!!! WTF!!!!! Also, make sure you read your ENTIRE lease before you sign. God forbid, you lose your job and have to move out one month before your lease is up, you will have 2 choices per the leasing office. 1. Stay out the one month and finish your lease, pay $2419 (one month's rent) even though you have just lost your job. 2. If you have to do an early termination because you have to find a new place that isn't that much money since you just lost your job. Well, you lose your deposit, and you have to pay a 3-month PENALTY!!!!! The mob doesn't have that great of money scam going on and it's legal once you sign that lease. All in all, I can honestly and happily say......BYE BYE Botanica! This is why in the 2 years I have been there; I have seen so many people move out!!!!!! P.S. I had to give one star or else I couldn't add the review.

I moved in on Feb 2024. I had looked at 3 apartment complexes in person and a bunch online. I…read morefell in love with the 2 bedroom, 2 bath model called the Live Oak At Brookstone Park Apartments. It has a walk in shower in the master bedroom, rooms are a nice size. The front bedroom is a little larger but has a bathroom with a tub. The kitchen is beautiful. It has an open area so it doesn't feel closed in. I loved the set up. Lots of counter space and there is room for a few counter highth bar stools. The pantry is small so I also use the linen closet(in hall area) as a pantry. There is a hall closet and a nice size laundry room. You can put a rack or small table in there. There are two large walk in closets in both bedrooms. It has a nice size patio with a small storage closet. The complex is very nice. There is a workout room, a room where you can sit and relax and enjoy a cup of coffee. There is a lobby that you can also sit and enjoy the fireplace during cold weather. There is a nice size pool. There is a barbecue area off of the pool. The residents are very nice. There are many senior and younger people living here. They have about 10 buildings with some having garages on the first floor. There are also garages throughout the property that you can rent. There are two sizes, large and regular with enough space for one vehicle and storage. It is located close to Hwy 21 and north of I-12. The office staff is wonderful and they have a great maintenance crew that takes care of all your needs. There are lots of restaurants, a Winn Dixie, Walgreens, CVS, gas stations, an Ochsner complex, and other businesses on Hwy 21. It is worth checking it out if you are looking for an apartment.

We were looking for an apartment in the Mandeville-Covington LA area. We toured several and were…read moremost impressed with Brookstone Park. It is a gated apartment complex with great amenities. We were given a brochure showing floor plans for each apartment and shown the layout of the complex. Amenities include a cyber cafe, 24 hour work out room and a beautiful pool with outdoor grills. We have been very pleased with our apartment. We have needed to contact maintenance one time. They were very responsive and took care of the problem.

I have used Made in the Shade for several projects now - both commercial and residential. After my…read morefirst experience, I wouldn't consider using anyone else. Pricing, product selection and installation couldn't be beat. All appointments were kept and estimated timelines were met. I could not be any happier. Rhonda's knowledge and service are unparalleled. You definitely won't regret a thing!!

Rhonda with Made in the Shade was wonderful to work with on my window shade project. She was very…read morefriendly and helpful during the process of looking through a very wide selection of samples to make sure I got exactly what I wanted. This is the second time I have used her and I would definitely recommend Made in the Shade if you have any window covering needs.

I want to take time to thanks Antonio Conerly. He is a wonderful staff in the office. He always…read moreefficiency with courtesy. Every time, when I am in the office, I saw him treating people with smiling and courtesy, even though when people come with a bad attitude. In addition, I want to mention that every time when I send him an email for any maintenance request, he replies immediately and I will have the service the next day. My rental renewal will be next month and I decided to stay because I have Antonio as my contact with this complex. Also, I want to add one more staff to my review: Troy. Troy is an outstanding employee. In my opinion, he needs a raise. He works hard and quick. I had a lot of issues in the kitchen, dishwasher... etc and he came and took care of it quickly with efficiency. I really appreciated what Antonio and Troy have done. OUTSTANDING!!

Renters Beware! You will be charged an outrageous amount for water. They base your water bill on…read morethe total bill for the entire complex. My water bill for a 2 bedroom apartment ranged from $200-$140 per month. We didn't even live in the apartment for the last month of our lease but still had to pay a ridiculous amount for water along with a whole bunch of bogus "move out fees", despite leaving the apartment completely clean. Also, they've never cleaned the ductwork in the apartments so there was black on the ceiling where all the registers are. When the motor on the furnace had to be replaced, the HVAC technician confirmed that the ducts were filthy and had never been cleaned. So my family and I were breathing in mold and filth for an entire year! There are much better places than this to live. The Manager will try to fool you by telling you that she has the best rental prices around but by the time you add in all the additional fees, along with the communal water bill, you could get a much nicer house or apartment for your money. If you do decide to rent here, make sure they show you your actual apartment because the model that they take everyone through is way nicer than any of the units for rent.