Fake smiles and disrespect, loud environment, not safe for mail or anything left by the door.read more

I had a wonderful experience with Leslie in the front office. She was very helpful in getting me an…read moreapartment at short notice. The pool, gym, and surrounding area is very beautiful and well kept. There is also a gym and a room for cycling. There is a nice shopping area within walking distance of the apartments. I'm just very happy overall with the service and the staff at this place!

Absolutely love my 2 br apartment. It has a corner balcony which allows me to enjoy 2 views. So…read moremuch natural light and beautiful kitchen with plenty of counter space. I love the community. it has great amenities. My daughter loves it here. The subdivision hosts a series of concerts on Fridays. Love to head out and listen to live music while enjoying some good food. The internet is great if you opt for the higher speed option. Elevators available for loading groceries and moving was a lot easier than at my previous place. Inside hallways so no bugs. The maintenance team keeps it pretty clean. LOVE it here!!!!!

Ashley singleton is very disrespectful and she flat out tells me NO while laughing on my face about…read moreaggressive animal complaint stating she can't hear the barking from her office telling it wouldn't be fair ? What is this word fair being said to me , is it bc she knows my information about my military disability and that I don't work that's made her choose her adjective? . Then the Halloween party she is screaming hiiii at me knowing that I don't like her after her refusal to support me before . Telling me after I've already sat down in my elongated luxuriant costume to get back up and go take a photo???? Leave me alone you're not my mother !!!! I don't need a babysitter !!! So now my pic is on her personal phone and it's not been posted to the social media post . Then she's calling security to get me kicked out the office and can't say sorry and give me my picture !!! Telling me a judge would view my posture a certain way basically secually harassing me to my face in a legally threatening way right in front of Nicholas in the office saying to all of us "the conversation is over" Bet you wouldn't treat your tenant men , married couple, elderly, or other this way . From the picture we can all tell why she's mad but why is she unprofessional and can't do her job !!!! I miss Jessica And ashley Jefferson bc Nicholas has to carry this office by himself while ashley singleton is gone and ruining her own community . Calling securiTy on your tenant only shows how INEPT and no knowledge of what it mean to de escalate . Just admit you messed up . There was no Photo Booth just some makeshift taking pics on your personal phone !!!!!!. It's not that hard !!!!!. Okay now call security bc you can't hack it . Bye falicia

10/18/23 Update: the roofing project is completely finished and the property looks better than…read moreever!!!! The new manager Rachel is outstanding. I'm excited for the remainder of my lease here.

From the owner: Brand New Luxury Apartment Living Now Open! Covington's newest, modern and exclusive neighborhood…read more Our luxurious community offers unique, brand new 1, 2 and 3 bedroom apartment homes, with easy access to I-12 & Hwy 190, shopping, dining and businesses in the area.

A great place to live! The units are modern, spacious, and affordable. Management is friendly and…read morequick to resolve any issues. The bike rentals, parcel pending services, and pool area are nice perks as well. Come live "The Good Life" at Artesia Covington!

Two days after I moved in a maintenance person barged into my bedroom with zero notice. No call, no…read moretext, no email, no active maintenance order on their portal. He knocked on my bedroom door, and immediately entered before I could reach it to answer. I was nude in the center of my bedroom trying to reach the door. He said he would "come back later", when I demanded to know who he was he said he was a maintenance guy and he was there to change the window screens. When I asked why there was no notice given he laughed and said "We don't need to give notice." Don't sign a lease here. There's no expectation of privacy. You won't feel comfortable getting dressed in your own bedroom.

I have lived here for 3 years now and when I read the reviews I honestly was scared. Andrea assured…read moreme the fixed most of the issues and I think the last time I heard the fire alarm go off was a month after I moved in 3 years ago and maybe on the occasional test. My issues have been with tenants who don't clean up after their animals especially when they are next to the free provided bags and bin or the others whose dog stops and pees in the hallways and not reprimand, no concern just walks off like nothing happened. The greater concern is the tenants who don't give a f*+k about the place they live in like someone else is supposed to clean up after your ass. Staff is super and responsive! At 8 years old there is some maintenance to carpets in hallways as people drag their leaking trash bags down the hall SMH. The only other issue I have is rent seems to go up with each new lease and I understand that with inflation but inflation is holding now and rent is still going up... this might cause me to look elsewhere will have to see what next lease brings.

I truly enjoy living here! Highly recommend it! Maintenance is fast and efficient. Office staff is…read morevery nice.

I want to take time to thanks Antonio Conerly. He is a wonderful staff in the office. He always…read moreefficiency with courtesy. Every time, when I am in the office, I saw him treating people with smiling and courtesy, even though when people come with a bad attitude. In addition, I want to mention that every time when I send him an email for any maintenance request, he replies immediately and I will have the service the next day. My rental renewal will be next month and I decided to stay because I have Antonio as my contact with this complex. Also, I want to add one more staff to my review: Troy. Troy is an outstanding employee. In my opinion, he needs a raise. He works hard and quick. I had a lot of issues in the kitchen, dishwasher... etc and he came and took care of it quickly with efficiency. I really appreciated what Antonio and Troy have done. OUTSTANDING!!

This is by far the worst apartment complex I have ever lived in. The level of service and…read moremaintenance is unacceptable. The property is poorly maintained, with trash frequently left around the premises and dog waste scattered throughout the community. After being a resident for seven years, I was unexpectedly charged $3,500 for carpet replacement, which I believe is excessive and unreasonable. To make matters worse, when I spoke with Felicia to discuss the matter, I was met with a rude and unprofessional attitude rather than assistance or understanding. Based on my experience, I would not recommend this apartment complex to anyone. If you are considering moving here, I strongly advise looking elsewhere for a community that values its residents and provides better customer service and property maintenance.

Great location. I read some of the reviews on here and I've never been in an apartment where they…read morechange the lightbulbs. They actually do some stuff that I wasn't used to like replace the air-condition filter. Great pool, community events, and pretty good people; I don't know why people are complaining so much.

Worse apartments ever, the only positive was the location. they don't replace any light bulbs that…read moreburn out except the kitchen, they won't call you back if you call maintenance for an emergency. we've also had 3 huge cockroaches even though pest control is supposed to be included (they don't spray past the entrance and living room.) When we moved in, the carpets were so dirty that it turned your feet black when you stepped on them, they were also matted down. They repainted within the last 6 months and yet it's full of termite webs and wasp nests, they don't do any cleaning in the apartment buildings even though they charge you a common area fee (and the common gym is always bare bones). They also never call you back if you call the office and leave a message. I truly would never sign a lease with them again.

Rhonda with Made in the Shade was wonderful to work with on my window shade project. She was very…read morefriendly and helpful during the process of looking through a very wide selection of samples to make sure I got exactly what I wanted. This is the second time I have used her and I would definitely recommend Made in the Shade if you have any window covering needs.

I have used Made in the Shade for several projects now - both commercial and residential. After my…read morefirst experience, I wouldn't consider using anyone else. Pricing, product selection and installation couldn't be beat. All appointments were kept and estimated timelines were met. I could not be any happier. Rhonda's knowledge and service are unparalleled. You definitely won't regret a thing!!

The Grand Palm apartments are pretty good. A/C broke in the middle of the summer and they fixed it…read morethe same day. Catherine and Stacy at the front office are very nice and friendly. The only reason this isn't a five star review is because our courtyard still has a concrete slab and the entire area is roped off with broken caution tape. Also, I haven't gotten my tub refinished yet which they offered to do before I even moved in. Overall, it's a good place for the money. I also like the fact that it's gated.

Do not rent from this place or any other first lake properties. Made myself very clear when I…read morelooked at apartments there that I did not want to hear any noise from the apartment above me because of my medical conditions (PTSD and extreme migraine headaches) and was told that I would not. The first night in the apartment I heard every foot step, people talking and even going to the bathroom. After I refused to live there , I was kicked out but told that I still had to pay 90 days rent and other cost . Well I have filed a complaint with the state attorney general's office and trying to find a lawyer to file a federal law suit against them for fraud.