Do not rent from this place or any other first lake properties. Made myself very clear when I…read morelooked at apartments there that I did not want to hear any noise from the apartment above me because of my medical conditions (PTSD and extreme migraine headaches) and was told that I would not. The first night in the apartment I heard every foot step, people talking and even going to the bathroom. After I refused to live there , I was kicked out but told that I still had to pay 90 days rent and other cost . Well I have filed a complaint with the state attorney general's office and trying to find a lawyer to file a federal law suit against them for fraud.

I only toured this apartment complex, never lived here. But the main reason I will not live here is…read morebecause every single unit we viewed had carpet along with a carpet smell in the apartments... it smelled like dirty musty towels in the units... I hate carpet bc it always stinks. Also, a big closet was a must for me and the apartments we saw did not have large enough closets. Each apartment comes with washer/dryer, fridge, dishwasher, and (some) came with microwaves. The ladies in the front office are sweethearts and we're very welcoming. They were very informative about everything. The gate to this complex is unlocked and open during office hours.. they do electricity through Cleco and internet through Charter or AT&T. Located on a service road right by the causeway entrance.. 3 red lights away from the causeway, so a good location to commute to NOLA.

First off let me start by saying I've only live here at Mandeville Lake for about 3 months now -…read moreI've lived in various apartment communities to know that the first few months of a new apartment is great and then they show their true colors. So keep that in mind. I moved here from Cypress Lake apartments (feel free to read my swiftly down-spiral review of Cypress Lake from someone who lived there for 12+ yrs), and can say Mandeville Lake is definitely a step up! Apt units are more bigger (in comparison to Cypress Lake) and open. Could use more closet space, imo. Love, LOVE the oversized garden tub. There were a couple odds and ends of my apt that needed repairing and they came out in reasonable time to fix it - my a/c wasn't blowing out cold air and they came after a couple hours after calling them to repair it. When I first moved in my fireplace didn't work (cheesy-looking electric fireplaces I may add), I sent in a maintenance request for it through the website and it took them nearly a week to come look at it. So I guess, if you want them to repair something quickly, it's best to call it in rather than emailing the request or doing so through Mandeville Lake's website. ‍ The grounds are kept up well. I'm always seeing staff riding around in their golf carts tending to things. Staff, both office and maintenance, are good. Don't bother going in the office during lunch time cause no one will be in there - I learnt that quickly. I only dealt with two of the maintenance guys, one is uber nice and the other is aloof who forgets to lock my door behind himself; perhaps, in his defence, he doesn't lock my door because I'm home? So far... I've gotten two proper notices within reasonable ahead of times of them needing to come into my apt for some plumbing work that needed to be done to the building, but no notice of pest control coming. I have a love-and-hate relationship with the gate. So far the gate hasn't "broke", which is a common tale of gated apt communities. But it did take me forever to find out what's my Callbox Code, let alone find my name on it. The elevator in every building is really nice - a perfect feature for those who love top floor apt units but hate/cannot do stairs. My only gripe about the elevator is its dirty. Not that I'm 'anal' or anything, but the elevator looks like it has NEVER been cleaned in all its years of service - at least the elevator in my building looks that way. They offer a little courtesy cart to use for your groceries and etc. Really nice and convenient. My biggest complaint is parking. There's no enough tbh. If you can budget the extra $100 a month for the garage, than do so. Or you gonna find yourself coming home and having to park a couple buildings over away from yours. Apts units do offer security systems. If I recall, $80 activation/$20 per month for it. The washer and dryer is the stackable kind and somewhat small tub-sized. Noise-wise - except from the cars whisking by on Highway 22, I don't really hear much of anything else. It's pretty quiet. In Cypress Lake Lake apt I could hear my upstairs neighbors dog chewing on his rawhide bones as clear as I would if I was up there, sitting right next to him. Here I rarely hear my upstairs neighbors move around. Since my apt is right above the garage, I do hear (...and feel) the car and garage opener below my feet. Safety-wise: I feel pretty safe here and it is a safe area of town. I do think the halls and corridors of the buildings could use a bit more brighter lightening. I haven't tried the gym out yet. There's a big blue tarp in the pool (I guess it's not open yet), and I don't have the energy to walk over to the tennis court let alone play it. I haven't used the car was area neither, but soon enough will once the weather permits. Price point: Mandeville Lake isn't the cheapest, nor the most expensive - they're mid-price range, tbh. For what's offered and their age, the rental rates seem to be ok. As I've said before, these Apts are about in the same class as Botanica or Chenier apts. Overall I like it here a lot and is very pleased with my decision to live here. The only reason I'm not giving it a 5-Star rating is because I just moved here and still getting to know this place. Only time will tell if I add or subtract a star or two. Stay tuned!

You all suck: my 84 year old Mother has been there for 24 days without a tv: att can't get it to…read morestay on and your office made her call a local company that charged her $150 and it still doesn't work: they are getting a kickback: shame on you all: also the office gave out my Moms phone number when she signed the lease and they had people calling her. Shame, shame, shame on you

Fake smiles and disrespect, loud environment, not safe for mail or anything left by the door.read more

I had a wonderful experience with Leslie in the front office. She was very helpful in getting me an…read moreapartment at short notice. The pool, gym, and surrounding area is very beautiful and well kept. There is also a gym and a room for cycling. There is a nice shopping area within walking distance of the apartments. I'm just very happy overall with the service and the staff at this place!

Currently 90 degrees in my unit that is almost $1400 per month before utilities…read more Notified office and when I tried to call back at 3:30pm (close at 5) no one's was there and the office was locked and shut down(not the first time)

They scammed ppl!!!!! If you are a foreigner made sure you stay away from this apt complex or the…read moreManeger will completely ruin your credit score , they scammed ppl who don't speak English properly and made them pay more then $3000 just for canceling two bed two they waiting on they never even Sign anything or move in!!! The Maneger treat ppl like shiiii and their apartment caught on fire and rebuilt one whole unit and lied about it and SOME OF THE NORTH SHORE CHURCHES ARE FILLING LAWSUITS AGAINST THEM AS WE SPEAK! For fraud FYI: this is my second time reviewing because my review got deleted!!!!!

Great location. I read some of the reviews on here and I've never been in an apartment where they…read morechange the lightbulbs. They actually do some stuff that I wasn't used to like replace the air-condition filter. Great pool, community events, and pretty good people; I don't know why people are complaining so much.

Worse apartments ever, the only positive was the location. they don't replace any light bulbs that…read moreburn out except the kitchen, they won't call you back if you call maintenance for an emergency. we've also had 3 huge cockroaches even though pest control is supposed to be included (they don't spray past the entrance and living room.) When we moved in, the carpets were so dirty that it turned your feet black when you stepped on them, they were also matted down. They repainted within the last 6 months and yet it's full of termite webs and wasp nests, they don't do any cleaning in the apartment buildings even though they charge you a common area fee (and the common gym is always bare bones). They also never call you back if you call the office and leave a message. I truly would never sign a lease with them again.

I moved in on Feb 2024. I had looked at 3 apartment complexes in person and a bunch online. I…read morefell in love with the 2 bedroom, 2 bath model called the Live Oak At Brookstone Park Apartments. It has a walk in shower in the master bedroom, rooms are a nice size. The front bedroom is a little larger but has a bathroom with a tub. The kitchen is beautiful. It has an open area so it doesn't feel closed in. I loved the set up. Lots of counter space and there is room for a few counter highth bar stools. The pantry is small so I also use the linen closet(in hall area) as a pantry. There is a hall closet and a nice size laundry room. You can put a rack or small table in there. There are two large walk in closets in both bedrooms. It has a nice size patio with a small storage closet. The complex is very nice. There is a workout room, a room where you can sit and relax and enjoy a cup of coffee. There is a lobby that you can also sit and enjoy the fireplace during cold weather. There is a nice size pool. There is a barbecue area off of the pool. The residents are very nice. There are many senior and younger people living here. They have about 10 buildings with some having garages on the first floor. There are also garages throughout the property that you can rent. There are two sizes, large and regular with enough space for one vehicle and storage. It is located close to Hwy 21 and north of I-12. The office staff is wonderful and they have a great maintenance crew that takes care of all your needs. There are lots of restaurants, a Winn Dixie, Walgreens, CVS, gas stations, an Ochsner complex, and other businesses on Hwy 21. It is worth checking it out if you are looking for an apartment.

We were looking for an apartment in the Mandeville-Covington LA area. We toured several and were…read moremost impressed with Brookstone Park. It is a gated apartment complex with great amenities. We were given a brochure showing floor plans for each apartment and shown the layout of the complex. Amenities include a cyber cafe, 24 hour work out room and a beautiful pool with outdoor grills. We have been very pleased with our apartment. We have needed to contact maintenance one time. They were very responsive and took care of the problem.

I have used Made in the Shade for several projects now - both commercial and residential. After my…read morefirst experience, I wouldn't consider using anyone else. Pricing, product selection and installation couldn't be beat. All appointments were kept and estimated timelines were met. I could not be any happier. Rhonda's knowledge and service are unparalleled. You definitely won't regret a thing!!

Rhonda with Made in the Shade was wonderful to work with on my window shade project. She was very…read morefriendly and helpful during the process of looking through a very wide selection of samples to make sure I got exactly what I wanted. This is the second time I have used her and I would definitely recommend Made in the Shade if you have any window covering needs.

This is by far the worst apartment complex I have ever lived in. The level of service and…read moremaintenance is unacceptable. The property is poorly maintained, with trash frequently left around the premises and dog waste scattered throughout the community. After being a resident for seven years, I was unexpectedly charged $3,500 for carpet replacement, which I believe is excessive and unreasonable. To make matters worse, when I spoke with Felicia to discuss the matter, I was met with a rude and unprofessional attitude rather than assistance or understanding. Based on my experience, I would not recommend this apartment complex to anyone. If you are considering moving here, I strongly advise looking elsewhere for a community that values its residents and provides better customer service and property maintenance.

Renters Beware! You will be charged an outrageous amount for water. They base your water bill on…read morethe total bill for the entire complex. My water bill for a 2 bedroom apartment ranged from $200-$140 per month. We didn't even live in the apartment for the last month of our lease but still had to pay a ridiculous amount for water along with a whole bunch of bogus "move out fees", despite leaving the apartment completely clean. Also, they've never cleaned the ductwork in the apartments so there was black on the ceiling where all the registers are. When the motor on the furnace had to be replaced, the HVAC technician confirmed that the ducts were filthy and had never been cleaned. So my family and I were breathing in mold and filth for an entire year! There are much better places than this to live. The Manager will try to fool you by telling you that she has the best rental prices around but by the time you add in all the additional fees, along with the communal water bill, you could get a much nicer house or apartment for your money. If you do decide to rent here, make sure they show you your actual apartment because the model that they take everyone through is way nicer than any of the units for rent.