My 98 year old mother purchased her hearing aids from HAA. We had what could have been an expensive…read moreissue with them out of warranty. They unit was sent back to the factory. Carol the HAA rep got involved and resolved everything to our greatful satisfaction. Thank you Carol and Morgan .

I walked in because my left hearing aid stopped working and I thought I needed a new battery. Even…read morethought I was not previously client, Carol did a test which revealed a cleaning was needed instead. While waiting, I mentioned I wanted hearing aids that attached to my cell phone -I'm using my late mother's aids. I thought I needed a whole new set of hearing aids. Carol made sure mom's hearing aids were safe for me which they are - neither my mom nor I had/have profound hearing loss. She went through the whole set-up process for/with me. She saved me time, money, and hassle. I would go back if I need anything else and do recommend that people check her out (conveniently located near Trader Joes). She offers many different brands and types of hearing aids so there is a lot to choose from.

I was born in Aldershot England, the home of the British Army. I almost died when I was born in…read more1968. When I was 4 my parents found out I had a hearing loss. Went to special schools in England from the age 4 until I graduated from High school when I was 16. I wasn't very good at school. Went on a YTS training program with Hewlett-Packard from 16 until 18 when I moved to America. I've been wearing hearing aids for 52 years. Every type of hearing aids you can imagine. You can't go wrong with the team at the Hearing Aid Spa. Blair and Brian are great. They bend over backwards for the best care for hearing loss.

We met Brian for the fist time today and were very impressed. His knowledge as well as his…read morefriendly , helpful manner gave us a lot of confidence in this new management. He spent a great deal of time fixing an issue with a hearing aid and ,also with a technical issue for adjusting on the phone. Thank you Brian. We will return to the Spa and recommend it to others! Bobbi

No one has explained my hearing test to me or cares about my personal experience the way that Aaron…read morehas. I've worn hearing aids since I was 4 and never enjoyed wearing them until I went to Hearing Simplified, now I love how they help me hear! This was the most quality experience I've ever had in terms of care, professionalism, and kindness. My custom hearing aids were half the price of other premium hearing aids I've had in the past!

My mom had torn the rubber ear bud on one of her hearing aids. The original provider had become…read morevery unhelpful. Once the hearing aids were paid for, their response to a request for service was a monotone appointment only, we can offer you one in two weeks. It was a simple repair. The nice folks at Coastal told me to come right over, that although they work on appointments, they would squeeze me in. Once there and in no time at all they replaced the ear bud and sent me on my way. I would have been happy to pay and offered to do so. They did the repair promptly, at no charge and I was not even a regular customer. I was very please. It is a lot easier to help mom when she can hear me. Any way, I know where to go when I break down and get hearing aids for myself. Bill W

What a wonderful place! The Doctor helped recalibrate and repair my Mom's hearing aids, what a…read moredifference! State of the art programs made this possible along with a compassionate Doctor who really cared. We are so happy we found Ascent.

Accurate Hearing is a VERY professional well equipped hearing specialist who carries excellent…read morequality hearing aids at reasonable prices. They provide great support for what they sell and are very reputable. I am very pleased with the service they provided.

It's unfortunate that I have to write a negative review because I genuinely liked Dr. Marlowe, but…read moremy experience with the billing department has been extremely unacceptable. I had a surgical procedure on October 16th involving a middle ear injection to address eustachian tube dysfunction. This procedure had been scheduled months in advance. A day before my the surgery date, Dr. Marlowe's office contacted me and required a $450 out-of-pocket payment for the injection, stating they would work with my insurance afterward to assist with reimbursement. I paid this amount. On the morning of surgery, I arrived at the surgery center at 6:00 a.m. and was informed that I would also need to pay a $1,200 surgery center fee because it had not been submitted to my insurance for pre-authorization. The office had several months to obtain authorization but had not done so - to my expense. I was told that if I did not pay the $1,200 that morning, the procedure would need to be rescheduled. After waiting months with intermittent hearing in one ear, I felt I had no choice but to pay. It has now been four months, and I have not been reimbursed for either charge due to repeated billing errors. My insurance company has issued multiple denials based on incorrect coding, missing documentation, and failure to submit required retro-authorization forms. Each time I follow up, they tell me "it's resolved on their end." It's "resolved" because I paid it! Unless I consistently pursue updates myself, no action is taken. I carry excellent insurance coverage, and reimbursement should not be difficult. The issue is not coverage -- it is the repeated failure to properly submit documentation and carelessness of the office because they are not out the $1,650, I am.

Zero Stars I made an appointment with Dr. Marlowe for FESS…read moreendoscopic sinus surgery. I've had chronic sinusitis for years. I have radiology reports back at least ten years stating "grossly deviated septum with spur" and was told I may have skull base tumors. I simply wanted the procedure to clear my sinuses. I brought CT scans, MRI, even my laptop with dicom medical imaging reader. He was rude, had his medical assistant open up the images in another room and didnt go over them with me, despite me bringing my laptop and disc player into the exam room. Despite knowing I need a FESS, despite my insurance already approving the procedure, he came back into the room and told me I was fine and didnt need the FESS. I was very surprised because I went to the appointment with the intend on scheduling surgery. I said, "what about my deviated septum, can you fix it" and he looked surprised and LIED to me (his facial movements and eyes let me know he was lying) and says, "its not that bad". I also brought along my medication list. He saw I already take 40mg of Protonix for GERD, and yet the only thing he did do was write me a second Rx for Protonix, that I didnt need. This was a waste of my time, waste of $45 copay, waste of health insurance payout. Do not beLIEve the 5 star reviews as he pays people to write them. Worthless. This guy Marlowe is worthless. Find another ENT. EDIT: to add the CT Scan from 2021 he said "looked fine" has this Radiology report: "septal deviation, convex, airway obstruction 50 - 75% and septal spur". A simple google search: "A convex septal deviation with 50-75% airway obstruction and a septal spur indicates a significant deviation of the nasal septum, likely causing noticeable breathing difficulties and potentially other issues like sinus infections. The deviation, especially when combined with a septal spur, can create a significant narrowing of the nasal passages, leading to impaired airflow." This doctor, Dr. Marlowe is a loser who is afraid to do ENT surgery. AVOID HIM. EDIT #2. When I showed Marlowe the Afrin/Lidocaine nasal spray that ENT Associates of Manatee gave me a few years ago, he looked stupid and asked me why they would give something like that to me. IDIOT. Please google: ENT Afrin/lidocaine. Avoid this guy.

So I've been going to Adept Audiology for a while now and have always been happy with them. Dr…read moreBride and her associates, including the front desk, Larson, Ashley and Grace plus Dr Bride of course, have always great. They answer all my questions and go over test results while taking care of my hearing aids when they had issues. They all make my appointments a pleasure and not a hardship. Recently I went for a hearing test and to get my hearing aids fixed. Dr Bride is no longer there as she's now taking caring of the business which is quite understandable. My Hearing tests were done fine and my hearing aids were fixed and tuned up properly. All was good and mission was accomplished. So 5 stars it still is. I highly recommend Adept.

If you are serious about helping your hearing condition, go to audiologists who are serious about…read moregoing above and beyond to help you get there. All those at Adept Audiology have that goal in mind for every patient they see. You can believe it when I say I always look forward to going there because of the improvements I have experienced during the visits. I have never been disappointed. How many doctors can you say that about?

Excellent care from the entire staff. After seeing several doctors that misdiagnosed her, my wife…read morewas finally correctly diagnosed by Dr Marlowe and our lives have improved immensely.

Pat McCarthy is the resident audiologist at this practice and a better one will be hard to come by…read more. She is well credentialed and the utmost professional. No sales pushing of anything here. Your needs determine your treatment. A very pleasant experience.