My family and I viewed a home today through Smart Move property management. My wife Dianna…read morecontacted them and they made it super streamlined and very easy to see this home. I highly recommend this company to anyone looking around for new homes. Or to work with some incredible professionals. Definitely enjoyed the whole experience. Great job guys!!! Looking forward to working with them in the future.

The photos of a property we viewed were misleading. The condo did not seem well-kept from the…read moreoutside and the boards and windows were dirty. There was an over abundance of cars on the street unlike the spacious area portrayed on the photos. We had minor issues with the lockbox. Next to the lockbox was a laminated handout warning us of scammers and not to communicate with individuals claiming to be the owners of the condo. We wondered if this neighborhood was as safe as we originally thought. The back patio was very small and looked unkept. Finally the inside was quite old and dark during midday, unlike the open airy well lit spaces portrayed in the photo. We could hear creaks going up the stairs. We felt like we were mislead by photos that did not truly represent the property we viewed.

We have only been with RRPM for a short time but we heard great things about her and she has been…read moresuch a blessing after the last property management company caused many issues for us and our tenants. She gets things done effeciently in a professional manner and communicates between everyone. Five stars!!

Raquel helped us rent a highly sought after property " 5 other applicant's to deal with ", the…read moredeck was stacked against us but she was able to get us in with even having a dog ! She can pull strings like no other ! Your in great hands with her skills and service ! Thank you.

UPDATED REVIEW: IMPROVED FROM 2 STARS TO 4+ STARS…read more I have now lived in a FRPM apartment for 4 years. Yes, there have been some ups and downs, but their staff is reasonable and will work with you if you can get ahold of them. It's pretty obvious that they have listened and made administrative changes that took care of my previous concerns relating to getting return phone calls, maintenance, and advocating on my behalf when my building owner has tried to substantially raise my rent. I would encourage anyone doing business with FRPM (or any apartment management company) to have EVERYTHING in writing. Seriously, everything.

Where do I even begin. First Rate property management has got to be one of the worst rental…read morecompanies one the planet. Being military I've lived in my fair share of apartments, and this rental company is the worst one of them all by miles. When I rented from them they were not understanding at all always thought that I was out to get them whenever I reached out to them with an issue, they raised the price of rent without updates even though they claimed that renters that had been there before would keep the same price for rent, they raised it anyway. They came and did maintenance checks without proper notice, and on top of all that 5 years later after renting from them and evicting me for reasons I'm still unsure of I still get emails regularly claiming I owe them money! I owe them nothing. Anyway worst rental company out there, do not recommend.

Brian has been absolutely amazing to work with and has helped every step of the way. Response times…read moreare so quick and they have been so incredible throughout the whole process! Thank you for everything!!

Brian has done an excellent job of managing our rental property and taking care of repairs as…read moreneeded. Really appreciate his services and the peace of mind knowing that he has everything handled for us. I would recommend him to anyone needing a property manager.

Ive used them for 13 years or so. The portal helped with ease of rent paying and getting things…read morefixed if needed. A LOT better than the last time I dealt with a Boise management company!

I've had a great experience working with Wright property management. They have excellent…read morecommunication, respond quickly, and make the process easy and efficient for us as a vendor. It's always great working with a company that is professional, responsive, and easy to work with. We really appreciate the opportunity to work with their team!

I had my rent paid in full with a 30- day given notice. After picking my children up from school, I…read morecame home to this woman standing in my living room stating she was there to see the progress of my move out. I had been in an abusive relationship and sent my husband at the time to prison. Do you think she cared? Do you think she cared about my 3 children? Nope. You never know when your circumstances will change and this woman will not be considerate. She only cares about her money.

Worst property management company to deal with EVER!!! These comments are left by a renter that had…read moreto deal with these people (I had a landlord (my friend) who lived in Europe) After NEVER being late with any rent payments for over 10 years I still had to deal with missed communications, belligerent attitudes, and blatant attempts to rip off the renter. The final straw was when I had to deal with one of their marginal contractors that must have been having a bad month and attempted to nick HPM for a bogus $130 bill which HPM tried to pass along to me. This action, however, violated the terms of THEIR OWN LEASE AGREEMENT with me. This resulted in the cessation of business with HPM (other then them still accepting my rent payments) and a final termination of their services. Let me add that because HPM violated their own lease, I did receive the full amount of my deposit back from them when the house was sold and I moved. Avoid these rip-offs and their sadly lacking business skills at all costs...there are much better property management companies to work with in this market if you care about your property and your tenants.

Wow! AVOID THIS PROPERTY MANAGEMENT and Brandon Morgan. My…read moremother was found dead in her apartment less than 72 hrs ago and despite being listed as the emergency contact for my mom on the CATCH program's emergency contact information (who directly works with Brandon/lease office) i was never contacted before Brandon began dumping my mothers personal property away and chucking what little i had left of to remember her by in the garbage. I also did not have access as the key was with coroner and being held by police so i could not access the apartment to begin gathering my moms items. When i called upset and asked him to pause removinf anythinf from the apartment he smugly said, "im not here to be a counselor" and said they needed to get the place cleaned and rented. Its been LESS THAN 72 hrs since i was told my mom was found dead! I reminded him there is a human being on the end of the other phone here and to cultivate some humanity. I recommended he NOT treat families like this should he have this situation again to which he laughed and said "sure." What an awful interaction & void of human empathy. Unbelievable. Unconscionable.

The first 4 years were okay but this year in April 2026 they sold our rental unit without letting…read moreus know in advance so May 2026 we moved out..... Didn't rent from them not worth the BS!!!!!!!

Jason is extremely personable and friendly and extremely helpful! My move in situation was quite…read moreunusual so the fact he was so helpful and understanding along the way meant a lot to me! Absolutely recommend living in one of their properties!

I was a tenant of a property managed by Vaughn Properties for nearly 3 years. In that time, I was…read moreimpressed by Jason's professionalism and timeliness. He responded right away to any communications, and was on top of things when minor repairs needed done. I had 0 issues with them in the whole time that I was a tenant, and I would rent one of their vehicles properties again.

We have been using Tracey with Homefinders to find quality…read moretenants for years now. She has continually located well vetted tenants within a very quick timeframe. Always friendly, always professional and it's my understanding the tenants experience the same quality service. We will continue to use her for years to come. We highly recommend Homefinders of Idaho.

Traci at homefinders has been finding tenants for me for over 25 years, I would never use anyone…read moreelse. She's honest and works super hard to find quality people. She's the best!! Bob