My husband was transferred out of state and Sherry listed and sold our home within DAYS for full…read moreasking price! She sells most all of the houses in my neighborhood and knows the ins and outs with everything pertaining to real estate, appraisers, mortgages, etc. She is an excellent negotiator and very professional. She really does her research with all the comps that are active, pending and sold to help you be informed before you list with her. I highly recommend her if you are thinking of listing or buying a home!

Laura was our realtor for the estate sale of my mother-in-law's house. There are three things that…read moreI believe are necessary for a great experience. 1. Sell quickly 2. Get a fair price 3. Keep me informed along the way My experience with Laura checked all these boxes. Negotiations with the successful bidder started after the open house. I feel we received "market value," and she kept us constantly updated. I couldn't ask for more.

I'm not sure how I got so lucky that the first Realtor I called turned out to be so amazing! Laura…read morewas incredibly prompt, professional, helpful, and definitely gave me the feeling she was going to bat for me and my concerns! Talk about making things happen! I turned the key on my little house exactly 6 weeks after seeing it! And that was with Christmas in the middle, along with an inspection and a fair amount of bargaining! If you're looking for a quality, realtor, don't waste time looking anywhere else! Thank you, Laura!

Selling a home from out of state can be incredibly stressful, but working with Amy made the entire…read moreprocess smooth, professional, and even enjoyable. Amy helped us sell my Mom's home while we were managing everything remotely, and we couldn't be more grateful. From day one, Amy was communicative, organized, and proactive. Amy handled every detail--from coordinating removing items, cleaning and anything else that came up to managing showings and paperwork--with efficiency and care. We always felt like the home was in great hands, even though we were hundreds of miles away. Thanks to Amy's deep knowledge of the local market and expert guidance, we received multiple strong offers and were able to close quickly and smoothly. What could have been a complicated, stressful experience turned out to be seamless. If you're looking for someone trustworthy, responsive, and genuinely dedicated to their clients, I highly recommend Amy. Amy went above and beyond in every way.

Amy was an absolute joy to partner with on selling our home. In today's market we weren't sure we…read moreeven needed an agent but after meeting with Amy and hearing her unique and creative ways of listing a home I knew we needed her in our court. Having bought and sold now four homes we were exceptionally pleased with how responsive, attentive and professional Amy and her team were. They truly went above and beyond a "transaction" and if I had more houses to sell I would certainly call Amy again. Highly recommend to anyone looking to buy or sell. Even in today's crazy market you don't want to go it alone! An investment worth every penny!

The Sold By Shep team exemplified a Client-First attitude with their actions throughout the entire…read moreprocess of purchasing our beautiful new home and the sale of our previous home. Mark and Chris went Above and Beyond to sell our home, achieving the required non-contingent offer in six days; and while we were on vacation- they were available to be present for a carpet and microwave/oven install. They also assisted us with the loading/unloading of our household goods. Mark and Chris worked through every obstacle we faced along the way. You name it, it happened. Initially, they were helping us build a custom home. Their knowledge and expertise was invaluable during this process. When we decided to buy a home instead, they rose to the occasion, helping us find our dream home, including late evening showings and constant communication. Both Mark and Chris are still checking on us, asking questions and always being helpful in every way. Being retired military, it helps that both Shep brothers are Veterans and understood what our expectations were and assisted us in using a VA loan. Angela Shepherd with USA mortgage was amazing to work with, and very knowledgeable. I can honestly say a friendship has been built and we would highly recommend them to anyone---Hands Down, the Best to work with!!! Jake and Jenny Flores

The Sold By Shep Team is truly life saving miracle workers! We found Chris after struggling and not…read moregetting close to finding a home when we were under a serious time crunch with our lease running out and our landlord wanting to move back into his rental. In a matter of one night Mark and Chris had us on track to finding our loving home and we're super thankful. Even with all of the emotional stress, and with Chris keeping us on track by joking and giving us a hard time to keep the mood light and being reassuring , we made him and Mark work harder than ever, but the way they handled it was truly amazing! They definitely made us feel like family and not like realtors that were just trying to make a fast dollar. We highly highly recommend the Sold By Shep Team!

Lisa is amazing! She helped us secure three offers on our house (all over asking price) within a…read morefew days of listing it. I would recommend her to anyone interested in buying or selling in the Cincinnati area. We interviewed several realtors and we're so happy we chose Lisa! She uses an excellent photographer and a great aerial photographer (drone). Furthermore, she's very engaged in her work, understands real estate marketing, is always available for her clients, and was a lot of fun to work with. 5 stars!!

Lisa is wonderful! As first time homebuyers, my husband and I were unfamiliar with the process of…read morebuying a home. Lisa was there every step of the way to answer all our questions. She was readily available to book showings and show us houses. We highly recommend her to friends and family.

Alison was very insightful in every step of the selling process. I highly recommend her to help you…read morethrough buying or selling your home.

Alison helped us relocate to Cincinnati from another state and we found a great home in a wonderful…read moreneighborhood in a short amount of time. This wouldn't have been possible if it weren't for her knowledge of the area and attention to detail - a whirlwind tour of homes on one long weekend could have been terribly stressful, but she made it a well-scheduled, smooth process. Having grown up nearby, she knows the ins and outs of the Northeastern Cincinnati suburbs: what different neighborhoods are like, streets that may be busier at certain times of the day, easy access to parks and schools - all the little things that you'd love to know before you choose a home! Alison is always available when you need her and makes good use of email and text messages to keep you informed. Highly recommended!

We needed a bigger house for our new baby and fast! Larry Whited sold our condo in 3 months!…read more Condos are hard to sell, but during a recession?! OH YES, he made it happen! Larry is the man who can!! Thank you for all your help AND those awesome low fees!

I'm not usually one to do this, or have ever left a bad review about a company, but I have never…read moredealt with such a bad business, or ignorant people in my life until Preferred Real Estate Managament/ Jennifer Day REMAX Group. In August of 2025, Luke & I signed a lease for a duplex house in Lebanon (1/3 units). We had multiple different employees of this company tell us upon move-in, that there are 3 gas and electric meters, one for each unit. We did not second guess this, as we believed what the company was telling us to be true. Fast forward to January 2026, we noticed our Duke bill had doubled the amount it previously was. We had a Duke Energy technician come and investigate this matter. The Duke tech confirmed there is only ONE gas meter for the whole house, and we have been paying the Duke bill for the whole house, while the other tenants have not been paying a Duke bill at all. We immediately contacted management (Jennifer & Kelley) to help look into this matter, and resolve the issue. For 3 weeks, we have been going back and forth with both of these ladies. We have gotten very distant responses, if we get any response at all. It takes then days to respond, sometimes a week. They have been giving us the run around the whole time.. oh I don't deal with that ask Kelley.. oh I'm busy, ask Jennifer... for 3 weeks. As property management, you should be attentive in a big issue as such with YOUR tenants. After 3 weeks, we finally got reimbursed for all of our previous Duke bills upon move in, but were then told going forward, Duke bills will be split up based on sq ft of the unit. Nowhere in our lease does it state this, or was made aware to us in the first place. If we knew the bill would be divided by sq ft, we would have never signed a lease. We try to be frugal with our usage of utility bills, only using what we need, and our thermostat has been turned off 99% of the time upon move in, as heat rises (our unit is the top floor) & additionally, we have 2 mini splits in our unit that are fully electric (our electric is billed through Lebanon Municipal with 3 separate meters). Dividing the Duke bill up by sq ft, means we pay 50% of the bill, and the other two units pay 25% & 25%, solely, because our unit is the largest, even though we use the least. If another tenant wishes to run their thermostat significantly higher or lower than ours, we are essentially compensating for their portions of usage. What this company is doing is illegal and unjust. I have truly never seen a company use unfaithful practices as such, with no remorse or acknowledgements to their own wrongdoings, and I have never been the person to sit on the side and not stick up for what is right, especially when a company is stealing my money. Jenniferr and Kelley in management still will not admit to their wrongdoings to this day. This company is also a real estate company, so I highly suggest looking elsewhere when buying a home as well. I have already filed a BBB complaint against this company.

If I could give ZERO stars I would. This place is the worst group of people we've ever delt with…read more DO NOT RENT FROM THESE PEOPLE. We've been in this apartment 7 years since before this company took over. Once Preferred Real Estate Management took over they changed our lease to month to month the last year. They've raised the rent $100 every three months in the last year. They've also kicked out an old man, who's also a veteran and now he's living in his car and possibly having a stroke because they priced him out of his own apartment. And guess what's happening in his apartment? NOTHING. THERES NO ONE THERE, while he's homeless. This apartment has had a horrible roach infestation since before I came here. And they keep making excuses about it and won't fix the problem. We also have a neighbor who's had the cops called on them 21 times in a year for domestic violence and management has done nothing while they shake the entire building. DO NOT RENT FROM 121 North Broadway in Lebanon. What a terrible group of people. You should be ashamed of yourselves. I will also be sharing this info with the news. You all are fucking pigs