Booked my sister a 8am appointment for boho knotless braids (we did arrive 5 minutes late due to traffic). Upon arrival, we were greeted and she instantly sat down. I don't remember her braiders name but she was pleasant and did a great job! The shop is beautiful and clean. If you want human hair pieces added to your braids it's $20 extra otherwise you can stick with synthetic. They have a variety of hair color options as well. Cash is preferred but you can use the card reader for $5 convenience fee. Overly loved my sister's hair! Thank you Mamacita & see you soon! read more

Mamacita Braids - Boho Knotless (Medium) - Hair Salons Near Me - IND HILLSIDE, New Jersey

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I feel scammed because this hair looks absolutely nothing like the website. My braider thought it would look better once installed. It's not terribly bad, but not what I expected and was advertised. The website also doesn't allow for you to leave a written review. Otherwise, I would've posted one to advise others. read more

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Originally I rated this place 2 stars after my last visit because the hair started falling off the same day. However braids lasted way longer than expected I had them on 3 going on 4 months so I'm amending my review and giving 3 stars. The only thing tho is that because I have around 16" my natural thru ended up putting crazy glue on my hair I had to cut the tip with my hair to remove the braids. read more

Mamacita Braids - Been coming out without the brushing. I'd be walking around the house and see hair on the floor. I only brushed to make my point. - Hair Salons Near Me - IND HILLSIDE, New Jersey

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I haven't had my hair braided in over 10 years, and I'm so glad I chose Mamacita Braids for my first time back! From start to finish, the whole process was so easy. Scheduling was simple, communication was clear, and when I got to the salon, the entire staff made me feel so comfortable. My appointment was long, but Mamacita herself (the owner) did my braids, and she never once stopped for a break--she worked nonstop with the sweetest attitude the entire time. I was honestly a little nervous about sitting for so many hours with people I didn't know, but they made me feel right at home. The atmosphere was warm, professional, and welcoming, and my braids came out PERFECT. Mamacita is truly a queen at what she does. If you're thinking about getting your hair braided, this is the place to go--easy process, great vibes, and flawless results! read more

I've been here 2 other times before and didn't have an issue. Today they pissed me off so bad I cried. One, I asked for a style that they said they couldn't do. Mind you - I literally got the style that the picture is from (literally a picture of myself) AFTER THEY DID MY HAIR LAST TIME. They said they couldn't burn the braids. How tf are you a hair braiding place that can't burn a few of the ends. I digress. I then say ok give me a bob. Y'all. This bob is so embarrassing I cried when I got home and looked in the mirror. It's lopsided, one side isn't curly but the other is, not the same length. Not layered like I asked. Like a wonky braided bob. I am LIVID - in this economy I lost my job and everything I pay for has to be the quality it should or it gets me emotional. Paying over $200 for a style I'm going to be forced to take out in a week really bothers me. I called and said my hair looks terrible. I am so mad I will never come back again. read more

After reading reviews online, I decided to book an appointment with Suliat. When I arrived a few braiders asked what I was there for and I told them medium knotless braids at bra strap length with Suliat. I was then instructed to sit in a chair as she prepped the braiding hair. The shop was nice however there was was a lady that came in that was trying to sell products to the braiders. Later as I am getting my hair braided I discovered that the person doing my hair was not Suliat but I didn't mind because she was nice and was careful with braiding as I have a tender scalp. I got into the shop at 5pm, she began braiding my hair at 5:40 (after prepping the braiding hair) and my hair was complete at 9:30pm. Once complete I felt that the hair was thin at the ends and I asked her to curl the ends to add some volume and she added flexi rods to the end and redipped the ends of the braids. Now, why did I give this experience 2 stars? A few days later out of curiosity I wanted to see the parts in the back and to my surprise the parts are inconsistent with the front. The parts are large in the back instead of medium, not all of the rows are brick layered so you see a lot of my scalp, and the braids looks sparse as if not enough braiding hair was added. Also, there was lot of product build up on the braids. Overall the braids look decent but if the quality of work is not the same as their instagram pictures advertise, then to me it is not worth the $200. read more

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The website is not designed properly and does not assign a stylist that can actually do the style you select. Although I left an incorrect number (area code typo) the salon could have but did not email me. However, I received several reminders via email. Due to it being New Year's Eve Eve, and the following day being Sunday, I settled for another style that I am not fond of. Someone finally responded tonight and still had no remorse or apologies for my inconvenience. My number was my fault but my email was correct. Customer service lacks significantly within this business. The Hillside Police came to the salon while I was getting my hair done and checked a stylist that didn't want to return a customer's deposit. This place should be better managed and Ama, a stylist there, was nasty and rude. Patience, who is true to her name, was the only reason I stayed but I will not revisit. read more

I am unsure why the reviews are so negative but I thoroughly enjoyed my services here getting my hair done I went and got small knotless waist length with curls at the end for a reasonable price and I was out within seven hours. read more

Had a 5:00 appointment and didn't get in the chair until 6:47 pm. After 10 braids, the stylist walks away and goes on a "break." Didn't say anything. It's 7:36 and I'm sitting in the chair with 10 braids in my hair. This is poor customer service. If it was not for me attending an event in the morning I would walk out and they can keep the deposit. I will not be back. The one star is only because you cannot leave ZERO stars. read more

This is anything but a 'luxury' experience. Dealing with the owner of the salon, Mamacita has been one of the most horrific customer service experiences I've had. I've been a customer of the salon for 3 years now and have utilized quite a few of her stylists and booked a range of different hair styles. She denotes her 'luxury' Mamacita braids as one of the most expensive hair styles to book on the salon. I had mine done there about 4 weeks ago and spent $550 plus tip. I made an appointment to retouch my crown in anticipation of a wedding I am attending this week. Please keep in mind that you will prepay a non-refundable deposit at the time of booking and be at the mercy of owner's poor time management skills. Although I had a confirmed appointment, with a deposit on file I was contacted very late on the evening prior to the morning of my service. Having already taken my hair out and wash/dry in preparation for my service. Although I disappointed about the last minute cancellation I was understanding that this was due to an emergency and believed that I would be working with the owner to find a new time to reschedule the appointment. The owner alleged that it was not possible to find another stylist and later offered that she could find a 'Caribbean stylist' (her words) to plait my hair instead, a totally different hair style than 80% of the rest of the braids already in my hair, which were done in this salon just 4 weeks ago. I let the owner know I would like the same braids that I already have in my hair and I would be waiting to hear back to confirm the same service that was unexpectedly cancelled. She promised she would return my call by that afternoon... I still have yet to hear back and have called and texted and even visited the salon in person, anxious to get my hair appointment scheduled in time for a wedding. I'll be reaching out to American Express to dispute the non refundable deposit on my card and will more importantly never return to this salon. It used to be great but the quality of braids and customer service is not equivalent of the price you pay. Have a back up option on deck if you decide to book here. Never again. Screenshots and visuals attached. read more

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HORRIBLE SERVICE NEVER AGAIN!!! I booked a 5pm appointment for my daughter I had an appointment booked with Nicky but she said she was tired and didn't want to do it I arrived early around 4 so they argued with each other for a whole hour then finally got started in the middle of them braiding they started packing to go home and asked me to pay I called the owner she never called me back my child is so upset and so am I read more

First time visiting last Wednesday walked in when they opened and they got me and daughter hair together in a few hours. Loved the braider that did my hair she was very nice and she braids fast. Will be returning for knotless maintenance for me and my daughter. been looking for a good braiding place for tears read more

Very very disappointed in the service this time! I went to get a touch up for my ombré braids with KG, she was not there for the appointment even though I booked with her, so they had another lady do it. Not only did the lady not match the ombré, the braids aren't even the same size! The picture speaks for itself! And the lady who did my hair was so rude! She was so rough with my hair that even her coworker said something about it in French and she responded that it didn't matter. She was complaining about doing my hair the whole time. And you can tell she didn't want to do it with the final outcome shown. Next time, you should make sure your clients don't understand your language before you talk about them! Because I sat there and heard and understood everything. So unprofessional. She didn't even do all the layers for the touch up and they still charged me $200! Waste of money, I'm embarrassed to even go on vacation like this. Every time someone asks me why my hair is like this I tell them of my horrible service at mamacita read more

Mamacita Braids - Hair Salons Near Me - IND HILLSIDE, New Jersey

Didn't get my hair done and I feel as though I dodged a bullet. I advise everyone to read the google reviews to determine whether you're comfortable with off-putting sometimes humiliating treatment from people you entrust with your scalp. They always say they give 2 hour notice on appointment status (screenshot was less than 2 hours and I was already 30 min away. I also received no response and had to call the shop) and website says time is just an estimate but to pay a non refundable booking fee for simply the option of being considered to have your hair braided that day is absurd. I was told "they don't have enough braiders come in on Sundays" which is weird to me because as a braiding shop who takes appointments you'd think they'd staff themselves accordingly. Just lets you know they don't really care about their patrons, just some exposure maybe a BBL to make their instagram more alluring. I ended up rescheduling but after reading google reviews was turned all the way off. The website wouldn't allow me to make anymore changes to my appt so i called to cancel and was given a bit of a tone which was funny to me. "You can change it yourself" so i replied with my reason for calling being only because THEIR site didn't work and was brushed off. And yet, they still dodge accountability. Shame on this place. Honestly and genuinely would be better off going to 125th with no appointment or hair for half these prices. read more

Mamacita Braids - Hair Salons Near Me - IND HILLSIDE, New Jersey

First off please read these reviews they aren't lying. You can't delete someone's review on here versus IG. I booked online days prior for 9am. I called multiple times to let them know I'll be running half hour late. When I arrived all of the chairs were filled up. After waiting an hr the owner came to me and explained that a few of the girls called out due to not having child care and she'll give me discount since I'll be waiting for awhile until one of the braiders finish up. I went to the nail salon next door and came back a little after 12. I didn't get into the chair until 1. My braided Patience didn't finish separating the hair until 1:35. Sweet lady I will say but I will never go back to her to get my hair braided. I got the small medium boho bob. My braids are all different sizes including my parts. Because she parted my hair so wrong she didn't know how to give me a middle part without having so much hair left over on one side so she called 3 braiders to help her part. Each time they touched my hair including her she kept adding neatbraid jam like that was suppose to help out with the parting. My hair is so gooked down with it it's crazy. There are some stylist that do amazing hair there but there are some that don't which are the ones that are not posted. The owner is the true master of the braiding and it's her work that's posted and maybe 1 or 2 other stylist out of the 10 that will there. It's not worth it to do there when you can find somewhere cheaper and will do it better. I figured the pictures on ig that they were the best and their prices were based off of their work but remember it's ig they post what they want you to see. I ended up leaving out of there after 7pm and the discount I mentioned early on was only $20. read more