We ate here frequently during our stay at Paradisus in Cancun because it was the only place with consistent hours of operation. Being a buffet, it was a solid choice for the family, offering a wide variety of meal options.
The space is spacious enough to accommodate a large number of guests, with both indoor seating and outdoor seating (available during breakfast only). Even when a whole company took over the all-inclusive hotel, the staff impressively managed to accommodate both the company and regular guests without issue. The atmosphere is peaceful, with natural elements featured throughout, and the views outside are truly remarkable.
As for the food, it was hit or miss. I sampled most of what was offered initially but ended up sticking with the American dishes, which I found to be the best. Unfortunately, the Mexican food was disappointing--it tasted unauthentic and like typical buffet fare. It's sad to say, but I've had better authentic Mexican food in California. We mainly came here for breakfast, as it was the only option available at that time, and the American-style breakfast items (like eggs and baked goods) were enjoyable.
What stood out the most was the service. The staff went above and beyond to ensure our stay was pleasant, and their hospitality was the highlight of our all-inclusive experience. They truly deserve the best! read more