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    Malik CPA & Advisor

    5.0 (1 review)
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    Services - Malik CPA & Advisor

    Accountants

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    3 More Services

    Payroll services

    Audit and conflict resolution support

    Tax planning

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    9 years ago

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    Block Advisors - Block Advisors

    Block Advisors

    (10 reviews)

    Deborah Henning is unresponsive and difficult to work with. If you have her do your taxes you can…read moreexpect to have to follow up multiple times to get them done. She will constantly remind you how busy she is (of course it's busy, it's tax season). Last year, after reaching out to her multiple times to finish our taxes, I had to literally point out errors that she had to correct on the spot. Luckily, I caught the errors before the taxes were filed. I thought I'd give her another chance this year. Again I had to reach out multiple times to get a hold of her after dropping off my paperwork. She told me it would take a week. I reached out 11 days later after she failed to reach out (she has my email and number). When I did get a hold of her, she told me to come on the Sunday at any time (2 days before the tax deadline). The day prior, I get a call from the front desk person, Liz, who told me about how I missed my made up appointment today; that she called me multiple times (received no phone call); and that my taxes were ready to pick up. She hung up on me after I tried explaining to her that I am supposed to come the next day. She told me Deborah has no time for me. I picked up my paperwork and will be doing business elsewhere.

    Scheduled 2pm appointment for Friday - July 26 2024 with Wendy C. to discuss concerns over current…read more2023 year returns to ensure everything had been completed with confidence after meeting with Financial Planners. HR Block at this location had provided information for subsequent forms to review an inherited IRA and just needed to re-confirm information since investment company recommended to check again due to tax implications from 2023 returns. Was called at noon by Lorena from their office to go over questions I had for Wendy for today and to confirm I had documents to present and asked if I could instead send documents by email through the app and wanted to know if I could meet if wanted by phone instead of in-person, or if in-person was the method I really preferred for today's appointment. I confirmed that I wanted in-person and to review previous documents to ensure everything was still in order, and she then informed it would cost $100 for consultation fee if was anything concerning the upcoming 2024 return for next year. I assured her that this is same questions I discussed with my previous HR Block Advisor previously and to go over those concerns with documents I previously provided during my tax returns. Lorena insinuated the time being noon and wanted to again confirm I had the documents ready and that we were two ours out from the appointment time and wanted to know if again I wanted to meet by phone or had to be in-person. I informed her again that I would not of scheduled to be in-person if I did not want to be in-person. She seemed like she was trying to push me to by phone only and or seek further items to include charges for items I was just trying to confirm and not seek additional consultations for fees that I already paid from my 2023 returns. Since it seemed I was being pushed that they didn't want to serve me today, I informed I would be reporting this concern to HR Block for review of their location because the concerns today and rudeness of a call of wanting to take care of issues before it costs me in the long term of things. It seems they only want to meet virtually, have you send documents online and not want to assist in-person without charging you so much more for items these days... Honestly I am frustrated with the lack of trusting their client would show for the appointment as I never missed any time I scheduled, nor needed this type of treatment today. I am very upset, frustrated by the lack of ownership to meet with their clients to give peace of mind they claim to do! Fix this and either re-train Lorena or have her move on.. because she is ruining the business relationships with this location!

    Dallas Tax and Books

    Dallas Tax and Books

    (52 reviews)

    North Dallas

    I found the Crescere group from the positive reviews on Google and Yelp, and I am certainly glad I…read moredid. Ron is a tax wizard. He helped me both with my business taxes and personal taxes, and WOW was I impressed with his knowledge. His expertise was such a relief to be able to lean on this year. Ron also has a unique since of humor, which may not be for everyone, but it made paying taxes oddly relaxing for me (and dare I say, even enjoyable). Would strongly recommend Ron for both business and personal tax needs!

    Proceed with Caution: My Experience with Ron Mussett…read more I initially worked with Ron to set up my LLC taxed as an S-corp. He was helpful during the initial process, but unfortunately, the execution was flawed. He made repeated administrative errors, such as filing paperwork incorrectly, missing deadlines, and even misspelling my name and my company's name multiple times. While I initially overlooked these mistakes, things only worsened over time. One of my biggest concerns was Ron's reluctance to answer questions beyond quarterly payroll tax filings. I often felt like an annoyance rather than a valued client. More critically, he failed to inform me that I wasn't making estimated personal income tax payments, which led to a substantial tax bill for 2024--complete with penalties. Based on my experience with him, I expect he would say this wasn't his responsibility, but better communication could have prevented the issue. Additionally, his tax planning knowledge was not the right fit. For instance, he was unfamiliar with Solo 401(k) plans and only recommended SEP IRAs, which didn't align with my financial strategy. He also would push back against strategies like structuring payroll for my spouse, paying her the max required for a 401(k) contribution, and "netting out." Beyond these shortcomings, his overall responsiveness was mediocre to poor--not just during tax season but consistently throughout the year. He was only reachable via email and rarely by phone, making it difficult to get timely responses. To be fair, Ron is very affordable compared to other CPAs. At the time, I was paying a fraction of what I pay now. However, I've come to realize that paying three times as much for my new CPA is well worth it--because at least now, I don't have IRS penalties, unexpected tax bills, or unanswered questions. My new CPA is available via phone and Zoom, open to one-on-one consultations, and takes the time to ensure I understand my tax strategy. If you're looking for a CPA who provides proactive guidance, strategic tax planning, and clear explanations, I would strongly recommend looking elsewhere. Just as we expect doctors to have bedside manner, I believe a CPA should show a level of respect and care for their clients. Unfortunately, that was not my experience. I often felt disregarded, and the lack of communication left me with IRS penalty letters, an unexpected tax bill, and a new CPA who is now cleaning up the mess. Ultimately, I take responsibility for not holding Ron accountable sooner. However, if you choose to work with him, be prepared to take a very hands-on approach and ensure you fully understand what he is offering. I've since found a CPA who is a much better fit--someone who takes the time to explain tax-saving strategies, aligns with my long-term financial goals, and ensures I won't be blindsided by another massive tax bill in 2025.

    H&R Block

    H&R Block

    (2 reviews)

    Htrae Cannon ... manager . Lack opf professionalism and no follow through. I have been…read more dealing with a problem with their service for more tha 15 weeks with no follow thorugh by this lady . I have complained to management in Kansas city and they have done nothng to addrress the issue. This is a nightmare and Htrae seems to think its funny. No call back Suppose to remiburse my funds completely in 5 weeks and it now 11 weeks a nd a partial cut payment of monies owed. Was to turn in for reimbursement and didnt follow through. wont call back and is the ost disrespectfull thing to do does not care about her customers FFFFF rating

    If you dont want to experience hell when it comes to customer service, please never step your foot…read moreinto any of H&R Block offices. This was my first but also last time that I will ever bring my business to this joke of a company. On March 15th, 2021, I stopped by this branch to get some answers about my tax situation and problems. Couple days later, I had found out by email that the agent I was speaking with filed my 2019 tax return, and she did so without my consent (!)Very frustrated, I called H&R Block corporate office and they put me in contact with the District/Regional Manager Anthony . I felt good about it as H&R Block was trying to redeem their image. Little did I know! After weeks of waiting and investigating, the District Manager called me and told me that H&R Block had decided to cover the debt since I owe taxes on that year, and it would be only a matter of days to a week or so before they send the check that we would forward to the IRS. Today, it's been 2-3 months since I was told that the check was approved and sent on its way, every time I speak with the district, it's always one lie and after another to justify why the check is not in yet. I can't believe that nobody in this company even care about their customers. I will fill a complaint to the BBB, since when I call, nobody is willing to assist anymore. Please save yourself the stress and trouble and stay away from this company.

    Malik CPA & Advisor - accountants - Updated May 2026

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