At least in my case, this has been absolutely inconvenient from the moment I signed up. Then when I reached out through my rep to cancel my account, they conveniently never got the cancellation and kept taking out money for a year. Now they owe me $2000 and I've yet to see a penny back. Will update the review if they do the right thing, but will be taking legal action if they do not. To top it all off, when I called corporate, they asked why I was canceling, and I told them that it was inconvenient and I had an awful experience, and they listed in the form for reason I was canceling as "not enough credit card processing". Maddening. read more