I like this place, people always friendly, it's clean and does what it is intended. Price on lotion…read moreis a bit expensive, but what isn't any more. We have a membership and go three or four times a week. In my case tan fat looks better than white fat LOL. The parking lot is another story, I think it is very hard to get in and out of especially when there's a lot of traffic on McKinley

This place is absolutely great and the staff are always very nice and helpful especially Leah!read more

Brand new Mailbu :-( convert!! Brian was funny but to the point. I was able to get exactly the…read morepackage I wanted. I am very much into spending my money rationally. Spend $89 bucks at Malibu and only got bed 1 with 4 bed 2 visits. Ummm I went in for the 19.99 deal.. so how did it become 89? Long story and dreadful to tell. Called Tiki Tan, they are open later and told him what I wanted and he did a great deal in a level 3 bed!!! for LESS THAN HALF of that 89!!! Beds are clean, well ventilated and manager is great! Highly recommend!! Sorry Malibu.... better luck - hint to Malibu... dont advertise 19.99 then say that is "the FEE" for being able to pay for the packages. Get better beds, with out all the duct tape on them! TKIK TAN WILL PUT A MAJOR HIT ON YOUR BUSINESS!! I KNOW OF ME AND AT LEAST 3 OTHERS THAT PULLED OUT!

We highly recommend this Tiki Tan. It is a clean facility with excellent hours that accommodate…read morework schedules. The staff are friendly and customer-oriented. The sign up and cancellation process are smooth and completely hassle-free. We had a great experience tanning there and will definitely go back to prepare for future tropical vacations.

I gave Fun Tan multiple chances, and it was a mistake…read more Had I known this business was tied to the same ownership as Tiki Tan, I never would have signed up. I previously dealt with serious sanitation issues there (including getting ringworm after their cleaning practices declined), and unfortunately, this experience felt like history repeating itself. The biggest issue here is maintenance and reliability--they're terrible. Over multiple visits, I used beds with as many as 8 bulbs out at once. Not once--repeatedly. That's not a fluke, that's neglect. They only have two Platinum-level beds (the second-highest package you can pay for), and one of them--Bed 4--was down for 3 months. When it was finally "fixed," it reportedly fell on someone while they were getting out of it, and then it went down AGAIN. So for a large portion of my membership, I was paying for a level I was unable to gain full access to. The red light beds weren't any better. They technically have two, but one barely worked--you literally had to kick it to get it to turn on. When that one went down, everyone was forced onto the single working bed, which runs 20-minute sessions, so it was constantly booked. Near the end, I couldn't use it at all. So again--paying for access I didn't realistically have. Customer service didn't make up for any of this. Communication was unclear, issues weren't handled proactively, and when I finally raised concerns, I was offered one "comped" month and told they would waive the early termination fee... except this was at the very end of my 6-month package (which was a birthday gift from my wife). That's not a real resolution--it just feels like a way to make it sound like they helped without actually fixing anything. At the end of the day, this place has: * Ongoing maintenance problems * Broken or unreliable equipment * Limited access to higher-tier services you're paying for * Questionable sanitation history * And customer service that doesn't actually resolve issues I stuck it out longer than I should have hoping it would improve--it didn't. There are plenty of other salons out there. I'd strongly recommend going somewhere that actually maintains their equipment and values their customers. RIP to the previous owner that was amazing!

Not sure what happened, came one morning a bit early (15) min walk in they told me was early, went…read moreback to car and waited. Two woman came right after I went to car, they went right in and started tanning, I went back in was told I was two minutes early!! The women got in I didn't!!!! Got yelled at by some new girl & long haired red headed girl, voiced my opinion and waited, I was treated differently because I was a guy. All I asked for was same treatment, didn't get This was McKinley ave location

I started going tanning here after a bad tanning experience at another salon. I haven't tried the…read moretanning beds but I have gotten manual spray tans a couple of times here and they have turned out great so far. The girls who have done my spray tan's were very friendly and the environment is very clean and professional. I highly recommend going here for manual spray tans.

I'm extremely frustrated & disappointed in my experience with Malibu. We have used them for years,…read morebut will never use them again. Earlier this year I verbally cancelled my membership. The woman at the desk told me she would take care of the cancellation. Never did she say anything about requiring a written cancellation in order for it to be effective. Three months later I was told that I was behind three months of membership. I explained what had happened & was asked if I had proof. Of course I did not since it was verbal. They then turned the account over to collections. I once again disputed the charges in writing. Malibu came back & said that they would not waive the fees. In order to avoid this showing up on my credit report, & for that reason only, I finally paid the charges. At that time I again explained the situation & said that I strongly disputed the charges. In my mind, I did nothing wrong. I cancelled my membership & was told that it would be taken care of. I don't see it as my fault that their employee deviated from their rules. Additionally, our family does have another membership with them that had not been cancelled. It also had not been used in some time. So, Malibu has made a few hundred dollars off of that membership without having to perform. That should have been enough for them to believe my situation & waive the fees. That membership will now be cancelled as well. Any future business from our family will be taken elsewhere. We will also not recommend Malibu to any friends. This situation has resulted in a loss of revenue & unhappy customers. Poorly handled Malibu.

Love this salon. Really nice staff. They also offer tanning, red light therapy and massage therapyread more

From the owner: Our business specializes in making each guest have a personal, positive experience. From Tanning to…read moreMassage Therapy, we strive to make each vist unique. Our Massage Therapist has over 20 years of practice, and our stylist always stays up with the current trends. ReNew You Spalon also is proud to offer Natural Pain Management and Skin Care. Utilizing many different organic therapies, we can custom blend your management routine to offer the best possible pain relief while minimizing any invasive treatments. Using that same principle, we also offer natural skin care options to help with anti-aging, acne, hydration and other maladies. Stop in and let us know how we can help you!

I love the custumer service and enjoy all the beds they have to offer! The staff is very friendly…read moreand helpful. They have a great vibe, the store is very calm and welcoming.

The owners don't seem to care that they haven't had AC and the beds are actually burning hot. They…read morehave a good selection of beds but if they're too painful to use then what's the point. Horrible for the workers and customers it really sucks.