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    Malibu Pool Pros

    4.1 (34 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Malibu Pool Pros

    Pool maintenance

    Malibu Pool Pros Photos

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    5 years ago

    Easy to work with and the pool is running great now. Definitely recommend. Also very helpful in understanding utility rebates.

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    7 years ago

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    9 years ago

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    13 years ago

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    Anthony And B.

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    9 years ago

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    Anthony And B.

    Thank you very much for your kind words. We appreciate your business.

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    12 years ago

    Amazing service and staff , helped me out with all my questions/concerns and the process was smooth. Thanks Anthony

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    10 years ago

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    Ask the Community - Malibu Pool Pros

    Review Highlights - Malibu Pool Pros

    Anthony and his staff are very knowledgeable, timely, and professional, and Anthony and his company did a fantastic job for us.

    Mentioned in 19 reviews

    Read more highlights

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    Crystal Pool Service - Installed new Jandy Aquilink automation for 2 bodies of water. And also installed new Aquapure salt water system  Maui, Hawaii

    Crystal Pool Service

    (16 reviews)

    This company is the worst at keeping records and keeping track of when dates of service I've been…read morecompleted. I have actual screenshots or I have asked them for invoices that they have not provided and Service had not been provided for two months straight and now that they're they're claiming that they have provided it and sending me a bill which is for $720 for zero service and zero accountability. I doubt they keep records at all and anytime that they have come in the past has been viewing far between -- once a month for 6 months if that -- and rarely a heads up. They're telling me that they have been here every single Monday while I work from home and I can assure you that I have not seen anyone not received anything and I've asked repeatedly over text message for invoices and for statements. Do not waste your time with this company!

    What can I say, Christian and his team were AWESOME!!! I just bought a house and needed the pool…read morere-plastered and only had two weeks to get it complete. Once we were confirmed, they had someone there everyday working. I could contact Christian directly at any time with questions and concerns. He made sure he covered all aspects of ensuring our pool was working at its best!!! The pool was definitely an important part of making this house a home, and Crystal Pool Service made that happen. I have attached before and after photos. We decided to go with PebbleTech because since we had to re-plaster we wanted to just make it right one time!!! We added new light fixtures, tile, and upgraded the pump, heater, and filter. We even upgraded to the PentAir technology so we can control everything from our cell phones! I can't express how happy I am with the results.

    Brothers Pool Services

    Brothers Pool Services

    (27 reviews)

    Northridge

    We had a very disappointing experience with Brothers Pool Service before service even began…read more At the initial meeting, everything sounded great. George was very friendly and thorough, and we agreed to a flat monthly rate of $260 that included all chemicals, salt, and maintenance. However, things quickly changed after the agreement was in place. Right before the first scheduled service, he asked me to go out and purchase 12 bags of salt myself, which made no sense given that supplying materials was part of what we agreed he would handle. When I pushed back, he instead sent a $300 invoice for the salt with no details--no brand, no weight per bag, nothing to verify what was being purchased. When I asked for basic transparency, he became defensive and repeatedly interrupted me. He also tried to justify not providing any details by saying he's a "licensed contractor" and doesn't need to share that information, which frankly made no sense. Being a contractor doesn't eliminate the need for clear communication and itemization, especially when you're asking a customer to pay for materials. We ultimately decided to part ways before service even started. If this is how issues are handled upfront, it didn't give us confidence in how things would be handled long-term. I would recommend getting very clear, detailed expectations in writing before moving forward.

    What a HUGE DIFFERENCE in service Brothers Pool Service provides. We have Hayward equipment that is…read moreless than 3 years old - we have had many little problems... and it has become really difficult to get a response from Hayward. Anyway, our current service provider is super nice but not great at returning phone calls or requests for service. We have been trying for almost 2 months to resolve not being able to connect the control panel to the app, and not getting the heater on. I have texted and called so many pool service providers and can't believe how difficult it is to get a technician to come repair the equipment. Its mind blowing. Added to that the fact that the first three "Hayward Authorized" technicians on their website do not return phone calls or text messages. Long and short of it is George came out, super enthusiastic, VERY knowledgeable and a wonderful communicator. He clearly explained what the issue was and fixed it in less than 10 minutes. He had the app connecting to the control panel and the heater was coming on. It was SO simple for him to determine the issues because he is incredibly knowledgeable. Also, he gave me a great education on the system and I understand it better as well. I was so impressed I see no need to continue service with our current provider as it is nowhere near the level of customer service BPS has provided us already. Monthly service rates are super competitive. It is great that we can get weekly maintenance AND repair from the same company. They have it all and are clearly experts in the field. STRONGLY RECOMMEND giving them a call if you have any pool related needs!!!

    Authentic pool & spa services

    Authentic pool & spa services

    (22 reviews)

    Reseda

    The pictures speak for themselves. What a difference in what our pool looks like now! We moved into…read morea new home where the pool had been severely neglected and contacted many companies. Authentic Pool was the first to get back to me, the first to come give me a quote and his prices were totally transparent and reasonable. He explains everything he's going to do and helps us understand the basics of the pool care between his visits and he's gone above and beyond to get our pool safe for our sons use. We are so grateful!

    Billy talked to me in a very condescending way over the phone on 3 separate occasions over the 6…read moremonth period we used his setvice. The 3rd time I was asking questions about white streaks across the bottom of my pool. He said, and I quote, "I know exactly what kind of customer you are!" I said, plesse tell me, what kind of customer am I? He said the kind that complains about ecery little thing. I said "Billy, i have not complained once on this phone call. i have asked you questions about the bottom of our pool." I asked questions because we just spent $30,000 to have our pool resurfaced and there were no white streaks on the bottom of our pool when we hired Billy. We also asked questions once when our jacuzzi was not heating up and he spoke to my wife and I like we hadn't ever used our jacuzzi. He said the pool water was too high and cold water from the pool was keeping the jacuzzi cold. Ummmmmm, nope, we have kept our pool level the same for 15 years, and it has worked. But, no, Billy refused to even entertain our problem. I refuse to support a business that does not listen to customers. You should hire anyone but Authentic pool & spa. If you do, you will regret it, unless you are a man.

    Malibu Pool Pros - poolcleaners - Updated May 2026

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