I had a few questions only an expert could answer, and I took a leap of faith and called up SoCal…read moreSpa. I reached the owner and he was (and has been) so incredibly generous with his time and helpful in answering my questions. I couldn't imagine working with anyone else for all of my pool and spa needs; they now have a client for life!

Phillipe, our service guy was fantastic and fixed the problem on the spot on a very complex Spa…read more This company also has amazing customer service keeping you informed on their arrival time and repair costs. Highly recommended, very well deserved 5 stars.

I'm a little tardy leaving this review for Spa Pros but I wanted to let everyone know how satisfied…read moreI was with the work performed. I first spoke with Misty on the phone and told her the issue I was having with my Jacuzzi J-460 (which had been pre-diagnosed by my electrician), and she was quite lovely in describing the cost of repair. It was a failed heater pump. I also needed a drain and clean since it had been some time that I had used it due to the heater pump issue. Her quoted price was fair and was NOT elevated after the service was performed, as some companies tent to do. Justin came, on time and was scheduled, replaced the faulty part and completed a very thorough drain and clean. The unit looked like new afterwards. I am very happy that I chose Spa Pros. I recommend them and I will schedule them again to care of my Jacuzzi!

Had a hiccup on the schedule. But I appreciated how they took care of it and did the service same…read moreday. Told me all I had to for caring and getting my Spa to work with the breaker. Justin and Misty are both great! Would reach back out to them for any future assistance.

Initially contacted company via Yelp with a message and ideal day window…read more Was messaged back that they were booked for 3 weeks and to call them to schedule if interested. Over a period of a couple months, I called several times and no returned calls. After sending another Yelp message and informing owner that messages were left on voicemails and no returned calls, this Yelp message would be my last attempt to contact him for an appointment and for him to return my call. I am not in the habit of chasing down professionals in order to do business. He retorted that he is sorry I had trouble contacting them. (No statement as to why my calls were not returned, or that he got my messages) But, then stated he was "declining my request". That's professional! I guess he doesn't need the work, or want to be called out on the inability to return calls.

I agree whole-heartedly with the high praise for Steve. We recently moved into a house built in…read more1970 with a hot tub time machine to match. After multiple affirmations by the seller's agent that the hot tub worked, we were dismayed to discover that was a lie. After dealing with one flaky hot tub tech, we found Aardvark. Steve was responsive and fixed our system quickly and at a very reasonable price. We were so lucky to have found him. Thank you, Steve!

It has taken me MONTHS to write this, but I was waiting for our full yard and pool area to be…read morecompleted and here we are. We got quotes from several pool remodeling companies and Smart Swim came in right in the middle. We are strong believers on "you get what you pay for," and opted to go with them even though they were not the cheapest. From beginning to end, the guys at Smart Swim were easy to work with and truly wanted our project to come out great. After 30 years, it was time for our pool to have a remodel! Through the remodel, it was uncovered that we had many severe leaks, down to the rebar that needed to be fixed in some areas. Sam was great at making sure we understood the severity and that we were okay with any new costs that needed to be added. Not only did they do our pool, but also installed turf by the pool area and put pavers all around the pool and yard area. We also got the new gray gate installed from them as well, to replace the wooden fence in the yard (between the pool). **Noting that the perimeter wall/wooden top was painted black and sanded/stained by a different company. We truly appreciate their hard work and even when we had an immediate death in the family during their time working on our project, they were very respectful and gave us some space as needed. BIG THANK YOU to Shai that really has the ultimate patience and knows how to give amazing customer service!! You all are lucky to have him on your team!

I cannot say enough about Adam and his commitment to quality and his customers. He is totally…read moreresponsive and made the entire process of rebuilding my pool much easier than I thought. His attention to detail is something to behold. Five stars.

The moment we walked into the store we were greeted and enjoyed a tour of the spas without a hard…read moresell. Robin, (a delight) had me get into one (sans water) and stretch out and I fell in love immediately. We had a fun experience while shopping and decided on a jacuzzi. Greg is the great, friendly, knowledgeable guy who handled the delivery and set up. It all went smoothly and we know have our dream jacuzzi!!!

We were recently in the market for a new spa and were fortunate to have found Pacific Spas & Sauna…read more They have a nice, spacious showroom on Sepulveda. Perhaps the best part, you can try out the spas to find the one you like. We ended up going with a Sundance Aspen and are so happy with it. Perhaps the best part was working with the owner, Robin, who is a very knowledgeable and kind woman. She was very patient with us, even with our seven year old daughter running around and jumping in and out of the tubs. We ended up getting a great deal on the spa and Robin even threw in some extras when the spa was installed, which was so kind. They have an awesome installation team lead by Greg, who is also really easy to work with and knowledgeable. We had a problem with the initial install, when they pulled out our old tub. The wood deck below was rotten and the new tub could not be installed where we planned. Greg stayed cool and helped us figure out a solution that required pouring a new slab for the tub. They came back right away after the slab was done and set up the tub. Overall I think this is a great place to purchase a spa, especially if you are on the West side. We got a great deal on a top of the line spa, with 1st class service from this business.

We hired Timeless Builds for a big backyard overhaul, including a full pool renovation, adding a…read morehot tub, laying new pavers, and building a custom grilling station. The results are stunning. We worked with Yehuda and Maor and we couldn't have asked for a better team. Their commitment to perfection was evident in every detail. Beyond the high quality of their work, they were incredibly easy and enjoyable to work with throughout the entire process. We are thrilled with our new outdoor space!

I purchased a house with a horrible back yard pool area. There were ugly concrete blocks sitting…read moreat crazy angles with oil stains and who knows what else (they had their elderly dog using the area rather than walking it!). 5 or 6 different contractors came by to make bids. Only one of them was interested enough to think beyond just removing the concrete and installing turf. That was Maor from Timeless Builds. He made thoughtful suggestions that improved the whole pool area dramatically, gave me a fair price, followed through with great communication, and had meticulous and efficient workers who got the job done on time. Maor and the company were altogether a pleasure to work with.

We hired Way To Go Builders to do a backyard and pool remodel -- new pavers, pool resurfacing with…read moremini-pebble, new coping and tile, a curved stucco seat wall to hide our pool shed, pathway makeover with stepping stones and turf, and landscape lighting throughout. Couldn't be happier with how it turned out. Our project manager Tamir was exceptional -- responsive, organized, and clearly invested in the quality of the work. He kept the job moving at a surprisingly fast pace and promptly resolved issues as they arose. Pricing was competitive -- we got multiple estimates and Way To Go came in reasonable without cutting corners. You can see it in the finish quality: the stonework is clean, the tile on the curved bench is precise, and the side yard pathway turned out better than we imagined. Our pool cleaner gave high praise on the resurfacing work when he arrived for the first cleaning! Highly recommend for anyone looking to transform their outdoor space -- quality work, fair pricing, and a timeline that'll surprise you.

I recently had my pool remodeled by Way To Go Builders and worked mainly with the project manager…read moreTamir. Overall it was a really good experience and the process went smoothly. The remodel included changing the old plaster to mini pebble, installing new tile, adding a new LED pool light, and doing the deco seal around the pool. The finish came out great and it completely refreshed the look of the pool. Once all the materials were ordered and ready, the actual work was completed in about a week, which I was really happy about. Tamir kept everything organized and the crew stayed on schedule. I also appreciated that he was able to accommodate a couple of last-minute additions I requested during the project and made sure everything was taken care of. The crew did solid work and the pool looks great now. I'm happy with how everything turned out and would recommend Way To Go Builders if you're planning a pool remodel.

I hired this company last year based on recommendations from a friend to build a complicated…read morelilypond in my house in Santa Monica . This company has done a masterful job building this above ground lilypond and I strongly recommend Pool & spa builders and they have exceeded all my expectations from service to the quality f work. Daniel

I called to schedule service and regular maintenance. I explained the situation. They said they…read morewould see what their techs schedule is would get back to me. Well, no call back. After two days, I called again and kept getting the voice recorder, so I left a message. No call back. Following Monday I called because everyone was on my back about (if I had scheduled a pool person for the next owner for regular service and maintenance- spouse, realtor, new owner, etc.). Finally she picks up and tells me that she was just handed a note by Irene and she was going to get back to me but they are headed into a meeting (probably lunch not a meeting as it was 11:45) and so I told her I can't keep waiting and I need an answer whether they can service this pool or not, and she tells me "well to be honest, we are backed out a week and a half..." so I told her shame on them for not letting me know and keeping me in the dark. Rude and inconsiderate. It is really frustrating when you try to be loyal and call only one company you had used in the past and not make other calls...well, I guess it doesn't pay to be loyal to a company who is not loyal to you\their customers.

I've been using Aqua Masters for the past four years, and they have consistently delivered…read moreoutstanding pool/equipment service. They've handled all of our equipment installations and repairs, and their work has always been reliable, efficient, and high-quality. Their technicians are knowledgeable, professional, and always communicate clearly. Whether it's a routine repair or a major installation, Aqua Masters gets the job done right the first time. They're trustworthy, punctual, and take pride in their work. After four years of excellent service, I can confidently say that Aqua Masters is a company you can depend on. Highly recommended.

They replaced three LED lights in our pool. Pricing was competitive. They responded quickly to my…read moreinitial request and we were able to set up a time for the repair within a week. Thank you!