2.5 stars would be more fair.
I'm ok with the doctor who is pleasant so far, and the younger staff members are friendly and kind.
The rooms are bright, modern, and always clean
However, the main blonde receptionist/nurse who is always there, is extremely rude and unpleasant. unbelievably so. She literally never makes eye contact, never did she say hello or goodbye to me ONCE, even if I say it audibly, never smiles, dont dare ask her to repeat a question or she will roll her eyes at you.
I don't go to the doctor to socialize but don't be so willfully rude every.. single.. time..
I was having some hearing issues and asked her to repeat a question twice and boy did she let me know visibly how irritated she was. Additionally, she speaks to me in Polish which is fine but I grew up here and my vocabulary isn't as broad as hers, so if I ask her what something means she pauses, rolls her eyes up to stare into space, and then tersely repeats herself like I'm an idiot. Does she really hate her job so much? how does she get to keep it so long?
If I suspected she may have asbergers, I wouldn't mention this. she clearly has a bad attitude and a chip on her shoulder, and to be honest I actually dread my brief encounters with her... thinking of switching doctors b/c she just makes the otherwise decent place feel so unpleasant.
I can't believe the doctor doesn't know that this person is costing her patients. She does seem busy either way so perhaps she doesn't care.
I'Kupdate my review as I have more experience with the dr
update : i don't know if this receptionist /nurse is still there. I found another family doctor, even though dr szyfer is walking distance from my home and I was generally happy with Her. I decided there are so many options and the encounters with the rude receptionist weren't worth it. I don't like conflict and I would literally dread walking through the door and having to interact with her because I wanted to tell her off each time but of course wouldn't. Just unnecessary tension when you are going in for health matters. I'm a practical person. Dr. Szyfer is no-nonsense in a good way, great with kids (speaks directly to them and they magically cooperate), seems like a healthy person herself, and sometimes rushed like many doctors. All that was fine. If your child gets sick she will make room for you and someone may have to waitI don't need to be pampered and kissed up to but the rudeness of the main receptionist (and nurse?) was unbelievable. If she is not there anymore dr. Szyfer is a good neighborhood option. As i mentioned it's a nice modern and clean facility, Accepted all kinds of insurance, and dr. Szyfer seems smart and open minded. read more