The property is fine: stranded hotel services and clean rooms (more than what one can expect sometimes). Close-ish to places you want to be in (George's Square, central station, etc.). However, had some issues with the security person. We were going out for a smoke, I asked the person at the front desk, "could you open the door?" The security guard with whom I wasn't even speaking, retorted back "Please, can you say please?" I simply looked at him and walked out. A lady right after us made the same request and didn't get that response from the man. Friends in London had warned me about this kind of thing in Glasgow, but was expecting this kind of behavior at a pub late at night, not by security personnel at an international hotel chain. That sort of ruined the whole experience. read more