John Prevatte advertises in the local weekly in Huntersville and that's how I found him. He cleaned…read moreand fixed a grandfather clock I inherited that hadn't been serviced in decades. I took him my sister's broken mantle clock and he cleaned and fixed that to a beautiful condition. He did an excellent job and was very responsive when I called for info. The prices he charged were a good value considering I know nothing about clocks, and both were family heirlooms. If you call him he can tell you whether he will take a look at a specific type of clock/issue.

charges more than he agreed on will not go back to him dishonest-- and is very rude with is…read morecommunication and emails

He was going to repair my moms little carriage clock! Now I can't find him! Called a few times and…read morenothing. I want my clock back!

From the owner: A company at Lincolnton, NC, that specializes in Clock Repair.read more

Had a gold necklace repaired here, they charged a fortune, (2 & 1/2 times what I've paid…read morepreviously, when living in California a couple years ago). They told me it would take 7 days. It took over 3 weeks and was not even sent a courtesy message about the he delay. Turns out they mail their repairs out to a third party company, they did not make this clear to me at the time. To make matters worse... The necklace broke again in the same spot about 2 months later. I refuse to take it back considering the circumstances. (note to the owner) don't lord over your store it makes customers and probably staff uncomfortable. Just stay at home.

They overcharge on their ring resizing. I took my 18k gold simple band to get it resized SMALLER…read more And they wanted 2 weeks and 200 dollars to do it. Took it to a different place and it was 40 bucks and it look greats can't even tell it was resized. It's NOT okay to overcharge someone.

Brian is a true artist! We had two pieces to refinish for our new house. One was a half oval curio,…read moreover 100 years old with curved glass. The other was a not very expensive oak tv console. It was custom built for our previous house and had worked well. The curio we decided to bring back to close to original with a pecan finish. The console I wanted white washed in a way to still show off the grain of the wood. Both pieces turned out beautiful! We couldn't have asked for anything more. The curio is now the focal point of the dining room. The console looks like a very expensive piece. If/when we ever need to get any other pieces refinished we won't hesitate to call. We give our highest recommendation!

From the owner: Repair, Restoration and Refinishing of All Furniture, Home Fixtures and Fine Antiques. Tables,…read moreChairs, Buffets, Chests, Dressers, Trunks, Frames, Sculptures, Period home fixtures, Doors, Windows, Mortise Locks, Fabrication and Recreation of Missing Parts, Repurposing Antiques.... Anything Not Stated, Just Ask ! Traditional approach of a true Artisan, one set of hands preforms every step of all restorations. This ensures the highest quality and perfection. I appreciate my Clients, and treat every project like it is a personal, prized family heirloom that deserves museum level care and restoration.

My watch stopped working, and replacing the battery had been sitting on my to-do list. I normally…read moretrek out to SouthPark Mall, but I wasn't looking forward to making that drive just for a watch battery. I searched Yelp for watch repair and discovered Bailey's Fine Jewelry on Providence Road, just a few miles from Uptown. What a wonderful discovery. From the moment I walked in, this felt different from your typical jewelry store. Bailey's is a beautiful, spacious, family-owned jeweler, but what impressed me most was how welcoming and comfortable the experience felt. Bailey's has been locally owned in North Carolina since 1948, and the Charlotte location carries on the legacy of longtime Charlotte jeweler Morrison Smith. I was greeted immediately and escorted to the watch counter. The associate taking care of me offered coffee, tea, a soft drink or sparkling water while I waited. I chose sparkling water and was handed a glass bottle of Perrier tucked into a black Bailey's koozie. Now that is a nice touch. While they worked on my watch, I wandered around. The store is gorgeous and much larger than I expected, with fine jewelry alongside beautiful gifts, frames, crystal, jewelry boxes and other pieces. I also appreciated being able to browse without feeling followed or pressured. The clientele was equally welcoming and refreshingly diverse--different ages, backgrounds and styles. Nobody needed to look a certain way to belong there. For a high-end jewelry store, I found that especially refreshing. You can also see into the watchmaking/work area through glass, which I loved. Everything looked immaculate and organized, and being able to see the professionals at work added a sense of transparency. Eventually I settled into one of the big club chairs by the windows with my Perrier and a jewelry magazine. A gentleman brought my finished watch directly to me on a little velvet tray. Such an elegant touch for something as simple as replacing a battery. Then came the biggest surprise. I walked over to pay, and the associate told me there was no charge for the battery replacement. Instead, Bailey's asks customers to make a donation to a local charity. How fantastic is that? I later looked it up because I wanted to understand the program. Bailey's calls it "A Time to Give." Rather than charging customers for watch-battery replacement, Bailey's absorbs most of the cost and asks for a charitable donation instead. Each store selects organizations to support, and Bailey's says the program has now donated more than $1 million to the communities it serves. I happily donated $20. As I was leaving, I tried to return the Bailey's koozie and just take my Perrier. Nope. She told me to keep the koozie, too. From a customer-service and branding perspective, somebody at Bailey's understands hospitality. That little black Bailey's koozie is coming home with me, and every time I use it, I'll remember this experience. That's how you create a customer--and perhaps an accidental brand ambassador. My only caution is parking. The Charlotte store is directly on Providence Road, and the front parking area is tight. Pulling back into fast-moving traffic requires patience, so take your time. I'm going to investigate whether there's another parking option for my next visit. And there will be a next visit. I went to Bailey's Fine Jewelry because I needed a watch battery. I left wanting to come back and explore the store. That says a lot. So if your watch has stopped ticking, don't automatically head to the mall. Bailey's offers watch-battery replacement, and that simple errand supports something much bigger in the community. Life is too short not to sleep well, eat well, travel well--and now I'm adding shop well. Bailey's Fine Jewelry, you've officially made the list.

I went to have my watch battery replaced. Amazingly they have a free service and name a charity of…read morethe month to which you can donate, but there was absolutely no pressure. I have a very basic / cheap Timex watch and other places had quoted $15, $20 and even more for a battery replacement......cheaper to get a new watch. I was very impressed by the service, parking and place as a whole and would go back for other needs.

If you are looking for the perfect watch, this is your spot in Charlotte…read more Make sure you ask for Adam. He is truly an expert and is in the know of the hottest most exclusive time pieces hitting the market. Make sure you tell him The Limerick's sent you. Life is short- Buy the Watch.

I have been in the market for a Rolex for over a year and a half and I've had no luck whatsoever…read more Granted there is a shortage and every jeweler you go to have is going to have a waitlist. I stopped by Windsor Jewelers in SouthPark and yes it was the same issue. The sales associate took the time to explain in better detail what was happening with Rolexes and offered me different options but I declined. I did get out in their waiting list so I'll see what happens and update when necessary. Overall, the customer service was great and the selection of watches and fine piece jewelry was nice. I would definitely recommend Windsor Jewelry for your jewelry needs based on my experience. I hope this turns out to have a happy ending.

The owner and his assistant gave me their full attention, handled my request with great promptness,…read moreand delivered a remarkably fast turnaround. It's rare to find a place where you feel so valued as a customer, and the craftsmanship and care here are truly top-notch. Highly recommend this store to anyone looking for personal, attentive, and efficient jewelry service!

Great honest customer service. I took my necklace there to get a more stable lock and it was done…read moreperfectly. I would highly recommend.

Went in with no appointment on a Saturday afternoon for a watch resizing, was quick easy good job ,…read morewould return

Very friendly staff, only has battery replaced in two Hamilton watches. They treated me as if I…read morehad spent thousands of dollars