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Malcolm Air Conditioning Repair

5.0 (1 review)
Closed • 8:00 am - 6:00 pm

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Services - Malcolm Air Conditioning Repair

HVAC installation or replacement

HVAC system repair

HVAC system maintenance

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7 years ago

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Express Refrigeration Heating & Air - Express at Work - Heating and Cooling Repair and Replacement

Express Refrigeration Heating & Air

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Really happy we found this company. Our unit was leaking and I had gotten a quote from a different…read moreAC company quoted $1,200 and 1-2 hours of work. It felt high, so I got a few other opinions. Express quoted 600-800 but I really appreciated how genuine the owner was about the work scope, so we had them take a look. it ended up being 780 plus tax so 835, which is outside of the quote but not unreasonable. and obviously 50% cheaper than the first company. These people seem trustworthy and I would recommend them.

If my husband were still alive to advise me, I would have used a credit card. I would have asked…read morefor a written guarantee. I would have asked for pictures. But I was cold! And the company, Express Refrigeration Heating and Air, had great reviews! They offered to install a new part for my non-working gravity heater the next day at $3,700.00 and orally guaranteed it for 10 years with the promise of a fix for two years after the installation if anything went wrong. Shivering, I happily accepted the word of the technician. I am repenting in leisure. When the work was done, and the technician, Zack, told me that, if I wrote a good review on Yelp, they would pay me $25.00----in the form of a gift certificate to eBay, Amazon or an online company of my choice---I got a different idea about all those great reviews. The heater stopped working 6 months later. Fishing out the invoice, I saw there was no written proof of a guarantee. I took the tech at his word and hadn't checked. Again, I was cold! When, after many calls and an email, David dispatched a second tech from Express to assess the problem, he told me that water was dripping on the new part and that the water had ruined it. He charged me $80.00 for coming out, saying the failure was my fault. None of this was written down. The technician said he could get me another part for $3,700 or install a different heating system for $15,000. Either way, he said, the $80 would be applied. Now the nickel drops. The dawn breaks, and I hire an inspector to tell me whether there is a leaking pipe that I need to repair. The inspector told me there was nothing leaking on the new part, in fact there were no water pipes anywhere near the furnace, only gas pipes. He also said that the technician had installed a red bypass wire, a temporary fix at best. So this review. To alert others. 1. Ask for a written guarantee. 2. Use a credit card so you have recourse. 3. Read the invoice before you sign. 4. Ask to see a photo of the area. 5. Do the opposite of what I did. I'm still cold. P.S. to Cassandra, business mananger, who left a note after this review. This is not a mistake. My invoice number is 4623 and I saw Zack on November 4, 2024. I saw the second technician May 30, 2025. I am happy to talk to you. My phone number and private name is on the invoice. If you are unable to find the invoice, send me your email and I will quickly email it to you.

Igloo Air Conditioning & Heating - Heat pump AC/heater

Igloo Air Conditioning & Heating

(87 reviews)

Sawtelle

I had a thermostat issue that was caused by a bad install from someone I hired on TaskRabbit, and I…read morewas expecting it to turn into a whole ordeal. Milad came in, took a quick look, and figured it out almost immediately. It ended up just being a blown fuse, and he had everything fixed in about 5 minutes. What I really appreciated was how straightforward and honest he was. No overcomplicating things, no trying to upsell anything, just got it done and explained what happened. Super solid experience. I would absolutely call him again if anything comes up.

I've contacted Milad twice now about a couple multi-zoned mini-split units that were displaying an…read moreerror code and he's been a pleasure to work with each time. The first time, I called at least a dozen different companies here on Yelp and none of them were willing to come service mini-splits, so not only was Milad actually willing to come out, but he came out within the day, diagnosed the issue, tightened the loose fittings, and refilled the freon in the unit, all at a pretty reasonable cost. The most recent time, he came out, checked the error codes, reset the systems that were erroring, and charged just a diagnostic fee for the work. Additionally, I really appreciate how easy he's been to get in touch with since I haven't been able to make it in person either time. Between texting, calls, and pictures and videos that he sends, he really offers peace of mind for the work he does! I'll definitely be continuing to reach out to him for future HVAC needs, thanks Milad!

So Cal Air - Life is GOOD

So Cal Air

(420 reviews)

I had four different companies come out to provide estimates for branching off an existing HVAC…read moresystem to add a new supply vent to an interior room. Robert handled the initial evaluation and was very thorough and professional. Although So Cal Air's estimate was not the cheapest, it was the most comprehensive--including drywall patching and painting--which ultimately made me feel the most comfortable moving forward with them. Other companies either tried to upsell me on a UV lighting system or suggested opening up the entire hallway ceiling, which felt excessive for the scope of work. After accepting the estimate, there was a delay of over two weeks before I was contacted to schedule the service, and I do think communication during that time could have been improved. That said, once they reached out, they were able to schedule the work for the very next day. Victor and his crew were professional and efficient, completing the job in about half a day. They left the space clean, and the overall quality of work met my expectations. Thank you, So Cal Air!

I would highly recommend So Cal Air to anyone looking for honest, thorough HVAC service. This is…read morethe second time I've used them this year, and I couldn't be happier. Last month, they fixed a relay switch that -- with some adjustments -- started working again. The technician noted the part in case the problem returned, rather than just replacing it outright. I was happy they saved me the unnecessary expense AND conveniently noted the part so I could just call if it happened again. Since that first visit went so well, I scheduled my yearly spring maintenance with them. I always have my HVAC serviced every March, but I can say that David (I think it was David) did a noticeably more thorough job than I've experienced in past years. This appointment reinforced what I already thought - that I would certainly reach out to So Cal Air for any HVAC issues I have again. Fingers crossed I don't though!

Malcolm Air Conditioning Repair - hvac - Updated May 2026

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