Malago Surgery has been my doctor's surgery for many years, but I regret to say that it has gone downhill somewhat in recent times. The surgery is very over-subscribed, even with the new BS1 location taking some of the strain, and it can take a very long time to get an appointment. At least two doctors have recently left, leaving the rest with a huge workload which frequently means that the surgery is running very late, and the doctors are in such a hurry that you end up feeling like just another number to tick off the list, rather than a patient they genuinely want to help. However, it is far from being all bad. The emergency doctor service, whereby you phone and the duty doctor calls you back and gives you advice over the phone and a same-day appointment if necessary, if very efficient and helpful. Likewise, the reception staff are generally friendly and well organised, and can usually find your repeat prescriptions very quickly, making it easy to just drop in and get them. read more