I woke up Sunday morning with a sharp sudden throbbing pain behind my left eye, and a couple of hours later was in massive pain and my eyes were watering uncontrollably plus I was finding the light unbearable.
The folks at Hilton reception suggested my brother take me to this specialist eye hospital, rather than the local A & E, and I am so grateful they made this suggestion cause I was treated immediately and with the best of care.
My brother dropped me off front as he had to find parking and my thanks to the gentleman at the front counter who guided me towards assessment because at that time, I was just in such excruciating pain, I couldn't see anything from either of my eyes.
Nurse Jane did my assessment and it was bad enough that I was skipped over the patients waiting in emergency, and taken in to see Nurse Anna a mere 10 mins later after my paperwork was submitted. My thanks and gratitude to both Nurses who were both so fantastic, and took such excellent care of me!
After this triage, it was determined that I needed to see the Doctor and this took a while. Finally around 90 minutes later, got to see the Doctor, she diagnosed "Iritis" and I was prescribed a antibiotics plus steroids eye-drop course. Dr Khan was very through and fantastic about going thru my treatment for the next 5 weeks.
After that, headed to the pharmacy (located in the main hospital building) and yeah while true total wait time was long, overall was very pleased with the quality of care and professionalism of all staff encountered.
Yelp 169/ 2018 read more