Practice manager is condescending and rude, they won't complete paperwork without seeing you for an appointment despite the Doctor being fully aware of your condition so basically you PAY £25 for an appointment, their issued documentation at the surgery makes no reference to this and if you cross examine staff, they deny the documentation issued by them says this. They couldn't care less that you are unemployed and have no income to pay the £25 fee and would happily see you starve at Christmas all for their £25 fee. Disgusting treatment. Zero empathy for patients from admin staff, Doctor tells you they will send off paperwork off for you, low and behold, they don't. Admin staff and doctors clearly don't communicate. Avoid, enrol at Air Balloon Surgery, much better care and attention. read more