We had an amazing experience at Craftsman Jewelry at Lakewood Mall. From the moment we walked in,…read moreLen M. and the entire staff were incredibly welcoming and genuinely interested in helping us find exactly what we were looking for. My boyfriend wanted me to come with him to make sure he chose the right ring. I knew I wanted an emerald‑cut diamond in a trinity setting, with a large center stone. They actually had the style I loved, but I wanted the center diamond to be at least 5 carats. The team had no problem accommodating that and were able to create the same design and setting with a 5‑carat center diamond--exactly what I envisioned. I couldn't be happier with how everything turned out. My boyfriend also took advantage of their six‑month, no‑interest payment plan, which made the process even better. The best part of all is that we truly feel like we've found our new jeweler. Craftsman Jewelry can design custom pieces and meet your exact jewelry specifications, and their service is outstanding. Highly recommend!

Had a great experience today at craftsman. The lady in the front was very kind and helpful. I…read morebrought a watch to have the battery replace, but later she helped me switch the straps for a better ones. I will recommend this place to anyone. Thank you.

Meenaji assisted me to buy jewelry. Service is very good. Ambience is very good of the shop and…read morethey have variety of designs.

First and foremost…read more CK is the man. I have dealt with quite a few luxury sales associates within the last 5-6 years but none of those people have taken care of me like CK did. I inquired about a particular rolex model via Bhindi Website and CK reached out to me very quickly. (First time a rolex Ad ever reached out to me even after showing interest on the brand. SO CK THANK YOU ONCE AGAIN FOR BEING PROFESSIONAL) I came in on a Saturday to say hello and Ck was very patient and knowledgeable. He showed me around and showed me the Rolex model I was looking for and he mentioned to me that he will try and get one allocated for me. Ck kept in touch via text and let me know my watch was ready for me (came in sooner than the estimated wait time) CK thank you for being professional and making me feel welcomed! I cant wait to do future business with you and the Bhindi family.

Loved my experience here! I had been afraid to take my rings in to get repaired and cleaned because…read moreyou hear horror stories about jewelers being cheats like mechanics can be but they were very nice and reasonably priced a d FAST . I got my rings back in a few hours and they there just perfect. Looked like brand new. Highly recommend.

I have been doing business with Seans Jewelers since 2008 and I will never go to any other jeweler!…read moreThey repair, design & sell NOTHING BUT the BEST !! I recommend them to all my family, friends, neighbors, co-workers & acquaintances!!

I always purchase my gold from new sona. always they give me a good deal…read more their collection is always new. And love how jolly and enthusiastic Shivani didi is.

Updated rating is due to more recent experiences. Don't be…read moresurprised with the looks that you get from the employee's the moment they let you in through the secured doors. Be aware, they automatically profile you when you don't look "Indian". Sadly, they assume you're not a buyer and that you're just there to browse and waste their time. I've been shopping at New Sona for many years and the back and forth for a common ground pricing is another level, it's as if they do it for fun. It's exhausting and takes the fun out of a piece of jewelry you're excited about purchasing. Be prepared and know that they that will give you a better deal if you pay with cash vs with a credit card.

This was my first time shopping at Jared, and the experience was amazing. Salvador helped me…read morethrough the whole process and made me and my mom feel comfortable from the moment we walked in. He was professional, and really took the time to help us find the perfect ring. Buying jewelry can feel stressful, but Salvador made it easy and enjoyable!!, I'll definitely be coming back and would highly recommend asking for him . Great customer service all around!

My fiancé and I had a great experience when getting an engagement ring from them, but every…read moreinteraction since then has been frustrating and a waste of time. After getting engaged, we made an appraisal appointment for date A. Later we realized we needed to reschedule so I call them and they had no record of an appointment for date A. I made a new appointment for date B on the phone. We get TWO separate calls in the next few weeks asking to confirm date A. Again, we told both associates the new date B. We finally get there in person on date B and they said the appraiser is sick and canceled for that day. When we asked why we weren't contacted (and in fact, got a confirmation email the night before). They said we were not on "the list". They proceeded to pull out a hand written piece of paper which is a DIFFERENT list than their kiosk system. We provided BOTH our name and phone number on this piece of paper and were told they would call us to schedule an appraisal appointment for the next month. We did not get called. Instead, we get an email notification saying we had appointment for date C that they never even asked us about. This level of disorganization has been appalling and we are now 4 months into just trying to make ONE simple appointment. We are stressed enough trying to plan our special day and this location has added so much unnecessary stress.

Very disappointing experience…read more We purchased gold jewelry from this store a few months ago, and the item has already broken twice. For the prices they charge, the quality should be far better. Having to repeatedly repair a recent purchase defeats the purpose of buying "fine" jewelry. The customer service shift after the sale was obvious. Before purchasing, the staff was attentive and welcoming. Afterward, interactions felt dismissive and unhelpful. The most frustrating part happened today when we went to pick up the repaired item. My mom politely asked to use the restroom and was told -- in a rude tone -- that they "don't have one." This is a large retail store, and the response felt dishonest and unnecessarily unfriendly. Even if there is a policy, basic courtesy goes a long way, especially toward paying customers. Between poor product durability and the lack of professionalism after they have your money, this place does not live up to expectations. We will not be returning

Kiran was wonderful to work with. He helped me narrow my choices and helped me choose beautiful…read moreearrings

bought my 2nd pair of 22k gold earrings from Shan. Prices seem to be lowest around. I believe…read morehaggling over the price is acceptable here. They gave me $20 without any haggling. Then I went home and internet searched my weight of earring and I had saved about $150-$170 off anything I could find! I marked them pricey, but 22k gold is just not cheap. However, its so worth it when I see those sparkly hoops. My first pair from them is going on 11 years old and still holding up well!

Drove an hour and a half to this location waited outside the store for 30 minutes when they were…read moresupposed to be open already they let other Indians into the store left me outside with my two month old baby, Finally when I go in they asked me to wait while they let some other people in that had appointments supposedly wile I had been waiting before anyone will not give my money or support a place that does not use common sense I had a lot of money and had baby there to get measurements and JEWLERY for the children lost my business

Fantastic customer service and Ruben was amazing. He explained and showed me of the quality of…read morediamond and very informative. Thank you!

I brought my wedding band in for a repair after one diamond fell out (which I was fortunate enough…read moreto find). I was quoted a little over $200 for the diamond replacement and a very minor resize of ¼ size down. When I went to pick up the ring, I was informed--after the work was already completed--that additional prongs had been replaced on both sides of the ring and that I now owed an extra $240. I was never contacted, informed, or asked for approval before this additional work was done. The explanation given was that some of the prong work was necessary due to resizing. However, after waiting over 40 minutes at pickup because the ring was "in billing," I was then told the resize had actually been forgotten entirely and had to be done on the spot. This made the justification for the unapproved prong work even more concerning. After calling twice and initially being brushed off by sales associates, I finally spoke with the owner, who acknowledged that I had not consented to the extra work and agreed to waive the additional charge. While I appreciate the owner ultimately correcting the billing, the situation itself should never have occurred. Jewelry--especially a wedding band--is deeply personal. Any additional work, design changes, or charges should never be performed without explicit customer approval. Between the unapproved services, forgotten resize, and billing delay, the experience felt disorganized and stressful. I would urge future customers to proceed with caution, insist on written estimates, and require approval before any additional work is done.

I have been following Eleven + Vyn on Instagram for a minute but finally made an appointment to get…read morea family set of permanent bracelets. We met Rose who was so welcoming of us on one of the rainest days, and we had a great time hanging out with her. She even recommended a local spot for lunch. My partner and I got permanent bracelets but my young child did not want one that was permanent so we opted for a clasp! It was fun being able to choose which chain we wanted. I can't wait to get more. The store itself is located in a little plaza with plenty of parking, and super close to places to hang out.

I can't say enough good things about this establishment…read more What a pleasant and amazing experience. It's truly a gem and so blessed that we found it. A friend of mine recently told me that this place customizes in permanent jewelry among other pieces so my daughter and I got an opportunity to visit. We had customized bracelets made for us. The owner guided us through a selection process of bracelet choices, along with charms, initials, and gems to personalize them. She took her time to help us with selections as well as the time get to know us on a personal level. Her energy is very warm, welcoming and so pleasant. It's easy to engage in conversation with her. The storefront is aesthetically beautiful with the lighting and colors giving desert-like Sedona vibes. It's an exquisite ambiance with an equally stunning owner. It's family and faith based. The jewelry pieces are delicate and unique. Price point is more than fair for their value and aesthetic. This kind of an experience is not to be missed and not your typical jewelry store. Stop by for a visit during their hours of operation or call and book an appointment to have it more personalized. They get busy with repeat clientele and large orders. It was our first visit and not our last... my daughter is already planning her next visit and what she wants to create. :) Thank you!

I went in looking to fix my silver chain and Dawn helped me with my concern. She fixed my chain in…read moreno time and I'm highly grateful for her and her magic hands. I will most definitely be coming back and I'm telling all my friends and family to visit Dawn for any Jewelry issues that they might have.

Royal jewelers located in Lakewood in the Lakewood mall right by it round one arcade next to…read morecinnamon this jeweler has excellent deals has great stuff. If you haven't stop by Royal jewelers In Lakewood you're missing out you need to come check them out. They have lotta good stuff there diamonds and gold. Lotta great pieces them. Nice watches earrings, bracelets you name it they got it. Jewelry of all kinds. Very good excellent highly recommend check them out and say little more johnny it's right by Costco so it's on that side where Costco is Royal jewelers check them out they have layaway you can set up an account. Please get I prefer this place.