Very poor job selling our house. Seemed she thought the house would sell itself. Employed outdated…read moreapproach to selling. I wish I had never hired her.

Roberta is everything a real estate agent should be. She truly listens to your needs and works…read moretirelessly to find the right fit no matter how long it takes. She is the epitome of patience! After a long search process Roberta helped us move into a neighborhood we had been coveting for a long time. She took a somewhat daunting process and turned it into a relatively pain-free one. She was there every step of the way and did a lot of the leg work for us, which made life a lot easier. Roberta is her client's advocate and always looks out for what is in their best interest.

We are a young a couple who moved to Oregon about 2 years ago and we fell in love with it. We soon…read morerealized that this was a place we wanted to call home and purchase our first house. Upon reading reviews online and spending months and months researching realtors, we came across Shelly Casteel's profile on the Oregon realty website. We decided to contact her due to the fact that she had many positive reviews and success stories. Since the first day that we talked to her, she made us feel like we were her only client even knowing we were probably one of many. She never hesitated to answer any and all of our questions day or night. It almost felt as if she worked 24/7. Even in times where we were in doubt of becoming home owners, she always had a positive attitude with every situation and reasured us that we were making the right decision. When it came time to make an offer, Shelly was there every step of the way and even went to bat for us and got us more than we expected. We want to thank Shelly Casteel for all of her hard work and for providing us with excellent service through out the home buying process. In the future we plan on using the Casteel team for any home purchases. She truly is the harderst working woman in realty. Sincerely, Matthew and Frankie

Avoid agent P. Smith. He is not acting in your best interest. Be careful when sign contract, as he…read morerepresents if and when he sells your old home, he is entitled to get fee for when you purchase a new one. When first list, he has open house then does nothing and only advertises if you request it. When gets a prospect for sale pushes to for them not you. Also insists buy a policy on the new purchase ($$$$) then it covers nothing if something is does happen. Kickback anyone?

Had a smooth and hassle free experience. Thanks for helping us in buying our first home. Lisa is…read moreamazing!

DC Lending was great about answering my questions and giving me ideas about how our family can save…read moreon our mortgage. They take the time to really understand your questions and never felt pushy. It's nice to have someone guide you through the process that really knows what they are doing. Thanks for the help DC!

Jacqueleen is a hard worker, cheerful, and an excellent communicator. She is a consummate…read moreprofessional who always keeps her clients top of mind. I experienced this first hand when I asked Jacqueleen to represent me on the purchase of my next home. She called me from her hospital bed as she was being wheeled into surgery on her wrist! As a licensed realtor myself, that is the type of dedication I would expect from an agent representing me and my family. I highly recommend her services no matter what your needs are in this current real estate market.

Jacqueleen Rae was everything you could ask in a realtor , she was on top of things and was…read moreabsolutely wonderful to work with. From my first contact with her, to the close of escrow, and through my move-in and after, she was always immediately responsive and sincere. She guided me through this milestone process in life to ensure my family and I were taken care. Without a doubt, her professionalism and dedication coupled with her warmheartedness make her among the best! I would highly recommend her for any real estate needs. Thank you Jacqueleen for all your hard work - thank you Jacqueleen for all you done for us , we love our new home ..

Ken is selling our farm after a fraudulent sale that he knows is still in dispute in several…read morecourts. I wouldn't trust an agent that would assist in the criminal sale of someone else's property. I called and talked to him when I found out, and he pretended not to know. Then said the new owners showed him a piece of paper that said they were the owners. I calmly said Ken show me the piece of paper, he said don't yell at me and hung-up. Crime is still in-progress. Redwood Holding A giant corporation filed the fraudulent trustees deed on 2-7-2023 the same day the first case below was entered on the docket. Second case could still go on for a year or more. Also three cases in Oregon Appeals Court, then Oregon Supreme and the US Supreme Court again. It will be years before this matter is cleared up if ever. https://www.supremecourt.gov/DocketPDF/22/22-5852/254877/20230215145514136_20230215-145358-95758838-00000731.pdf https://www.supremecourt.gov/DocketPDF/23/23A1012/309207/20240514162906023_scan_rgarner_2024-05-14-16-28-10.pdf

I have been super happy with Kens Home Team, start to finish. I met them at their info table at…read moreSears, was invited and attended their First Time Home Buyers course (so much information, plus yummy lunch and coffee), had the great fortune to work with Jim as my buyers agent, and have been very, very impressed all around. This is my first time buying a home on my own, but I have been involved as a spouse with four property purchases previously. Kens Home Team (along with one independent buyers agent in Eugene) have been BY FAR the most helpful, putting all other agents I have met into some rather shameful perspective. So informed and informative, powerful negotiators and the most useful agency I have ever had the pleasure to do business with. I highly recommend Kens Home Team, as well as Jim Best, who has shown himself to be an exemplary agent.

Sketchy, unreliable, rude. I did a preliminary Meth Residue test of the duplex I've rented for 13.5…read moreyrs. after suspecting my health issues, Mother's health & pets health issues were related to possible Meth residue. I called numerous meth clean up companies as well as laboratories & read hundreds of articles & several dozen calls to educate myself on Meth residue to decide what test kit I would use. It was recommended I do a preliminary test first. I purchased a MethAssure Laboratory Analyzed Meth Test Kit from The Meth Lab Clean Up Company who was recommended by two different laboratories. This test is said to have no false positives. On 4/26/19 the results came back positive for all rooms with one area being over twice the allowed limits. I immediately notified my landlord. After several emails & notes on my rent payments with no response, in November I sent my rent with a letter certified; only then did I get response. The landlord came out on 10/14/19 & stated they were going to hire a company to come out to retest. This company was A Best Enviro. & they were supposed to call me to set up an appt. A Best called on 10/24/19 & was all flustered on the phone & seemed to have trouble constructing a sentence. He claimed they had scheduling issues & said they had someone in the area & wanted to come right over. I said that's a problem, I am not home & I have an appt to get to. I started to ask questions about the test kit they use & he became even more flustered after I said I was planning on having an Idaho based Lab Cleanup Company to do a third party test after they tested. He said "Joe?" & I said yes. He said he would have his scheduler call me to set up an appt time. I never received a call back from A Best Enviro. nor from my landlord & I couldn't just move, because any possible contamination on my belongings would be transferred to a new place. On 11/20/19 my landlord said their inspector & A Best would be out on 11/22/19. On 11/22/19 I went to the door & a female grabbed the screen door out of my hand & started to enter. I said "& you are?" And she rudely said "I'm with A Best Enviromental, you should have known I was coming!". I said, "but you didn't introduce yourself & I don't know who you are." (Due to homeless people in the area, who constantly come to the door asking for things, how did I know). I was talking to the rental inspector & was trying to keep an eye on this A Best employee to see how she tested for Meth residue when I noticed the test kit & I said that looks similar to the test kit I used (though her templates were slightly larger) she got snotty & quipped "I have been doing this for 20 years!" I just kept my mouth shut even tho I wanted to say a monkey could do your job; the instructions are simple, clear & precise & if you follow the instructions it is virtually impossible to do it wrong or cause cross contamination. I documented where she placed templates and she put them on obvious locations that I had been scrubbing weekly for 7 months after the MethAssure lab test results were positive; these areas were scrubbed often since I touch those areas the most. She should have been testing higher up on the wall & cupboards for a more accurate result. And who comes unprepared without a step stool & uses your toilet as a step ladder; it took me 4 days to force the toilet lid back on. She placed a template on the fan cover that I clean every week due to toilet paper dust build up that clogs the air flow. That cover is going to have a lower concentration of residue than up the wall due to the fact it was scrubbed with bleach almost every week for over 13 years. And what business would only tests one side of a duplex when the reason I initially tested for Meth residue was due to the horrific smell like rotting dead fish mixed with burning rubber/trash, that was emitting from the garage of the other half of the duplex & the common wall is our bedroom, bathroom, kitchen area? Meth residue seeps through cracks/crevices in walls, ventilation such as fans in bath & kitchen, common attic space. I turned my attention back to the rental inspector after trying to take images of where she had placed the templates because that is not where three other meth cleanup companies told me to place templates. After all was said & done they both left; i went into the bathroom to get ready to go check on an elderly family member & noticed my watch was gone! Kitchen: red scissors gone. I know it was not the inspector, because we were next to each other the entire time & A Best Enviro. was the only one to go into any room by herself. It can not be replaced for it was given to me by my deceased Mother. I intend to contact The Meth Lab Cleanup Company in Idaho who does Meth residue testing as well as Meth clean up all over the US, since two labs stated they were the best & you get what your pay for. I will follow up later on how professional this other company performs.

The seller of our house had hired A Best to install a radon mitigation system in the house at our…read morerequest. By the time we moved in, the fan was quite loud, so I gave Larry from A Best a ring to come by and take a look at what was going on. He replaced the fan from the outside within 2 days of talking to me and now you can barely hear it standing right next to the fan! Super quick service--if we ever needed a system we'd go back. Thanks Larry!!

Quick, clean, quality work by one of the nicest guys you'll find on the market! BIG…read morerecommendations, this guy can do it all

Have used Chris & her team on multiple projects in my condo. Thanks to their incredible work, my…read morehome was featured in the Pearl Magazine. The staff are all conscientious, thorough, quality-minded. I entertain frequently, and every visitor remarks at the interior design. Recommend Soderberg highly.

Just to follow up on my last post regarding my ongoing horrible experience with Sheen Interiors, i…read morehave posted my letter from the Better Business Bureau complaint I lodged against Sheen. The company is not registered with the Better Business Bureau (shocking!) and much like my experience over the past 9 months, did not respond to the Better Business Bureaus attempt to contact them. Again, take my advice and run from this company. The owner/Kalev is all talk until he gets your money, and then the silent quitting begins and things become very quiet. You have been warned!

We were blessed to receive an inheritance from our mothers' estates this year and had a LOT of…read morecontractors in and out of our home in seven weeks. Until that point I don't believe anyone had ever cleaned the windows prior to our buying the home. I found Sheen Interiors in a Google search and within the hour Kalev Kunkle returned my call and came by our house. He was so gracious and professional and promptly e-mailed the bid to me after he left. He waited patiently for the last contractor to be done with work (window cleaning would be the last thing to be done) and he and his son showed up and went to work, even though it was already dark outside. The windows looked fantastic. He cleaned out the window runners and vacuumed the window screens. The price for this service was WELL-worth the money and I will try to have this service performed twice a year to keep the windows clean and in good shape. Kalev is a sweetheart and truly loves what he does and his son was a huge help. I cannot recommend them highly enough and look forward to next spring when I will have the windows clean again!