I lived in an apartment managed by High Five Properties for the last 9 years. Lisa was by far the…read morebest landlord I have ever had. Any issues I had were promptly taken care of. My fridge stopped working and within 48 hours there was a new one in the apartment. Lisa was always quick to respond to communication and she is very friendly. I had to move for work and family otherwise I would have continued renting from her. I would recommend anyone moving to/in Portland to rent from Lisa at High Five.

I have been a long time tenant of High Five Properties managed units and can't imagine renting from…read moreanyone else. Lisa promptly responds to issues and maintains contacts and relationships with local contractors and services who fix said issues as they arise. She has always been fair and considerate and maintains clean lines of communication with her tenants, especially if scheduled maintenance is due (gutter cleaning, furnace, etc.).

I have never been more let down by a business than I was let down by Best Life. Run away from this…read morebusiness. Everything seemed really great BEFORE I had tenants, there was lots of open communication, she explained everything. I felt like we were partners. But then as soon as I had people interested in the house, I had NO INFORMATION given to me about any of the financials. I was not privy to their lease agreement, the amount of the deposit, anything. I was also not given any information about when payments would be disbursed until I reached out and asked. This didn't feel like transparency. I was finally given my first payment 12 days after tenants moved into my house. I received a very small fraction of what they paid on move in. This was expected! Expensive, but expected. What was not expected was the re-key fee that Best Life charged me. I left complete sets of keys, there was no need to charge me the rekey. This shouldn't have been a big deal, but I received nothing but defensive communication in response. No apology. She offered to remove the fee but didn't apologize, when I explained why I was frustrated she FIRED ME. That was it. I would have loved for this to be a great experience with no hidden fees--this business advertises pricing transparency--but instead, on my very first disbursement there was a hidden fee. Disappointing to say the least. ALL I NEEDED WAS AN APOLOGY, INSTEAD SHE FIRED ME. I have no idea what will happen to my poor tenants.

As a tenant, it can be hard to find a property manager who is timely, kind, and responsive - we got…read moreso lucky! Noelle was professional and went above and beyond to ensure our rental experience was as smooth and comfortable as possible. Highly recommend!!

Living at a Heritage-managed apartment for over a year and a half was single BEST experience I've…read moreever had as a tenant. I was respected, the staff is kind, helpful and understanding. All maintenance issues were taken care of, the apartments are kept in great shape (and every building they have has undeniable charm!) To top it all off, they didn't rip us off on our deposit! I rarely post reviews but the world needs to know that this is a TOP-NOTCH management company.

This is not actually a property management firm. The website redirects to an aggregator called All…read moreProperty Management.

I've been with H&T for over five years now and have looked no further. This mom & pop style…read moreproperty management company is what you want if you are looking for clear, responsive management that continually takes both owner and tenant into consideration. As a landlord, the people part is the hardest in my opinion. I was happy to find a management company that works with the tenants and often finds middle ground solutions to issues that arise. Good tenant/good landlord relations. Tenants stay and bills are paid. Reliable reports and deposits.

Hanover and Townsend is a really reliable and trustworthy rental management company. Eric Lozano…read moreand his staff managed our rental house for 2 years and took very good care to screen the tenants and always deliver the rents to us on time. He really knows the Portland rental market well and was able to negotiate a fair, great rental price for us and our tenants. Whenever there was a repair issue that we needed help with it was promptly taken care of and the charges were very reasonable. He charges a flat rate fee and keeps everything simple. At tax time we promptly received our documents from the office manager which was so much appreciated. We highly recommend using Hanover and Townsend if you need a dependable and knowledgeable company to manage any and all of your rentals.

I have been renting with Green Keys for about a year and a half…read more The application process was extremely quick, transparent, and fair market pricing. Green Keys respects our space but also has been incredibly helpful for some issues that we have had come up the last month. I appreciate the conistentent and clear communication from both Noelle and Gail who have time and again helped us mitigate any issues in a timely manner. I would recommend Green Keys.

DO NOT RENT FROM THESE GUYS. when I say RUN I mean RUN. Not only is Chloe extremely disrespectful,…read morerude, and just genuinely should NOT be working in any position where she talks to people, but they will literally ignore every single maintenance request, any kind of privacy concerns (like having the owner of the actual property showing up in my backyard looking through my windows at any given time that he wants to) yeah you read that right. They did nothing to keep that from happening either. They just let people show up un announced at any given time so if you have kids deffinitly don't rent from them because youll wake up at 5am to a crane setting roofing on your roof waking up both your kids because they decided that was okay. Again. With zero notice. .They just do what ever they want when ever they want to with ZERO regard for you. They have no respect and then they will also try and keep every single penny that you gave them for a deposit. As it states on their website If you pay a cleaning fee in the beginning you will not be charged again for the cleaning fee at the end of move out (APPARENTLY THATS A LIE) which tbh i fully expected them to try and pull some shady crap so I went ahead and paid a professional company $650 for a move out clean. Everything in that house was spotless and they're still trying to charge me $750 for "excessive dirt" which is funny because that place was literally spotless I have the receipts, pictures, and even video proof. They cannot and will not provide me with pictures of this supposed "excessive dirt" theyalso stated that after a 3 year lease mind you that there was apparently excessive "paint dammage" which i know for a fact is not true because again, pictures, videos that I took before leaving the keys on the counter as I walked out for the last time. They also can't provide picture evidence of this apparent "excessive paint dammage" they then tried to call me and tell methey were willing to give me $700 of my $3200 dollar deposit back instead of the $200 and something they originally stated was the case. Our attorney is putting the case together now and they will be dealing with him shortly. But to save yourself from the extreme headache and stress that they will cause you. Just run the other way. Rent from anyone else. They're hands down theworst managment company I've ever rented from. Im glad to have finally bought a home so I no longer have to deal with places like this. They're just here to rob you. So RUN. Tmg is great though! I had nothing but great experiences with tmg.

Bridge City Properties has managed my Portland property since 2014. I now live out of state and…read morehave peace of mind that the rental and tenants will be taken care of by Tony. He has worked with me over the years to ensure ongoing maintenance schedules are in place for longevity of the property, and also replies to one off service requests from the tenants with speed and respect. We have had long-standing happy tenants so Tony and BCP are definitely doing something right!

Unprofessional, disrespectful, and insensitive. Doesn't return phone calls. After a contractor…read morebroke a water pipe in the apt. above me he wouldn't allow them to clean it up properly. They even offered to clean the carpets, but Tony refused. There was water everywhere in my kitchen and living room. A large 4 ft brown stain on my white carpet was my main concern. When I said the carpets need to be cleaned properly Tony told me "I might suggest you start looking for another place." And "the owner really doesn't want you there anymore anyways". I called the owner and she said that he was lying. She fired him shortly after. There's no excuse to treat your tenants so terribly. Save yourself stress and disappointment and hire a different company.

I wish I could give zero stars. City Houses is forcing a family-owned business catered toward…read morechildren to close because they deceived the owners before they even started renting the space and then had the nerve to almost double rent. If any small business is reading this DO NOT RENT FROM CITY HOUSES.

I'm still looking for a place for me and my sister and her boyfriend to live the experience that…read morethey've shown so far has been really well there was good pictures and I'm hoping for great customer service thank you.

Why is there only one email account for this rental? I have been waiting to hear back from…read more"Patrick" for weeks now, and have been unable to find any other email but the office@starmetro.com account. For records keeping and disability reasons I only have communications via email and No where can i find a better email to reach this property at!!!

They started ghosting me once they had a deposit that I'm trying to get transferred/used. Prior to…read morethis, they were constantly responding to emails and texts and now silence. I really don't respect businesses like this

David and Alison are GREAT to work with. Pioneer Property Services managed rental of my single…read morefamily home in Beaverton while I lived out of state. David is highly experienced in the rental business, very responsive (always picks up calls or responds within minutes), takes care of your property including repairs as though it were his own, and is flexible to meet your particular needs. We had a unique situation with a short rental window and David turned the property quickly and found a great tenant. In addition, strong wind storms damaged the property and David coordinated the repair of damage to the outside of the house and oversaw the work directly to ensure it was done properly. For someone living out of state Pioneer gave me confidence that my property was being well managed. Thank you!

From the owner: Property Managementread more

Will tow your car without warning even if you're a resident…read more I was told I could park in an empty spot, but then someone moved in and they tried to to tow me without so much as a note on my car This happened at 16360 SE Stark St, a couple years ago

Discriminatory behavior! We submitted an application very early and they completely ignored us…read moreuntil they got another application in. They are awful to work with and obviously prejudice to whom they rent to!