I found this business on Angie's List with an "A" rating and a "Service Award" yet they already have 6 grades of "F." I experienced the same reason or similar to the low scores. i.e. They don't return phones calls or miss appointments.
I left 2 voices mails and never received a return answer, I left a couple of more, same result.
If you run a business have the common courtesy of returning phone calls, particularly, when they are specific to a prospective customers needs. I'm glad some people found your service good but you've lost business from me with six (6) very nice projects and a couple more in the pipeline.
When opportunity is knocking, answer the door!! read more