Ordered my suits almost 2 weeks ago, still have not arrived. In order to track the shipping I had…read moreto install the "Shop" app on my phone, it's incredibly intrusive & simply does not give accurate info. Tried to call their phone number, got a voice message directing me to leave a voicemail, but the mailbox is full! So much for customer service.

I purchased a team swimsuit for my daughter on June 17 for a total of $52 dollars. It was shipped…read morewithin a week. On June 24th I emailed them to let them know I had not received my swimsuit, and that the tracking number showed that it was delivered to the incorrect city/ address. They replied, and told me they sent me the incorrect tracking number. Two days later on June 26th I finally received the swimsuit, but it was the wrong style and two sizes too small. So I emailed them again, and requested they send a return label for the swimsuit they incorrectly sent, and requested that they send the correct style, but asked they send it two sizes larger this time. They did not reply to this email, but sent the suit in the right style, but with the original smaller size that I had emailed them was too small. Again, I emailed them requesting a return label for the other swimsuit, and the larger size suit. Since then, I have sent several more emails and have not received a response. I now have two swimsuits that don't fit my daughter, and I am out $52. I have tried calling but no one ever picks up and their voicemail is full. If your ordering from this store, make sure you know the exact size, because there are NO RETURNS or EXCHANGES despite what their website claims.

Since they now make the suits in Mexico. The quality has gone dome. Returning an item is not so…read moreeasy. You need to remit $5.95 and pay the shipping cost for the return. It's a horrible way to get refunded or exchanged.

Borderline criminal, I had ordered something that needed to be returned previously. They did not…read moregive a refund but gave me a code to be used on a future order. There is nowhere to put the code to take the money off prior to order, but says to put it in the customer notes. It says your card will only be charged the difference. They charged me full price and said to try again in the future. You should just order elsewhere. This place is awful.

Hands down one of my favorite shopping experiences ever. I usually hate swimsuit shopping, and…read morealways have trouble finding things that fit me well and look flattering on my body. But I had such an amazing experience shopping today, I left with 4 pieces that I am so in love with. The service is outstanding, the girls who helped me today were so so friendly and attentive. They helped me find different styles in my size to try on, it felt like I had a personal stylist. This store has such a welcoming environment, and the selection is perfect! Swimsuits, resort wear, dresses, accessories, etc all so cute. I love that they have styles that flatter different body types too, including curvier and bigger busted ones like mine. One of the girls recommended a bikini and I never knew a bikini could be that comfortable. Super supportive, comfy, and fit me perfectly. All her recommendation were spot on! And their pieces are such high quality. I cannot recommend this shop enough, if you're looking for cute things to wear at the beach this is the shop for you!!! Thank you Xandra Swimwear for an great shopping experience

Wonderful service from Rose - she is so knowledgeable about the stock and so helpful…read moreIn suggesting items to try on. Great selection and value.

I had a great experience both times coming here. Start at the Sale rack they have super exotic…read moredresses! The woman that helped me was very sweet & attentive.

I hate to do this to a small business but I really had a bad experience here. Came during regular…read moreoperating hours to buy something for a party and they were closed. I dmed them on instagram and asked if they were planning on opening today and they replied that they were dealing with technical issues and will be opening at 2pm (it was around noon at the time), we left the mall to run some errands and returned at 2, waited till 2:30 still closed. I dmed them asking what was going on and no reply. A few hours later someone replied and told me that they can't prevent unforeseen issues from happening which isn't much of an apology for wasting our time two times in one day. It's a shame since it looks like a pretty cool shop, if they were at least apologetic for wasting our time I would have appreciated it

Jennifer and the team were great! Jennifer was so helpful and had great suggestions and tips…read more Worked off what I said I was looking for and helped me find suits that fit my body type. So many great options in the (super cute!) store.

Dropped around $400 on one set and bottoms. They have high prices and that is up to you how you…read morewould like to proceed, I will say their quality is very good and durable I have a few pieces from here I have had for years. They have great customer service very helpful and if you like being payed attention to when you shop then you'll love them. Happy with my purchase even if my pockets hurt they have great quality and customer service

I am OBSESSED with the leggings I have from Viva o Sol! They fit perfect, are really comfy, and…read morebest of all they shape my legs better than any pair of leggings I have ever owned. The material and quality is very high end, so the fit is amazing- everything looks lifted, toned, and tightened. I've never found a pair of leggings that make my legs & booty look so good (and I have tried many, many other brands of leggings- these are by far and away the best!) Also shout out to the shop owner Claudia who is amazing at what she does- she is very knowledgeable in helping pick out what styles and sizes of clothing compliments my body type. The boutique also has tons of unique bathing suits and dresses that you cannot find anywhere else- I always get so many compliments when wearing clothes from here. I highly highly recommend Viva o Sol!!!

Looks cute from the window but closed at 2 PM on a Thursday. Seems like a bad business practice,…read moreespecially when they're listed as open online.

I'm writing this with my mother next to me who just went through cancer treatment and had a…read moremastectomy. Tammy and her girls are amazing! During such a difficult time they made her feel so comfortable and taken care of. My mom described the location as being in someone's beautiful home. Highly recommend!

A great boutique for women who need special garments after or during breast cancer treatment. Lots…read moreof accessories too. The ladies working there are very supportive and knowledgeable. If you want a discount, the store will need a prescription from the doctor.

Such a cute place! Cute swimwear! Been looking for bound by bond eye swimwear and they are bringing…read moresome in in January! Definitely coming back!

My go-to store in Downtown Los Gatos when I need resort wear for an upcoming trip, or simply need a…read moregood swimsuit. I absolutely love the staff that work here they're as sweet and helpful as can be. The Owner, Karen, really has an eye for all things fashion and always has the latest and greatest.

Finding the right fit is such a hassle. Every shop makes its own style and makes it different…read more Several girlfriends recommended I check this place after having zero luck finding a good fit. After brunch we made our way here and were greeted by Dawn who ended up supporting me through my entire shopping experience. I was hoping to just get measured and come back on my own time but my girlfriends insisted I take my time and did it. Dawn brought out several options based on my size and wants. She was able to really help me figure out the right fit for my needs. I did try it on over a shirt they had in store to make sure it was what I wanted. I found what I needed and was on my way. Also took advantage of the sale and picked up a couple options. Will return and add as I need more. Service was personable. Efficient. Store is clean. Tidy. Dressing rooms clean and no bras all over the place.

The clothes and underwear are what keeps me coming back but this last visit for holiday shopping…read moreleft me thinking going online is better. The customer service is very bad and the young Asian girl at the register didn't move and didn't want to help me with finding sizes. She just said whatever is there is there, didn't offer to help me find the size I needed. Not coming back just order online. I used to work at the mall and it's just part of the job to at least act like you're happy to be there. It wasn't even busy when I came in. Oh well. Still love the quality of material.