I made an appointment for a simple trim and was booked with Chris. No one told me he was new or…read moreasked if I was okay with that. During the cut, I had to ask if my hair was even, and he never showed me the sides or the back. He clearly didn't know what he was doing -- he couldn't even style it before I left. When I got home and saw it in the light, I was horrified. My hair was uneven, chopped up, and I even had bald spots. I went back hoping they'd fix it, and another stylist did what they could, but I walked out with basically a G.I. Jane haircut. Here's the worst part -- Chris never apologized. He was "too embarrassed" to say sorry, but apparently not embarrassed enough to give me the finger. The salon didn't offer a refund or any kind of compensation, just said they wouldn't charge me for fixing the damage their stylist caused in the first place. Hair grows back, sure -- but respect and trust don't. This whole experience was completely unacceptable and unprofessional.

Always the best service at Ken & Co! I don't get my hair done anywhere else, and Maddy is a…read moretop-tier stylist. If you want the best blowout in the Poconos, you've got to go here! Thank you Ken & Co for years of absolutely lovely service.

I always have an amazing experience at Indulgence Hair Studio. The staff is incredibly warm and…read morewelcoming. From all of my experiences here over the years I know the stylists care about every one of their clients. Ale'sandra has been my stylist for over 5 years and always manages to excede my expectations. She takes the time look through all my references and offers helpful suggestions. Her attention to detail and quality of work are beyond measurable. I can always count on a relaxing experience at Indulgence Hair Studio. I seriously can't it recommend enough!!!

First I would like to say, I'm loving there new spot, Phylicia and Amber the owners have brought…read morethere love, dreams and imagination to there forever Salon. They have so much more room, and the layout is just beautiful and I love there color scheme, especially the gold everywhere. The vibe when you walk in is so welcoming, from Krystal at the front desk, who always starts a conversation with you, remembers everything about your past conversations, she is a doll, and before you sit down, she offers you a complimentary water, coffee, tea, or wine , even though out your appointment. She is the first person you see when you arrive and the last person you see when you leave. She is the perfect person for her position. Amber is my stylist from day one, and she is spectacular, very knowledgeable regarding color, highlights, haircuts and hairstyles. She has never done me wrong. Amber listens to what you like to have done, gives her opinion as well, and never fails you. I always come out of this salon, looking like a million dollars and 10 years younger. Thank you all for your hard work that you put in, day and out to provide such perfection.

This place is so beautiful and has great service from the receptionist to the hair dresser been…read morecoming here since 2022 and have been loving it ever since!

I stopped in for a trim and left with a much shorter absolute mess on my head. I'm not sure how it…read morehappened and I was told that the girl who cut my hair has worked there for 4 years. Yikes. I asked for a refund and they offered to have me come in and get it fixed. That seems like a really uncomfortable experience so I preferred a refund and would go elsewhere to get my hair fixed. I had 3 different email chains with various salon workers until Jean Tretheway got a hold of me. She proceeded to scream at me over the phone about how it was rude to get a refund because someone spent time on my hair already. (um...WHAT?!?) she also told me that my hair would grow back and then she screamed that I was not a good fit for the salon when I had frequented for years to have Hannah color my hair (Hannah was the best and did not do this haircut). Avoid Shear Design at all costs. A word of advise to the owner, Jean - the managing director of the salon - should probably be put through SEVERAL customer service trainings. Will be sure to spread the word.

Jackie is amazing!! An absolute treasure. I found her salon on google and she makes you feel right…read moreat home from the first time you walk through the door. I'm so vain when it comes to my hair and I'm more than happy with her. She not only does a great job cutting and styling she also gave me advice to stop my hair from breaking and how to help it grow.I will be returning again and again.

I found this salon by passing by in my car. The ladies Jackie and Sandra are wonderful. Jackie…read moredoes makeup beautifully. She is extremely friendly and makes you feel comfortable upon arrival. They do all types of hair. Give them a try.

Turn and run! I will be paying for my decision to trust Chrissy at this salon for YEARS to come. I…read morehad long silky hair that was very healthy, just yesterday. Today I have chemically burned, broken hair that is so dry that it looks and feels like HAY. If I don't immediately get to someone who knows how to treat this kind of damage, I will have NO hair within a few weeks, and I am not exaggerating in the slightest. It breaks if I touch it and there are pieces of broken hair all over my blouse as I write this, along with a lot of tears. Yesterday I went to Salon Evol and was exceptionally clear about what I was looking for. I asked if it was possible to get a body wave or perm so that I could end up with large, wide, bouncy curls, because my hair took a long time to blow out and was frizzy if I let it dry on its own. My schedule is getting busier and I needed something easier and faster. I said I hated "beach hair" and didn't want a messy look; I wanted defined, large curls and to be able to wash my hair and not style it but still have it look nice. Chrissy told me she could do that and that the only thing I might need to do is use a curling iron on some pieces around my face. Then she did the process. When she was finished, my hair resembled a messy FRENCH POODLE. It was skinny, wormy strands of incredibly messy hair and would have been a bad look even for the 80's. There were no real curls at all, just mess, and certainly nothing any person would say looked like a defined curl. I was in shock. I went home and tried to wash it out. Not possible. I ended up going back there today - because I apparently needed more proof that I couldn't trust this person. I feel like an idiot and all I can think of is "Fool me once, shame on you, Fool me twice, shame on me." Chrissy told me that my hair would be in great condition if she reversed the process. I let her do the reverse process. And now? My hair is so brittle that just running a brush through it is impossible. The brush fills up with broken, brittle balls of hair with even the lightest stroke. I will now have to find someone who actually knows what they're doing and can treat horribly chemically damaged hair. It will be YEARS before all this damaged hair grows out. I have never been to any hairdresser worse than this woman. I will be paying for years for my mistake and for her ignorance. All she had to do was tell me that what I wanted wasn't possible and I would have thanked her and left. Instead? She decided that she'd rather take my money and ruin my hair than have an empty chair until her next scheduled appointment. I'm an international performer and this will adversely affect my career. I don't want even my husband or close friends to see me like this. My reason for going to get a process in the first place was that my hair took too long to style. NOW?? I will be spending SO MUCH MORE time doing deep conditioning treatments, going to real professionals for their treatments, changing my whole routine and regimen for months and years to come. Why do women do things like this to other women? Is it jealousy? Ignorance? Just for fun? All I can say is NEVER go to Salon Evol and I hope this woman retires or has her license taken away. See before and after photos below. I won't even post one of how it looks after reversing the tight perm she gave me.

My best friend got married recently and Chrissy did our makeup and Tanya did our hair. These ladies…read morewere professional, polite, and an absolute pleasure to spend the morning with. They came to our location and made the morning of the wedding a breeze. Thanks so much ladies!

Need to give a huge SHOUTOUT to KRYSTAL, she did a facial for me two weeks ago and this week she…read moredid a MICRODERMABRASION, you walk in and all you hear is running water and soft relaxing meditation sounds. She was spectacular, from the minute I sat down to the minute she was done, she even massages my hands to my elbows. I already see a change. She graduates Monday, which I'm so happy for her, but sad for me. I'm booked with another girl at the mid to end of February for another MICRODERMABRASION, just hoping she is as fabulous as Krystal is. I sure know Krystal will go far in her career.

I asked for a trim. I have layered hair. The stylist chopped my hair on one side. I stopped her and…read moreshe had the instructor come over. She saw what was done and really couldn't do anything to fix it. The trim was incomplete and each side looks different. It will take 4-6 months for my hair to grow out so it can be corrected. As the instructor and stylist were discussing, it was clear that the stylist did not understand what the instructor was showing her. She did not seem ready to be working on clients. I hope the school takes action.

Excellent hair cuts, coloring, highlights, pedicures, and facials. My friend told me about them 2…read moreyears ago and I'm so happy to have found a great salon up here after moving. Julia, Kayla, and the rest of the team there are among the best in the business.

Beat haircut hands down and the stylist was so sweet and made me feel very comfortableread more

She is very professional and welcoming. I had a great experience--she made me feel comfortable from…read morethe moment I arrived. She really takes her time and pays attention to detail, making sure everything is done perfectly. I love how my hair turned out! The atmosphere was clean and relaxing, and the service was excellent. I would definitely recommend her to anyone looking for quality work.

I have been coming to Sandra since she opened. She is very knowledgeable about hair and also a…read moregood host to her customers. If you are looking for a good hairstylist in a relaxing atmosphere, Sandra salon is the place to come and get beautified.

Teena did a beautiful updated wavey shag for me It suits my…read morepersonality and my face frame. I highly recommend Salon Ultimum for All you hair cuts and color. They really listen to their customers. The Salon is extremely clean and has a friendly atmosphere

This salon gets a 5-star rating from me! This was my 2nd visit and my stylist Nikki is the best…read more But when I first went there (back in May) the first thing I noticed was how clean the place was and during a pandemic that is very important. The second thing was how freaking nice EVERYONE is! The third thing was there are no hair books which I found a little odd...at first. Fast forward to yesterday (7/24/21), I wanted to do something drastic and chop my hair off. All I did was tell Nikki what I wanted and she amazingly captured my ENTIRE vision. That is when I understood WHY there were no hair books. When you are a trained stylist all you have to do is LISTEN to your client. Needless to say I cried the happiest tears because I love my new look. Nikki is the best and not because we share the same name AND spell it alike (+ for me) she is genuinely the nicest person. Teena and her team are the best! The young lady (Jess??) eating the Vietnamese Pho soup will have you cracking up, lol. Go ahead book an appt now they will not disappoint! Love you guys. Cya soon! Nikki Langford

Great service and great haircut. Staff and owner are very nice. I was a walk in and they couldn't…read morehave been nicer. Reservations are recommended though and can be done on their website. I'll be back

I've been going to Beautiful Reflections for a few years now. My wife goes as well and gets her…read morehair and tinting done. I am especially demanding as a guy but Jackie does it just right. I feel groomed and fresh when I leave. Sometimes she throws a little extra and puts some nice new products on my hair. Whatever the case is I'm always satisfied. I like the ease with which she does it. She has a lot of experience and talent at this. The pricing is very reasonable as well. My wife and I are happy to have met Jackie and found this place nearby. We highly recommend it.