I contacted Utah bridal for a last minute booking, to do my hair and makeup for my wedding…read morepictures. They were excellent, they were quick to respond, and both the makeup artist and hairstylist were kind and communicative. I felt taken care of through the whole process. I will do an update review with pictures when I get them from my photographer so that you can see their amazing work for yourself.

Gail and her team are a dream to work with. Everyone has been so professional, friendly and really…read morelistened to my concerns/ideas for my wedding look and did an amazing job at my trial. Gail, Samantha and Whitney made me feel really comfortable and confident. I'm so happy to have chosen them to do my hair and makeup as well as the makeup for my bridal party for my spring wedding this year.

Micheal was awesome! Super nice and easy going. Great stylist! One of the first haircuts I have…read morebeen genuinely happy with!

it seems she has been trying to delete my original review so here's a new one…read more first of all i am honored to receive the famous "hope u heal" line u reserve for all ur bad reviews. i also want to say that although i do think Ariana's read on the situation was spot on and perfectly articulated, i had absolutely nothing to do with it. she is a complete stranger. if i were recruiting people to leave bad reviews, u would have more than just one couple things in response to ur last message: - a haircut this bad should be obvious to someone claiming to be a professional. - I dont think being a loyal customer entitles me to a refund, i think a bad haircut does. - i only mention being a recurring customer to emphasize 2 things-- the way you treat loyal clients with a **good track record**, and lost revenue for a business who *themselves* stated cannot afford a refund. - I was very careful to specifically not use the word shelf and that was intentional. - Ive had big short hair, i've had two wolf cuts, & i know how to style it. I would never request a jelly or anything resembling one. ever. (not that that's what this is) - I didn't request a blow-out. I was OFFERED one. Maybe it's not something y'all should offer in the first place if u will blame clients for accepting and use it to deny refund. - I wasn't shown the back of my hair, esp. not in final form. being in front of mirrors does not change that. this is low IQ. - yes of course y'all are bffs & will back each other up. Still think dallan would've handled it better. - I nearly accepted ur "resolution" bc u gave me no other option and i was genuinely trying to work with you. but ultimately, like i tried explaining on the phone, it would not have actually solved anything. simple as that. - yes actually... I did leave satisfied.. bc I didn't notice? and it's almost as if... that's the whole issue ???? hello ?? i want to make it clear that although i was preparing for a chargeback, i remained very polite and still tried my best to resolve this directly with the salon. i even tried to meet her halfway by suggesting a partial refund but she was not making the same effort, and became progressively rude. It's clear we're operating from fundamentally different premises. maybe that's the root of the problem here. Your position is that there's nothing wrong with the haircut itself and that I don't know how to style it. ok, I'll bite. for the sake of argument, let's assume that's true.... It doesn't change the fact that this is objectively not the haircut I asked for or agreed to receive. on that basis alone, I am owed a refund due to service not as described. it doesn't matter if u think u can "make it better". improving something bad doesn't make it good, just makes it less bad. if you had any ground (or documentation) to stand on, u wouldnt have lost the case. Policy is not law. There must be exceptions for certain cases when mistakes are made. and you need to have discernment to know the difference from when someone's abusing the system. but that requires competency (in your field and in life), humility, and good faith. when a customer has been wronged, the burden should never fall on them to figure out a resolution that works for the business. It should be the other way around. why do i even have to explain this. If I were in your position, I would be mortified to hear a customer had this experience. my priority would be to understand what would make the situation right for them and do everything reasonably possible to make that happen. I personally would have offered a refund AND an adjustment. But ironically, that means taking accountability... fortunately for all of us, u have proven it yourself that you have never been capable of this (just a quick search to see how you respond to every bad review on here and Google) and to assume premeditation/malice is a really disappointing take on this situation and makes zero sense. why or how on earth would i plan to have a bad haircut? but if that's what were doing, i can do the same.... maybe you offer blow-outs for plausible deniability on haircuts gone wrong? maybe i wasn't shown the back on purpose so i wouldn't notice? i agree there are no winners or losers here, because at the end of the day i'd rather have my hair than a refund. but because i was so polite throughout the situation, you took advantage and at the end basically shoo'd me away & expected no consequence. the last text message you sent me speaks for itself. even a stranger was upset for me. by the way... I reiterated the points we spoke about via email over the phone, not to rehash anything, but to have it all in writing for the case. i've attached photos of my original review from Google, KJ's response from Yelp, and Ariana's review as well because it tickles me and they threatened to take it dow.

I saw Jessie, today, and she was absolutely amazing. I usually get a simple haircut and it always…read moredoes not turn out right, but Jessie nailed it on the length and styling of my hair to frame my face well. I never left a hair appointment feeling as pretty as I have felt today.

I've been seeing Megan at Generations Salon for the past 6 months. She has done an amazing job with…read morecolouring, cutting, and styling my hair. I won't go anywhere else now. I'm so happy I found her! Her mom, sister, and everyone else at that salon are super sweet and make you feel welcome every time.

Great experience for my mom's birthday! I booked an…read moreappointment for my mom to get her hair washed and styled before her birthday party, and she had a really good experience. The stylist was wonderful, she made sure to check that the products she used were okay since my mom is sensitive to certain hair products, which we really appreciated. The woman I spoke with on the phone when booking was also super helpful and answered all of my questions, making the process so easy. Overall, a great experience from start to finish!

When you walk in, you notice the aesthetically pleasing sign, clean windows, and chic vibe exuding…read morefrom the entrance. After you pass through the threshold of this blow dry bar's doors, you are greeted by a friendly receptionist who takes your information and then asks you what drink you would like. They have a drink menu with creative soda drink names like "Birds of Paradise," including coconut flavor and some other yummy mix-ins. The lobby has a boho/boutique vibe with an assortment of adorable hair accessories, products, jewelry, face masks, and cute wallets and purses. Great if you need to pick up a quick gift after getting your hair "did." After you get called by your stylist, you are then walked to your styling station to discuss what look you would like for the day. This then prompts a transition to the shampoo bowls, which by the way, is my FAVORITE part! The chairs are messaging chairs that turn on when the stylist begins washing your hair. They are amazing and worth every penny to come to Wild Ivy to get your hair styled. After enjoying a relaxing shampoo/conditioner treatment, you make your way back to the stylist chair, and the magic begins. Please sit back, relax, and let the experts do their thang. This is now my fourth or fifth time visiting Wild Ivy, and I have brought my daughter with me twice and a friend, and every time we have seen, we have been delighted with the results, so much so that I have joined there blow dry bar membership. I gave up lashes, folks, to be able to have this membership. It tells you how much I enjoy visiting this business!!! I leave you with one parting thought, if it looks clean, it runs clean. This business from an operations standpoint runs very well and does a nice job with the customer experience. Thumbs up team Wild Ivy.

Marcy always does a fabulous job. She takes pride in her work, so you don't leave the salon until…read moreshe is satisfied. Amazing!!!

From the owner: All types of hair services very experienced over26 years also offer Mobil services 5 dollars off…read moreany service if u mention yelp

I got a couples massage here recently and it was amazing! Very inviting, cozy, intentionally…read morerelaxing vibe right when you walk in. The robes they give you are out of this world, silky and comfy to wear while you wait for your masseuse. When you walk into the room you choose your oils you'd like and a few other options that really customize your massage to you. After your massage they have a waiting space with a cozy fire, tea, fruit water, and snacks. Such a great experience!

I booked here last minute and I have to say I am so happy I did. I found my new favorite salon…read morey'all Michelle did my hair and she was so fantastic. Extremely welcoming and very thorough on the entire process of my hair. They use all the amazing Aveda products and I even got a complimentary neck massage with some essential oils.

I had my makeup done by Roise she did a fantastic job she…read moresaved my day for my anniversary and other event I had going on I love how she did my makeup and my brows, Also i have asked her a favor to help me cut my lashes she's great at cutting them but I didn't like how she blew me off multiple times I've tried calling her and texting, her response was not great, she could of approach this differently instead of blowing me off what a shame

Rosie was great! I was in town from out of state for my step-daughters wedding so based on other…read morereviews, I decided to reach out to Rosie and I'm glad I did. She arrived on time and did a great job on hair and makeup. I received compliments on both so thank you, Rosie! If I lived in Utah, I would definitely use her again, but would recommend her regardless.