I had such an amazing experience at the hair loft! 1. I'm…read moretender headed. Very! Like 10 or off 10 tender headed. To the point I will cry every time getting my hair done. I let the technicians know when I walked in and I have to say this was THE MOST PAINLESS experience in a salon that I have ever experienced in my 30 yrs on earth. They all were gentle and throughout my experience cont to ask me how I was doing on tenderness! From wash to blowout! I mean she got to my roots and I felt no pain. I was incredibly surprised because no salon has ever been able to achieve this. I honestly think they should market to tender headed clients! Besides this the master stylist asked about my hair specifically, listened and advised me. Very knowledgeable, friendly, great customer service! Clean organized AND FAST! I will now be returning as a routine simply bc the service I received here! Thank you! Huge thanks

Unprofessional - paid my deposit and Emoni booked my appt before opening, did not show up, and sent…read moreme to voicemail several times. I just wanted a silk press

first time here, i kinda came in having a bunch of similar ideas, but not really knowing which…read morehairstyle in particular i wanted. dianna hooked me uppp-- she listened to what i was saying to get the vibe of what i wanted and then helped me ultimately choose. she was quick, professional, and friendly. and the rest of the staff were very nice and relaxed. ample street parking outside. price is reasonable (for dianna, i think she charged $50 or maybe $60 but it was really reasonable--- i'm used to paying $80-$100 for this kind of haircut). fyi, when u book an appointment over the phone, they ask u to put down a credit/debit card. highly recommend this place!

A fantastic shop! I've been getting both cut and color here for quite some time. They've always…read moredone me right. Saved my caboose a few times too! From the moment you step in the door - you are made to feel welcome and truly important! Thanks to all.

Inaccurate hours listed…read more Noticed opening time was 10:30, which seemed a bit late. But if they generally get there by that time rather than 10, I appreciate the transparency. Prob is, they did not open at 10:30 nor was there any sign of them opening. Called the listed number and no answer. Arrived five to 10:30 and departed about 10:50. I had an afternoon appnt and without knowing what time they would actually open I couldn't wait around. There was a car parked there before I arrived and another pulled up as I was leaving out. Hopefully they were let in soon after. Found a comparable shop that answered and was open about 10 mins up the road. (Also I uber so it was a waste of a trip going in the first place.) Hopefully they can improve on maintaining up to date hours. I've been a few times throughout the years and service is what to be expected. They get the job done, and it can be a long visit (which is why I opted to try to go at opening). Personally I won't return bc the only benefit is the convenience of dropping in.

Nancy did my girls hair (silk press). There hair looked awesome. I spent $150 for two heads w/ deep…read moreconditioners and ends cut.

Paula is my absolute favorite stylist! I went to college in Atlanta, so I first became a client of…read morehers back in 2009 or so. When I first started going to Paula, my hair was damaged from a previous stylist (tracks and glue, smh), but Paula helped me transition from damage to health with a plethora of protective styles. With sew-ins, she's super quick and uses a hot iron curling rod (idk the proper term) so that the curls hold well for the next few days. With silk presses, she manages to get hair bone straight from root to tip, and once you wash your hair-- if it's natural-- your hair will easily revert to its natural curl pattern. Aside from her hair styling talents, Paula is super friendly and responsive to texts! That's huge. Often you have to continually follow up with a stylist to hear back from them-- not with Paula. She responds promptly and efficiently. I don't live in Atlanta anymore, but if I did I'd still be going to Paula!

Well all I have to say is... if you don't want to spend all day at a salon but yet receive the…read moreultimate top notch trier service at that, then I would highly suggest that you definitely check out Paula at "The Diamond Experience Hair" Living in ATL it's extremely hard to find a very professional, passionate stylist who can execute your desire style but also can educate on how to treat and manage your hair so it can be at its healthiest. I've been through so many hairstyles and I have to say that I'm very pleased with her service that I refuse to go anywhere else

I walked in without an appointment and was lucky to get immediate service! The salon is big, clean…read moreand those repurposed church pews are awesome. So I walk in and they check your temperature. I see them wiping down and cleaning spaces and everyone had on masks. The hair wash was great! Jermaine has magic hands! I would come here just for the the wash!! Keisha was my stylist and she specializes in natural hair. She was super nice and friendly and did a great job!!!

The salon and beautician were very nice. I received what I asked for with a…read moreadditional cost. I don't understand the whole a la cart hair services thing. If I get a shampoo I should receive a standard conditioner at no extra cost but hey.... I couldn't give 5 stars because even though there weren't a lot of folks in the shop it took a while between washing and blowing and then a good wait to be styled. Other than that I was basically satisfied with the outcome. It was alright.

Andrew is one of the best hair stylists I've ever met. The main reason- he does a very thorough…read moreassessment before he even touches your hair. I've been to a plethora of "stylists" in the Atlanta area who appeared to be listening to me-then I ended up with something I never asked for.... Enters Andrew- he is very talented, especially with curly hair, I've received a number of compliments. And let's face it-there is a huge market for stylists who can tame multi-textured hair. The best part, I love my new look! I have found my new stylist.

My whole family gets/have gotten haircuts here from Mr. Greg Dobrasz and he is awesome. Super nice…read moreguy, very bright and gives GREAT haircuts at reasonable prices. The space is really cool and laid back - it's got electric art and all sorts of music coming through the speakers depending on which stylist is choosing the music. Cannot recommend the spot and Greg more!

I moved to Atlanta last year, and finding a new stylist and salon is always one of my biggest…read moreanxieties when it comes to moving. I've had the unfortunate experience of hair nightmares when I first moved to other cities. Somehow, the trend always seems to be that the second salon I try ends up being the perfect one for me...and Atlanta has been no exception to this. I first tried another salon nearby, which left me totally unhappy. They charged me a TON of money for serious roots and the tiniest of trims...which altogether took well over 3 hours even though my hair is barely past my ears?! Yikes. Anyhow, you get the point. I would have to return to hunting for another salon. In a fit of desperation, I did try a box dye to fix my roots but...it did not end well. I called around town, but stylists were either full up for the weekend or unwilling to book me until they scheduled a separate color-correction consult session. I then came across Urban Evolution, and it seemed to fit the bill: a local salon, all the cut-color-smoothing services that I like to use, reasonable pricing, quality products, and a range of stylists to pick from. Best of all: I was able to snag an appointment the next day with Erin! I later discovered that she was the salon owner. She did an amazing job! I never felt judged, rushed, or not listened to. She asked a lot of excellent questions, taking the time to really understand my hair and styling preferences. She was very easy to talk to throughout the appointment. I left feeling like myself again (only with better hair)! I can breathe a sigh relief knowing that I've found "my" salon here in Atlanta. I highly recommend Urban Evolution to anyone, and also definitely recommend Erin! I'm a very happy client. To close out my review, here are some of the pros and cons of Urban Evolution... PROS: They have online booking, which was a huge plus for me as I work a very busy job and don't always have time to call during business hours. I also like that their website has a "match" quiz to help our you with a stylist, which I've never seen before but very much appreciated. A very cool feature! The salon itself is beautiful, and the staff are professional and super friendly. I can tell that everyone goes the extra mile to make clients as comfortable and cared for as possible. They always offer me a beverage, for example. At my last visit, I was bemoaning how I could never figure out how to style my hair wavy. Not only did Erin show me, but she had another staff member film her doing it on a few sections of my hair, all the while explaining each step, and then texted me the video so I can use it to guide me at home. They use and sell quality products. They have Oribe and Davines, both of which are fantastic lines. I've started using Oribe Silverati shampoo/conditioner at Erin's suggestion and I'm now obsessed - it's really helped to improve the health of my hair (I do a lot of coloring and heat styling). The salon schedule allows for evening and weekend appointments, which is very helpful for folks who may work busy jobs and not be able to come in during traditional 9-5 weekday hours. The salon is situated on a street with a lot of yummy restaurants and cafes, so you could always come meet a friend before or after for brunch, lunch, or cocktails! I've tried several at the recommendation of Erin and other salon staff, and all have been excellent. I love supporting local business, so I see this as a "pro." CONS: I'd you've read this far and you're still not convinced, I guess I could say that the only potential "con" is maybe the parking. They have street parking, or for a few bucks you can use the parking lot for the woodworking shop across the street. But even then, to me this is a pretty weak "con" because I've never had any trouble finding a spot (I've literally parked right in front of the salon the last several times that I've been there). Go try Urban Evolution...like me, you won't regret it!

One of worst haircuts I've ever had from Jason. The salon uses very toxic fragrances products that…read moretook days to wash the smell out!

Beware of their nasty attitudes and talking crap in their language like some other cultures do THE…read moreMOMENT you want to speak up about your service or style. I guess they don't think people now of days have African friends from their part of the country that can TELL US WHAT THEY ARE SAYING like my friends did!!! They are lucky I kept my cool and paid out of principle because I actually should have WALKED OUT mid braiding! The place is cramped and dirty (look at the dirty mirrors, broken shades, and simply how they keep the place). Do not dress up to go here! The NERVE to dare have an attitude. I've been a regular to this dump and mainly ONLY had them do a QUICK cornrow braid down so I can do a weave sew in. I had them do knotless box braids 1x and box braids this very LAST time. NEVER AGAIN. They had the nerve to CHARGE ME FOR THEIR MISTAKE when I told the girl I DID NOT WANT A LOT OF BLONDE AND THE PLACEMENT of where I wanted the blonde to go. She proceeded to put 2 blonde braids in the front and I asked her to remove them for the regular color I had and was charged $5 for her to redo the 2 braids! From pricing on length/style, filthy-ness of the place to their attitudes. JUST NO NO NO! You can get GREAT BRIADS AND SERVICE in "Decatur where it's greater" like everyone saids! DONT SETTLE for this unless you're local and desperate!!

If you are looking for an experience that is customer focused then you have found the right…read moreestablishment. Unlike many stylists, Shaniqua (Nicky) is not money driven but quality driven. She believes in providing a service that the customer is satisfied with. Across the board she is a BOMB stylist! Do you have natural hair? No problem, she can style it for you. Is your hair relaxed? No problem, she can style it for you. For you ladies that love the Malaysian, Peruvian, Brazilian, etc... Nicky is a hair weave killer! I especially love her creativity where short cuts and color are concerned. Has this review been convincing enough? I could go on and on about how amazing Shaniqua is but you won't truly understand until you have experienced her work for yourself. I've been a customer of hers since coming to Atlanta in 2008 and I don't see that changing unless I leave this state. Check her out, check her out... You will not be disappointed.

I had a great experience here. I was able to request an appointment online and get a time that…read moreworked for me. My appointment was for an hour on a Saturday morning to get my extensions taken out and I was seen right away. It's always appreciated when your time is valued and you don't end up waiting 30 minutes to an hour past your appointment time, especially on weekends. The salon is nice and the staff is very professional! I will be going back for sure in the future.