We want to thank Clay for his time, attention and knowledge…read more We knew right away after speaking to him that we were in good hands. He was patient, professional and guided us to the best option for our needs. You won't go wrong choosing this storage facility.

From the owner: Mini Mall Storage in Nanaimo, BC offers the best selection of clean and affordable storage units…read morenear you, including climate control, drive up, and vehicle parking to store your car, boat, or RV. Our knowledgeable and professional staff will find you a perfect self storage solution. You can rest easy with the peace of mind knowing that your belongings are secure at our storage facility. We are located on Harold Road near PrairieCoast equipment, Royal Paving, and BC Auto Wrecking.

Under new ownership and management, everything went downhill. Drastically reduced hours of staff on…read moresite, and prices went up substantially. When moving out of my storage unit, I gave them excellent advance notice, told them the day i would be vacating, and tried to leave a voice message multiple times that day to inform them I had vacated, as required, but mailbox was full and its unstaffed over the weekend. They then went ahead and charged me for another month because I hadn't notified them - despite no option to leave vm, and despite previous email stating exactly that info. Too lazy to walk a couple hundred yards to ascertain that for themselves I guess. Or too greedy. Rude response to inquiry about why I was charged another month. Highly recommend finding other storage services!

Not a secure location. Our container was broken into along with 5 others and we lost approx $1,000…read morein belongings such as a metal detector and photo studio equipment. No reimbursement and i had to ask to get a replacement lock which they gave me (value of $20). How generous. Dont store your valuables there that is for sure. Addendum: The owner final contacted us (3 months later) and offered us $1,000 of storage at no cost to help recover our losses. We will take him up on the offer.

If there was a zero star option, that is what i eould choise…read more I had the absolute worst experience. Severe damage to several pieces of furniture is the least of the issues. Try DOUBLE the rate for the move out...estimated at 6 hours and took 11.25. Try a move in crew that apparently could not read and left clearly marked FRAGILE boxes under tool boxes in the garage. Or boxes marked KITCHEN in the garage. Or bookshelves left at odd angles and not up against the walls. Add to that being verbally threatened by the guy in charge and you may understand why in my opinion you should stay clear of this company. I paid way less 3 years ago to have 2 5 ton trucks move me over here from Maple Ridge.

this company was the worst moving experience ever. items were broken and the service was awful…read more don't use them at all.

The cans are sitting out in the sun and get super hot inside so wouldn't put anything that can be…read moredamaged by extreme temperatures. They also charged me a full months rent after giving 10 days notice and cleaning out the space. I definitely would NOT recommend them. they said it was their policy but I've had other storage places that actually just pro-rate and give you a refund. It's just a strong arm clause tax and completely not a customer friendly business or policies.

From the owner: We offer comprehensive storage solutions having all sorts of industry-standard containers…read more Investor-friendly as we not only sell containers but also connect investors with business customers. We provide expert advice and support. Convenient and secure facilities. Community building and environmental friendliness of our site development projects for self storage facilities.

Limor and her crew were excellent and efficient. Limor is friendly, helpful and uses her…read moreprofessional experience to help the moving process so much easier. It might sound easy putting stuff into a cardboard box and move them, but if you have piles upon piles of stuff that are either precious memories or useless junk that could fill a decent sized house, its almost impossible to sort it out without her help. I honestly would not have been able to accomplish the move without her help.

Vancouver in a Box did a great job - the packers were so good and carefully packed up delicate…read moreitems from my mom's condo to transport across the country. I highly recommend them!