I took my first camper to Horizon RV for service two years ago, and it turned out I really liked…read morethe place. In 2023, when I was in the market for a bigger unit, Horizon had a 2018 - 28 ft. Coachman Apex. I was happy with the deal we agreed on. Since last summer I have been back twice for various repairs. I try to save up repair requests so as to make one trip. This last visit saw the repair of a window crank, awning arm adjustment, oven repair, leaky skylight in the shower, electric cord repair, and installation on outdoor light. AJ and Curtis are the service managers, and Jason Carter was the technician that worked on my unit. He did a splendid job on all fronts and didn't even complain when I sat and watched for about an hour. When he was done, they helped me hook up so I could take it home. If you are in the market for an RV, big or small, or need service on and existing unit, Check out Horizon RV in Lake Park, Georgia. I promise you won't be disappointed.

From the owner: Horizon RV Center in Lake Park, GA, is a family-owned RV dealer with a wide selection of new and…read moreused RVs, campers, 5th wheels, and motorhomes for sale. We also have a fantastic service department to make sure your RV stays in excellent condition for many years. These services include various part replacements and complete remodel solutions. If you choose to purchase your RV at Horizon RV Center, you will be met with one-on-one customer service. We care about helping you find the right RV for your wants and needs. Contact us today so we can help you find the perfect RV.

On February 26th 2016, I went to see some trailers at Trailer World Plus in Nashville Georgia. I…read moreknow that the website lists them in Chula Georgia, but that Chula address is a home, not a factory. The actual factory is in Nashville, Ga. Not sure why the website has wrong information on it. I had been told that Kevin Pitt would sell a trailer direct to the public without going through a dealer, so we asked to speak with Kevin. We agreed on a trailer, the cost, and I paid him the down payment. I was given an "estimated" build time of one week, however Kevin Pitt assured me that it could possibly be done faster because it was a small very simple trailer. On Monday March 7th, I called T.W.P. and Kevin answered the phone. I asked him if the trailer was ready to pick up and he said that he did not know. He stated that he would look into it and call me back within the hour. 5 hours later I still had not heard from him, so I called again. No answer this time, and he did not return the call. The following day I called the 800 number on the website and a lady answered the phone. I explained what I was calling about and she said that she would contact Kevin and call me back. She never called back either. Right before 5 I called them again. I was told by the lady that answered the phone that they had to order an axle for my trailer (not sure why a trailer manufacturer would not actually stock axles for their trailers) and that it should be in the next day. I was told that my trailer would be ready for pickup by the end of the day on Thursday March 10th. On Thursday I called and no one answered the phone at any of the phone numbers that I had. I sat on hold for a half hour while my call was not taken. Friday I called them again, and explained to the lady that I was getting frustrated at the situation and the fact that no one ever returned my calls, and that I kept getting put off on the delivery time. She told me that she would have Kevin call me back. Finally I did get a phone call from Kevin. I explained to him how unprofessional the whole thing was becoming. He assured me that he would get my trailer built in the next couple of days and "throw in some extras to show you that we are all about customer satisfaction". I asked him for a definitive delivery date. He told me that he would call me back (no I did not believe him at this point) with a pick up time. That phone call never came either. I stopped calling and gave them space to build my trailer. I did not hear from Kevin Pitt or trailer world plus again until I finally called them on Monday March 21st. Kevin answered the phone. I asked him what was going on with my trailer. Again, Kevin said that he did not know but that he would look into it and call me right back. I told him that he had never kept his word to me and returned my calls before and that I doubted that he would this time either. He assured me that he would keep it "this time". That phone call never came. I called Southern Trailer Depot on the following Tuesday. I left a message and my phone call was returned in a timely and professional manner. I am happy to say that on Wednesday March 23rd, I pulled out of Southern Trailer Depot with a beautiful new trailer, at a great price, and was completely satisfied with the level of service I received from them. At this point I would not put a Trailer World Plus trailer behind my truck if Kevin Pitt was paying ME to do so. In all the years that I have done business with a wide range of business people, I have never, EVER had such horrible service as what I received from Kevin Pitt and Trailer World Plus.

Driving one of my many trips down I-95, I had a problem with my water pump. Saw New Castle online…read moreand stopped in to see if they could help. Wow! Did they ever! Butch promptly went through my system, asked several questions then diagnosed and fixed my problem. I came into the shop expecting to have to replace my water pump, but Butch said it wasn't necessary. I sincerely believe that if I had gone to a big-name dealer the service rep would have unnecessarily sold me a full water pump replacement. It is so refreshing to encounter honest and skilled people like Butch. If you find yourself RVing down 95 and you need some problem with your RV fixed, go see New Castle....you won't be disappointed!

I had a city water connection problem, and Butch explained everything to me and had me on my way in…read moreno time! Rich from Erie, PA

Once the salesman gets your money, they don't answer the phone for you or help you, it's ridiculous…read moretrying to get your RV fixed under warranty even! Its terrible!!

I am happy to give 5+ stars to Mid-State RV and their Service Department for the excellent…read moreattention and service I was given when I purchased a weight-distribution hitch from them. Even though I bought the trailer elsewhere, they treated me like I was their most important customer. When I called and spoke to April, she went out of her way to get me an appointment on the day I needed one. I really want to thank Billy and Dennis for recommending the Eaz-Lift r3 Recurve weight-distribution hitch, it is amazing. They took the time to explain how to use it and to make sure it was adjusted correctly for my specific towing needs. After it was installed, I drove over 2,000 miles to get home to Las Vegas and Dennis continued to follow up during my trip to make sure that everything was going well. Even though I live in Las Vegas, I now have friends in Macon at Mid-State RV. I would definitely go back there again for my RV needs when I am in the neighborhood.

Impressed! Our first visit! No pressure! Answered all questions! Very nice atmosphere! Personal…read moreservice! Prices, shopping used, were good! Not high volume but accommodating! When you go, don't get the we picked out!!

From the owner: Florida RVs - Dublin, GA - Locally owned and operated family business sales, service, parts. We…read morehave been in business for over 10 years. We specialize in selling new and used travel trailers, motorhomes, and 5th wheels. We are a small business with low overhead, that lets us have low prices to pass along to you. No hidden fees.

Was told they were going to send me a check from a claim in August. Now they won't respond to my…read moreemails. Will be filing a complaint with the BBB.

From the owner: We've Researched the Industry to Bring You the Best Extended RV Warranty Providers. Know Your…read moreBudget. Decide How Much You Can Responsibly Spend on Coverage. Visit Us. Get the facts. Compare Coverage—top RV Warranties of 2023.

I am the owner of Mikal's Jewelry & Pawn in Jacksonville Florida. I paid a $1,200.00 deposit for a…read moreEagle Sport 7x16 Cargo trailer with a motorcycle stealth package on January 27,2015 and was promised that it would be completed February 18,2015. I am not the type of person that call's every day to check the status of something that I was guaranteed to be done on a specific date,therefore since I did not hear anything on or before this date from this company I decided to follow up towards the end of February just to see what was going on, who knows maybe because they are so big that they forgot the pawn shop in Jacksonville, Florida that ordered a custom trailer and paid a $1,200.00 deposit in good faith that they would have it done in time. Well, here it is March 26,2015 two months later and still NO trailer! Now I can assure you that I was given a lot of reason's why this trailer is not ready from different people first person was Matt second person was Chris followed by Laurie as well as Terra these people also gave me their personal cell phone number's in hope's of making me feel better I guess? However still NO trailer !!! So, with all this being said, how would I rate this business and the advice that I would give to any consumer planning on conducting business with this company(Trailers Toys and More) would have to be put on hold until I see whether or not they are going to fulfill their promise as stated in their contract since they still have my $1,200.00 deposit. Chris, a salesman for Trailers Toys & More assured me that my trailer would be ready at the end of next week which is April 3,2015 if I was still interested. The final story I was given for this exhausting delay was the cost of two of the four tires being a $150.00 difference who would have ever guessed that any company after receiving a $1,200.00 deposit would use two tires on a dual axle trailer to be a excuse of why it has been over two months which is 8 weeks, to build a trailer that was promised to ready in 4 weeks. I have requested pictures of the progress for the last month and all I have gotten is excuse's. So after a conversation with Chris which was going no where except for the fact that he told me "he is just a salesman and that he has no control over building trailers or refunding money". I decided to send Trailer Toys & More a returned e-mail agreeing to pay $150.00 difference as well as stating the terms and conditions on having my trailer ready no later than Friday April 3,2015 or refund my $1,200.00 which I gave them eight weeks ago for a trailer that was suppose to be completed in four weeks. So with this being said my beginning experience was good, this company offered me a better price than the other companies and made me feel that they where competent trailer builders I really was convinced that Trailer Toys & More was going to do as they promised but for this past four weeks I honestly don't know what to think, you know the old saying "actions speak louder than words" and all I have received is words and very little action. Who knows, maybe Trailers Toys & More will surprise me and turn this back into a pleasurable experience, only time will tell; Friday April 3,2015 will be the determining factor. Feel Free to contact me after this date before committing to any agreement withTrailers Toys & More and I will let you know if they are reputable or not. Mikal Langhorne(President) Mikal's Jewelry & Pawn 3000 Dunn Ave Suite 42 Jacksonville, Florida 32218 (904)768-1662 Mon-Sat 10am-7pm 16 years experience.