Great experience. Honest business. Pays fair value. Highly recommended…read more Thanks

Melanie was great! She is knowledgeable. And took her time…read moreto explain the process! I will definitely go there again and recommend to anyone interested.

Honest Buyer, Good Prices offered to sellers. I would not hesitate to bring my coins & jewelry…read morethere to sell. Have known about this store for over a decade. Knows all about Gold, Coins, and Gems. They will tell you about any items before you even propose to sell any pieces to them. Joanne

I don't write reviews ever but this place was welcoming and informative. He knew what he was…read moretalking about and gave fair prices.

Very good service. They had a nice relaxed atmosphere with no pressure. They explained to me what I…read morehad any answered all of my questions. I would definitely recommend this place for a low pressure and professional environment.

SCAMMER ALERT THE REVIEWS ARE FAKeeeee…read more He offered me $125 for a Daimond Ring That was appraised at the Dimond District for $1,000 When I called him out on it, He said "That's what it's worth TO ME Uhhhh no sir, you don't determine the value of a diamond. Go to the diamond District instead.

I use to go to pawn shops all the time to find cool things but I never did until I came here with…read moremy father, the merchandise they have is great & the prices are unbeatable.

My Name is Terrence and I am a up and coming videographer. Someone recently stole my camera and…read morelaptop with all my work on it. Not just that, a lot of my peers has been effected by that also. I am on a search to obtain a new camera so that I can push forward with my career choice and make sure that I can help others by doing so. AVI has been a great help and really informal. He has took my situation personal and is helping me with seeing what he has on hand. This has been the first place I've looked for a camera and whether or not I buy the camera from this company or not; I can say that he has been very professional and I will definitely recommend that people shop here.

I pawned an item in late 2024 & experience some difficulties trying to recover it because I fell…read moreill. I was incapacitated in the beginning of 2025, due to being diagnosed with transverse Myelitis . I was unaware if an attempt was made to be reached since as a result I was hospitalized for 3 months. However, as a result there was some issues with first trying to recover it because it seems my item was auctioned without my knowledge. Needles to say I was furious and very disappointed because the item was a special item giving to me as a gift from my mother. At first I experience some frustration with how it seems it was being handled. But at the end I was pleased with The way the regional manager mediated to intervene. So I have to give credit to Gilbert, who from what I understand facilitates the main store in Flatbush. Your professionalism and mannerism made me feel appreciated. You was open to understanding my frustration and made the process turn out to be all around welcome. At the end you assisted with an opportunity to go forward resulting to a fair resolution. Thanks Gilbert for your patience in being open to assist in this matter.

If you haven't had the misfortune of having to need a temporary loan consider yourself lucky. I…read moreunfortunately haven't had that luck but I have truly been lucky to have the kind, fair & incredibly compassionate Narcy assist me at GEM. She truly has gone above & beyond multiple times for me. No one wants to be in the position of having to take a temporary loan or if you must sell something you cherish to make ends meet. I know coming to GEM, & especially coming directly to Narcy I will be treated fairly and with kindness.

This store is beyond fantastic and the employees are wonderful…read more Always helpful Always thoughtful Very kind and understanding

I walked by the store and saw a bracelet that caught my eye. Lisa helped me. She is sweet, patient,…read moreand honest. I liked her non- pressure approach. She told me about the bracelet and showed me how to tell if it was 18k gold and tested it for me. Overall, great experience and I wouldn't hesitate from buying from her again.

I'm convinced they had their own people write all these comments. Again just for shits and giggs I…read morewent in just to see what they'd offer. Their offer was so disgusting I lost it in him. He said "well that's what the computers says I can't shake it and make it say something else". I replied I'd love to shake you till you actually give a fair price and the little bitch behind the counter said I feel threatened I'm calling the cops. He offered me $1300 on a 1893 30.1 grams of gold. Then had the audacity to question its legitimacy. The price he gave he's lucky i didn't slap him. If you're looking to sell Bob's Golden Palace I got $2650 for that same coin and Roman's Jewelry if you're looking to pawn and it's with in 10 mins of that shit hole they call "GEM Pawnbrokers" I bet the pawn stars will give a better price. A huge 2 thumbs down and hopefully catches fire

Ramiro was a great help and he was very friendly Thank you…read more. He gave excellent opinions and he gave me a fair price on my device