One word: FABULOUS I have been going to Jewelry by Steven since moving to Long Beach in 1995. ALWAYS a smile to greet you and they treat you like you are the most important customer in the world no matter how small or large your purchase. I have had repairs done to PERFECT and inexpensively. Steven is SO KIND and I will NEVER forget something he did for us that he probably doesn't even remember/realize........after my husband was killed, one of our four kids wanted to have her ears pierced finally (at 7 years old, she wanted to have it done like her big sister)....... we went in and Steven and the staff were friendly and kind as always, welcoming and happy to see us (we are regulars but how often do you have the need to purchase high end jewelry? Normally we'd be having repairs, cleaning and of course for any birthday or special occasion Sean would go to Steven - my treasured heart necklace from our FIRST Valentine's Day as husband and wife is from there since Sean didn't believe in crossing the bridge for ANYTHING! lol...... his quote was "we have everything we need here in Long Beach; why cross that bridge!?!") Me, on the other hand, I'd go to the mall ! LOL....... ANYWAY..... we came in for the ear piercing and they refused to accept our money. They pierced Mallory's ears with beautiful diamonds (.25 carat TW) and would NOT accept our money. I thought that was just so KIND and such a class act. I, of course, never forgot that and always will be a loyal customer (we already were) ..... it was just a thoughtful thing that was completely unexpected. Our little girl still has those first pair of "starter" earrings. I love the way Steven and the staff treats you and ALWAYS makes sure you are satisfied and from small repairs to large purchases you KNOW you are going to get the BEST quality at a fair price and treated like the most important customer in the world. Why on earth would you go to the diamond district and deal with WHO KNOWS WHAT when you are GUARANTEED a great product from great people at Steven's? HIGHLY praise and recommend this shoppe. read more

I had my first custom piece that I asked Steven to design and create for my wife. She loved it. it came out better than expected and less expensive than I expected as well. read more

We were referred to Steven by our Wedding Photographer - Lisa Dawn (Amazing - BTW) - Little did I realize my very own Father - a Long Beach native - (may he Rest In Peace) - frequented this establishment. Devine providence! - I had tried other jewelers; - even went into the City once - and poked around; - I tried searching the internet; - Just couldn't find what I wanted. Estimates / Prices that I was getting was truly insaneEnter: Jewelry by Steven - Wow! - Steve is amazing - very patient. Steve - thank you for listening to me and helping to "single handedly" - using your amazing software program - to help forge the unique piece of art that I wanted. You truly were perfect! Thank you for being honest and helping me to find the appropriate metal and design that would work best with me - as a practicing Emergency Room Physician - I'm looking forward to wearing my ring - beneath my gloves - when I perform procedures. I know I will be safe. Please see the attached picture of my ring. I look forward to seeing you and your team again soon. Once again - thank you for taking the stress & the mishagosh out of this daunting task. Thank you for actually pulling out the prayer book and ensuring that my design was truly perfect! You are a true "Mensch". read more

Jewelry by Steven - Jewelry Near Me - Long Beach, New York

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Just left this store where my wife and I have been customers for over 10 years. I wanted to have my Ebel watch's battery replaced. We have spent thousands of dollars over the years and have been pleased with the product and service. We like to shop locally, so the slightly higher prices were acceptable. Today, my business was RUDELY turned away by Steven (owner) and the reason given was because I returned a birthday gift last year for my wife. The gift was a pair of lab created 1 carat (each) diamond stud earrings. They could not find the G.I.A. certificate at the time of purchase. We decided to return the earrings the next day (unused), when they still could not find the certificate. A week later I received a call that they found the certificate. We had already purchased another "certified" pair of earrings elsewhere. Steven's behavior today was INSULTING, and I caution all buyers that the motto on their business card, "In a Store Filled With Diamonds And Gold, The Most Precious Thing Is Our Customer" isn't worth the paper it is printed on. Shame on you Steven. read more

I took my daughter to get her ears pierced. I was so nervous, had my phone ready with YouTube and her tablet to distract her. The team here were so good with my daughter. They let her picked out her own earrings. They explained the process to her and talked to her. They were amazing. My daughter didn't even need the tablet to get distracted. read more

I have had jewelry custom made by Steven. I have sold old jewelry to Steven. And, I have purchased several beautiful pieces and had repairs done. I have enjoyed every transaction with his honest capable and friendly handling. My family has used him for a long time and all agree that he is great to do business with. I recommend him to everyone and no one has ever been disappointed. No, I am not a relative or personal friend but would be proud to be either. read more

What a great place to shop for a gift. The staff are patient and professional, regardless of your budget. It puts a smile on their faces when you walk out happy with your purchase. And if you have something in mind that you don't see, they can help you design a unique piece. But most of all these folks are honest and trustworthy and they do quality repair work. read more

Steven and Bonnie and their staff are the most reputable, kind, warm, caring people in the industry. Every time we use their services or make purchases, we have nothing but excellent experiences with 100% confidence. Steven's knowledge as a long term jeweler is outstanding. We recommend this store and it's entire staff to everyone. Simply contact me through Yelp and I will gladly reply with my positive opinion. I am a retired doctor and this store has serviced and cared for my entire family in a very positive manner. 6 stars KUDOS AND COMPLIMENTS TO THIS BUSINESS!!!! read more

I have two good watches that I brought to Steve on a friends' recommendation. They both needed batteries and one needed a replacement pin for one of the watchbands. To start with, I never got even a 'hello' from Steven, In fact he never even emerged from his workroom. 'Donna' was behind the counter and was very nice; she could do better. I'd gone to Brooklyn to see 'Che' who repaired watches - he would have done the job in fifteen minutes in his shop, only to find that sadly that he'd retired. The upshot - on one watch Steven forced a size 22 pin in a space meant for a size 18. which bulged and broke off within a day. On the other watch he needlessly removed several pieces from the band which is now too tight. I'll put in the correct pin on my own - not a big deal. And this took two weeks!! If he didn't want the work he should have said so and that would have been OK. And yes, I was overcharged. Well, maybe he's better with jewelry. Wucchh! Ziggie B read more

Superb service combined with an extremely skilled jewelry maker/ designer make this the best jewelry shop. Everyone there is so nice and helpful. Many different price ranges. read more

I LOVE jewelry by Steven he has done such beautiful work replacing a stone on my ring- and has the best watches - his initial earrings for kids are the best ! will never shop anywhere else for jewelry - read more

I found the quality of work to be terrible and the customer service to be poor. I had a pair of earrings made, wore them once, the stone fell out and was lost. I went in asking for a refund for the posts and they said they would replace the stone. I said I didn't want that because the stones had sentimental value I just wanted a refund to which Steven yelled at me for insulting his work. and said they don't issue refunds and the only option is for him to replace the stone. I will never patron this jeweler again. read more

I have been to Steve on a few occasions and found him professional, great service, very nice, honest and fair. I will be there today for a couple of reasons. Steve and his wife are great and is the reason I keep coming back to their store. I would not go any place else. read more

Steven is a very talented jeweler. He designed a diamond bangle bracelet for me that is just unbelievable and today he enlarged a family heirloom ring that could no longer fit over an enlarged knuckle. It was done masterfully and you could not tell that any repair had been done. He and his staff are professional and attention is paid to you.The store and its staff get the highest recommendation that can be given. read more

What can I say other than excellent service and attention and extremely knowledgeable. I took my daughter to Steven's because she was interested in looking at and identifying gem stones. Steven knew we were not "real" customers, but he treated us as if we were there to spend tons of $$...so much time, attention and care. Kudos to you and your staff Steve!! Bravo! read more

Steven and Bonnie have been my jewelers for over 25 years. There us no other jeweler I could trust and feel comfortable wirh with all my jewelry purchases and creations. Sincerely Mindy Warshaw read more

Super friendly staff and Steven always did a nice job with my repairs. He also has beautiful stuff in his display cases. I wish I could buy it all! read more

I have been a customer for many years . Jewelry by Steven does excellent custom work at a competitive price. The staff are always extremely helpful and friendly. K.H. read more

I dropped off a custom piece to get an estimate. Instead of calling me back with a price, they went ahead and did the work without approval. When I confronted them on the phone, the employee I was speaking with was very unpleasant and hung up on me. read more

I have been going to Jewelry by Steven for over 10 years. They have always been courteous, professional and very helpful. Their prices are very fair and reasonable. Steven is very creative and makes wonderful custom pieces, their repairs are done well and in a timely manner. They have a large inventory and the staff is very experienced and helpful. I buy all of my jewelry there and gifts for all my friends and family and everyone loves the jewelry and the jewelry story itself. read more

Had a great experience with Jewelry by Steven. I went to them with an idea that Steven was able to not only create for me, but improve my idea tremendously - he surpassed my expectations and created a beautiful, original piece for me - many thanks, Steven! read more

Always a pleasure to do business here. Friendly, professional and repairs are done timely.