I have been here many times to sell my jewelry & have been more than satisfied each time. He beats…read moreall other jewelry buyers' offers & he does so in a friendly, easy-going way. He sells both costume & high end jewelry, his store is clean & well-lit & I expect to continue doing business with my Persian friend, Saatchi.

HORRIBLE EXPERIENCE! Don't come here. Incredibly rude and prejudiced owner--a man. My mom simply…read morewalked in asking if he can do certain services on her jewelry in a very normal way, and he immidietely starts saying how it won't be free (no shit) my mom kept saying she doesnt expect it to be free lol, after that, because of my moms appearence, he just said out of nowhere, you should go get it done in India. (Wtf?) my mom said why would i get it done in india? He replied: "because u r Indian. U can get it done cheaply there". (We are not Indian) and kept saying how he is from Iran. (Congrats?) instead of losing it on this clown my mom just walked out. Does this guy only deal with white people and is only nice to them based off all the good reviews this place has? Idk but a solid L for Iran man.

One word: FABULOUS I…read morehave been going to Jewelry by Steven since moving to Long Beach in 1995. ALWAYS a smile to greet you and they treat you like you are the most important customer in the world no matter how small or large your purchase. I have had repairs done to PERFECT and inexpensively. Steven is SO KIND and I will NEVER forget something he did for us that he probably doesn't even remember/realize........after my husband was killed, one of our four kids wanted to have her ears pierced finally (at 7 years old, she wanted to have it done like her big sister)....... we went in and Steven and the staff were friendly and kind as always, welcoming and happy to see us (we are regulars but how often do you have the need to purchase high end jewelry? Normally we'd be having repairs, cleaning and of course for any birthday or special occasion Sean would go to Steven - my treasured heart necklace from our FIRST Valentine's Day as husband and wife is from there since Sean didn't believe in crossing the bridge for ANYTHING! lol...... his quote was "we have everything we need here in Long Beach; why cross that bridge!?!") Me, on the other hand, I'd go to the mall ! LOL....... ANYWAY..... we came in for the ear piercing and they refused to accept our money. They pierced Mallory's ears with beautiful diamonds (.25 carat TW) and would NOT accept our money. I thought that was just so KIND and such a class act. I, of course, never forgot that and always will be a loyal customer (we already were) ..... it was just a thoughtful thing that was completely unexpected. Our little girl still has those first pair of "starter" earrings. I love the way Steven and the staff treats you and ALWAYS makes sure you are satisfied and from small repairs to large purchases you KNOW you are going to get the BEST quality at a fair price and treated like the most important customer in the world. Why on earth would you go to the diamond district and deal with WHO KNOWS WHAT when you are GUARANTEED a great product from great people at Steven's? HIGHLY praise and recommend this shoppe.

I had my first custom piece that I asked Steven to design and create for my wife. She loved it…read more it came out better than expected and less expensive than I expected as well.

Marjorie K. They are…read morethe best jewelers in town. Reasonable prices and excellent service. I love all their watches and diamond jewelry. I have been using them for many years, maybe 19 years. Highly Recommend!!!

Garbage. Trouble with many pieces I bought. Everything purchased fell apart and I was charged for…read morerepairs to. Definitely inferior jewelry. EVERYONE I referred (at least 8) had same problems. Custom pieces fell apart. Diamonds left dangling. Then lost that he wouldn't make good. Said HE DID NOT WANT TO SUFFER THE LOSS. SERIOUSLY, STAY AWAY.

I dropped off my Panerai and Omega for polishing on Thursday and received a call on Monday that…read morethey were ready for pickup. Both watches were restored to mint condition-- the Omega had significant scratches and the Panerai had a ding, all of which were flawlessly repaired (check attached pictures). Excellent service at a reasonable price. Highly recommended.

Avoid Ralph at All Costs - Incompetent and Dishonest…read more I'm writing this from the courthouse where I've just filed a lawsuit against Ralph. That alone should tell you everything you need to know. I brought my father's watch to Ralph for a simple gasket replacement. It's a diving watch he wore while serving in the military, and I'm heading to Ukraine to serve myself--I wanted to wear the watch in his honor. I chose Ralph because of the many glowing reviews online. Big mistake. The first red flag was the overwhelming smell of marijuana in his shop. I dismissed it at the time, thinking maybe it helped him focus on delicate work. I couldn't have been more wrong. When I first brought the watch in, it was functioning well--just running about a minute slow each day. All I asked was for Ralph to replace two gaskets. We agreed on $200, which was all I could afford as I won't be working for the next six months during service in Ukraine. For such a basic job, it was a fair price. A day later, I called to ask if he could look into the cost of a new crystal. After not hearing back for a couple of days, I followed up--only to be told he had already replaced the crystal for $150 without my consent. When I told him I wouldn't have agreed to that, he flew into a rage, yelling about how he wasn't making enough on the job. It became clear to me he may have serious issues, possibly substance-related. When I finally went to pick up the watch, the bezel no longer turned. Ralph claimed I had damaged it myself, which I hadn't. Then I noticed the self-winding mechanism wasn't working. He insisted it was fine, despite clear evidence to the contrary. It was rubbing against the back plate. I stormed out taking my watch, but later returned, hoping he would take responsibility. After more yelling and resistance, he begrudgingly agreed to take another look. Weeks passed. My departure date for Ukraine got closer. Today, 2 days day before I leave, Ralph texts to say the watch is ready. I go in--and unbelievably, it's in worse condition than before. The winding mechanism is not working as it should. The bezel now turns, but it could easily be roomed with a thumbnail. I walked out refusing to pay. This time, he followed me outside, becoming aggressive. I told him I would see him in court. Later that day, I went to another, far more competent watch repair professional. He opened the case and immediately found the issue: the movement wasn't seated properly, and the retaining ring was missing. I know that was there when I gave it to him because I open the watch myself to see what gaskets were needed. Without it, the entire mechanism is unstable. If a replacement can be found, the watch might be salvageable. But it's an older model, and chances are slim. This isn't just a watch--it's a deeply sentimental piece of my family's history. And it's also quite valuable. Ralph, if you're reading this: You know exactly what happened. That retaining ring didn't vanish on its own. It's either still in your shop or you carelessly threw it away. I don't forget things like this, and I'm not letting it go. Ever. To anyone considering trusting him with something valuable: Don't. The reviews are misleading. My experience was a disaster, and now I'm left with a broken watch and a legal battle just days before leaving. Also, take a moment to read the negative reviews--those are the accurate ones. Many people have had experiences similar to mine. And look at his responses: full of excuses, never accountability. He clearly lacks the ability to take personal responsibility. Pathetic. Take a look at the photo I've attached. You can see at nine and 10 o'clock the space between the watch face and the case itself.

Found OKG Jewelers on Instagram while looking for a local jeweler to set some diamonds into…read moreearrings for me and I'm really glad I did. Super friendly, great pricing, and really quality work. They have a lot of really nice stuff and make the whole process easy with zero pressure. Gary was awesome too -- you can tell he genuinely loves what he does and honestly makes me want to become a jeweler lol. Highly recommend anyone looking for jewelry, custom work, or repairs to check them out. They even sent me a thank you card! I'll definitely be back.

Amazing service w exceptional person attention to details in getting my family a professional…read moreJewelry appraisal, resize my wedding band when it got a little snug and replaced batteries on expensive watched.

I went to see Freddy when I first moved from Manhattan to Lido Beach in 2018. My Cartier rolling…read morering needed to be repaired due to a crack in one of the rings. He did such an amazing job as well as offering me a very fair price for the repair. My ring looked brand new! Afterwards I had made some purchases on his jewelry that he makes. A beautiful Moonstone silver ring and a delicate gold necklace with a simple diamond circle. Ironically I need to go see him again. I live in Long Beach now and of course I cracked one of the rings again on my Cartier rolling ring‍

Very knowledgeable Extremely helpful…read more I recommend this jewelry store very highly Honest fair and very professional to deal with

Huge thank you to Candy's for making my son's experience a memorable one and in the best way…read morepossible. My six year old came to me just before Mother's Day and expressed his desire to get mom a gift. Wanting him to take ownership over the experience rather than me just buying whatever i suggested we go shopping together and he asked could we make it a jewelry store. The great reviews lead us to Candy's on a quiet rainy afternoon. The only ones in the store he was made to feel like a king, asking all sorts of questions as kids his age do and wanting to more or less see everything. Candy was beyond patient and helpful, letting him see the pieces in the price range I'd mentioned and put them side by side so he could make his choice. In the end he picked out the necklace he like best and was thrilled that we walked out with it giftwrapped, bagged and ready to go for mommy. She of course loved it because it came from him and he now has a memory he'll always treasure. Highly recommended, we will definitely be back.

Candy was very helpful and was great to work with when picking out wedding bands with my fiancé!…read moreShe engraved his band and she was very knowledgeable and friendly. Overall we had an amazing experience!

Gina was amazing and really guided us through the process of updating my engagement setting. Her…read morecustomer service is great, as I worked with her on more than one occasion; empty store vs. juggling mutual consumers at once all while practicing covid safety precautions. Each customer got the same level of service. The end result is amazing the jeweler did a beautiful job. I am so happy.

Terrible. WARNING. They make a custom piece of jewelry, the owner pushes for a design other than…read morewhat I came in with. Gets damaged asap and they won't stand by their work. If you try to nicely and calmly talk to the owner, his Phony Soprano comes out and he starts talking down to you. Calling you "bro" ? I'll spread the word on these back alley swindlers. Terrible people. Terrible attitude. Plenty of choices, let them keep losing business. And the over hostile owner needs anger Management and needs to calm down his tough guy attitude.

I love it..! will skudin and cliff skudin are so kind and they are the best for creating this…read moreamazing kid friendly surf camp. I heard it's been going for 20 years, and it should be going for another 20 or more years. it has amazing value. it is seriously the best surfing camp I've seen. keep on the hard work to the kids, instructors, and will + cliff!

Gracie was amazing! She's so helpful and friendly! :) she made shopping easy and fun!read more