I feel so lucky to have found Darrin and D&T Elevator. My father was stuck in an elevator. Darrin…read morecame on a Friday night after work to figure out the problem, get things moving and returned early on a Sunday morning to ensure that the elevator was working correctly. My father is unable to get up and downstairs without assistance. We are so appreciative of D&T Elevator to work after hours during an emergency. Thank you Darrin and D&T Elevator.

Darrin and Travis are the best. Competent, efficent, prompt, professional and courteous…read more They have over 20 years eperience and I would highly recommend them for any and all elevator issues you have.

Best repair shop in New York, others in NJ or MA couldn't get it fixed but Bart Elevator did! Thank…read moreyou

From the owner: Bart Elevator Service has been in business since May 14, 1992. We are the largest independent…read morerepair facility in the New York City area, with over 1,000 Customers from all over the US.

Talk about old school! If you have an elevator that's been running since before World War II, then…read moreyou definitely want to know M&J. The owners (Mike and James) are true elevator craftsmen. They have been servicing our elevator (the 100th ever installed in New York City) for a few years now. Ever since they took over our service contract from the prior vendor, it's as if the elevator suddenly got 50 years younger. It stops (more or less) at the right spot on all the floors, and more importantly, I can't remember the last time it got stuck!

I am a new customer of theirs and I love them. Owner Jimmy and Nick are really nice and one of the…read morefew people I can say are without a doubt honest. They won't try to tack on expensive repairs and such. Instead, they will refuse to do certain expensive works because they feels it's not right. I was impressed. They can be really busy sometimes but I guess it's a testament to their good work.

From the owner: We believe that service excellence begins with an employee's commitment to improving the things…read morewithin their control, no matter how small. With an "at your service" attitude, we strive to exceed our customers’ expectations. Whether you require preventative maintenance, installations, or modernizations, our specialists are here to help.

They've been really great to us. So helpful, they come every month, very prompt when we had an…read moreemergency, we love our Tech!

If I could leave a 0 star review I absolutely would . No building in NYC should hire this company…read morethey are horrible !! They have terrible field supervisors that couldn't care less if your elevators were broken for years ! They go back and forth for multiple visits "fixing" elevators because they are money hungry & want to drain your building. DO NOT AND I REPEAT DO HIRE THESE PEOPLE THERE IS ABSOLUTELY NO CUSTOMER SERVICE, ALL THEY WANT YOU TO DO IS SIGN A SERVICE CONTRACT SO YOUR LOCKED IN AND NOT FIX ANYTHING.

We had Genco replace the controller and elevator machine in two buildings. They strictly kept to…read moreschedule which was several weeks shorter than other companies that offered proposals. Their fees were also quite reasonable.

Our units have been down for about 2 years. We have called and called with no response. The only…read moretime we have had a response is because we left a message for the company VP. He assured us that things would be taken care of and here we are almost 3 months later and still no response from KONE. Don't get me started on our "Rep", she NEVER returns calls or provides updates. If I can stop one person from partnering with this company, I have done my due diligence.

I don't want to put even one star. I had very bad experiments before but now there was no issue so…read moreI was silent. But this time all sudden interior lights gone and I asked about help. Because I don't know what has happened. They said "it's emergency so don't use it" then engineer guy came and something he move all sudden lights came back. He didn't check more detail and back office . They asked us $1'100 for this. WTF!!!! And getting worse the lights down again. We don't know it was light fixtures problem or electrical problem. That's why we contracted annual technical service . They might ask another thousand . This company is so corrupt like NYC. So shame we have no choice.

This company is a joke. we've spent well over $1M with them on a project in our 22 story building…read morein Sunny Isles. They can't keep them all running at the same time. Very frustrating!!

HORRIFIC COMPANY TO WORK FOR! Im almost forced to write this review because it is imperative to…read moreknow that this company is a SHIT SHOW and conducted as such! First of all the amount of work as a dispatcher is EXTENSIVE and extensive is almost too kind of a word to even use here to describe the amount of work that is required of someone who just started here. Not only is it extensive but there is absolutely no structure and NO PROPER TRAINING AT ALL. You would think with the amount of work that is required as a dispatcher that the very least they could do is provide a proper training course but no! That is not at all what you get here. You are expected to show up to work everyday and get your job done and figure it out as you go and frowned upon if you have the nerve to speak up and say "I wasn't trained on this". Donald C is the supervisor for dispatchers and the amount of times he looked at me like I had 4 heads every time I mentioned that I have no knowledge or wasn't trained on this was concerning because how is it that you expect me to know anything here with 2 solid days of training and only 2 weeks in on this job. When expressed to upper management how poorly the training process is here they will shut you up by having you sit with someone to shadow them and basically just watch them scram and be overwhelmed with their work in which they ALREADY have a shit ton of work to do and to take care of and expected to also find the time to train someone who has absolutely no clue what is going on here. The 3 dispatchers who are superior here can't even find the time to scratch their own ass yet alone do their own work but somehow have to find the time to train on top of the load of work they already have. This company is a joke if I'm being quite honest and I should've know when a dispatcher was THREATENED to not get a raise because they wouldn't agree to do overtime all because THEY were short on staff. Overtime should be voluntarily however IT IS NOT and far from it. You are REQUIRED and it is MANDATORY that you take any overtime that is given to you and again there is no option to say no. Which brings me back to the training as a new employee thats the excuse they give when you complain about not being trained properly "they are low on staff" as if that is your personal problem to figure out. After 2 weeks of being here again with no proper training they threw me to run a WHOLE DIVISION! Not only do you have to answer calls back to back, assign technicians to jobs, babysit mechanics and make sure their not on a job too long, write up reqs to order parts, follow up on parts to see if they came in, follow up on on emails, check over 1000 emails a day, respond to clients about work not completed, follow up with mechanics and supervisors as to why work was not completed, enter work orders as they come in through email, enter work orders as they come in through phone, follow up with other departments about repairs, close out completed tickets, close out monthly maintenance tickets, violation tickets, follow up tickets, waiting for parts tickets, follow up with supervisor tickets, do payroll for mechanics which by the way they have a payroll department that should be doing this but doesn't so it falls on you basically if a mechanic is shorted on their check and to top it all off you have other departments coming to you through out the day to do this and that for you its no wonder why your allowed 2 15 minute breaks through out the day. I cant tell you how many times I had to hold my own piss in fear of forgetting to do something or not being able to get things done in a timely manner with the extensive amount of work that is thrown on you PER DAY. I was only here a month and a half and I was terminated because unfortunately I couldn't keep up with the amount of work they throw on you for a measly $24 dollars an hour. A joke ! This job gives people anxiety, stress, and being overwhelmed that you almost want to take the work home with you because 8 Hours of your time just isn't enough to get the job done on a daily basis.

i have been dealing with Warren Elevator directly for seven years and the technician that always…read moreservices Baldor food is name Kelvin and I would like to say that he is always in a pleasant mood and I do not have watch over him because he does exactly what the contract calls for. I commend him for the excellent work he does, thank you for your service. much appreciated, Parish Brown, Baldor foods

While working at Terminal Stores in Chelsea the building had 26 elevators which were there for a…read morelong time they definitely were not brand new Warren Elevator serviced our Elevator's I would like to say the company is great dealing with Kevin and the company was always easy all it took was a phone call regardless who picked up the phone if it was the receptionist or Kevin they were always polite and understanding along with any mechanic they sent to the building they were easy to deal with while maintaining 26 elevators during the week upon arrival they would be given the keys to the rooftop to gain access to the elevator rooms so they could do what needed to be done and after completion I would notice they kept the elevator rooms clean and never had any issues with the owner or the employees I wish the company many more good years to come for their company. - Joseph Shoresky.