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    M & J Elevator

    5.0 (1 review)

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    19 years ago

    Helpful 2
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    Nouveau Elevator

    Nouveau Elevator

    (7 reviews)

    Sunnyside

    This company is a joke. we've spent well over $1M with them on a project in our 22 story building…read morein Sunny Isles. They can't keep them all running at the same time. Very frustrating!!

    HORRIFIC COMPANY TO WORK FOR! Im almost forced to write this review because it is imperative to…read moreknow that this company is a SHIT SHOW and conducted as such! First of all the amount of work as a dispatcher is EXTENSIVE and extensive is almost too kind of a word to even use here to describe the amount of work that is required of someone who just started here. Not only is it extensive but there is absolutely no structure and NO PROPER TRAINING AT ALL. You would think with the amount of work that is required as a dispatcher that the very least they could do is provide a proper training course but no! That is not at all what you get here. You are expected to show up to work everyday and get your job done and figure it out as you go and frowned upon if you have the nerve to speak up and say "I wasn't trained on this". Donald C is the supervisor for dispatchers and the amount of times he looked at me like I had 4 heads every time I mentioned that I have no knowledge or wasn't trained on this was concerning because how is it that you expect me to know anything here with 2 solid days of training and only 2 weeks in on this job. When expressed to upper management how poorly the training process is here they will shut you up by having you sit with someone to shadow them and basically just watch them scram and be overwhelmed with their work in which they ALREADY have a shit ton of work to do and to take care of and expected to also find the time to train someone who has absolutely no clue what is going on here. The 3 dispatchers who are superior here can't even find the time to scratch their own ass yet alone do their own work but somehow have to find the time to train on top of the load of work they already have. This company is a joke if I'm being quite honest and I should've know when a dispatcher was THREATENED to not get a raise because they wouldn't agree to do overtime all because THEY were short on staff. Overtime should be voluntarily however IT IS NOT and far from it. You are REQUIRED and it is MANDATORY that you take any overtime that is given to you and again there is no option to say no. Which brings me back to the training as a new employee thats the excuse they give when you complain about not being trained properly "they are low on staff" as if that is your personal problem to figure out. After 2 weeks of being here again with no proper training they threw me to run a WHOLE DIVISION! Not only do you have to answer calls back to back, assign technicians to jobs, babysit mechanics and make sure their not on a job too long, write up reqs to order parts, follow up on parts to see if they came in, follow up on on emails, check over 1000 emails a day, respond to clients about work not completed, follow up with mechanics and supervisors as to why work was not completed, enter work orders as they come in through email, enter work orders as they come in through phone, follow up with other departments about repairs, close out completed tickets, close out monthly maintenance tickets, violation tickets, follow up tickets, waiting for parts tickets, follow up with supervisor tickets, do payroll for mechanics which by the way they have a payroll department that should be doing this but doesn't so it falls on you basically if a mechanic is shorted on their check and to top it all off you have other departments coming to you through out the day to do this and that for you its no wonder why your allowed 2 15 minute breaks through out the day. I cant tell you how many times I had to hold my own piss in fear of forgetting to do something or not being able to get things done in a timely manner with the extensive amount of work that is thrown on you PER DAY. I was only here a month and a half and I was terminated because unfortunately I couldn't keep up with the amount of work they throw on you for a measly $24 dollars an hour. A joke ! This job gives people anxiety, stress, and being overwhelmed that you almost want to take the work home with you because 8 Hours of your time just isn't enough to get the job done on a daily basis.

    M & J Elevator - elevatorservices - Updated May 2026

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